ZipRecruiter

Log In

1

Customer Service Jobs in Springfield, VA (NOW HIRING)

Chick-fil-A

Customer Service Professional

La Plata, MD

$15 - $19/hr

We are looking for an Entry-Level Customer Service Professional for our front of house team. This position involves order taking, bagging, creating beverages, and delivering guest orders, all while ...

QGR Jiffy Lube

Customer Service Advisor

Oakton, VA · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

Walgreens

Customer Service Associate

Fairfax, VA · On-site

$14.75 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Vienna, VA · On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Royal Farms

Customer Service Associate

Upper Marlboro, MD · On-site

$15 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

QGR Jiffy Lube

Customer Service Advisor

Olney, MD · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

Walgreens

Customer Service Associate

Washington, DC

$16 - $22/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Fairfax, VA · On-site

$14.50 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Alexandria, VA · On-site

$15.50 - $21.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Bristow, VA · On-site

$13.75 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Fairfax, VA · On-site

$14.50 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Annandale, VA · On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Vienna, VA · On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

QGR Jiffy Lube

Customer Service Advisor

Fairfax, VA · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

Royal Farms

Customer Service Associate

Ashburn, VA · On-site

$13.50 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

previous page

Showing results 41-60

All JobsCustomer Service JobsCustomer Service Jobs in Springfield, VA

Customer Service information

See Springfield, VA salary details

$10

$19

$28

How much do customer service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer service in Springfield, VA is $19.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Springfield, VA?

The most popular types of Customer Service jobs in Springfield, VA are:

What are popular job titles related to Customer Service jobs in Springfield, VA?

For Customer Service jobs in Springfield, VA, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Springfield, VA look for?

The top searched job categories for Customer Service jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Customer Service jobs?

Cities near Springfield, VA with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Springfield, VA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,838 per year, or $19.6 per hour.

Customer Service Agent

Dinamic AS Group

Washington, DC

Full-time

Posted 18 days ago

Job description

Company Description

Dinamic AS Group is a forward-thinking organization focused on creating effective marketing strategies that strengthen brand presence, support business growth, and build meaningful connections with customers.

We believe strong marketing starts with great ideas, thoughtful planning, and people who are ready to contribute. Our team values collaboration, creativity, organization, and continuous development. We provide an environment where individuals can strengthen their skills, take on new responsibilities, and grow alongside the company.

Job Description

Dinamic AS Group is seeking a motivated and personable Customer Service Agent to join our team in Washington, DC.

In this role, you will be an important point of contact for our customers, providing assistance, answering questions, resolving concerns, and ensuring every interaction reflects our commitment to excellent service.

This opportunity is ideal for someone who enjoys working with people, communicates confidently, and wants to develop valuable professional and customer service skills in a growing organization.

Responsibilities

  • Assist customers with questions, requests, and general inquiries in a professional manner.
  • Provide accurate and helpful information about company services and processes.
  • Identify customer needs and work toward effective solutions.
  • Handle customer concerns with patience, professionalism, and attention to detail.
  • Maintain accurate records of customer interactions and follow-up activities.
  • Collaborate with team members to ensure a consistent customer experience.
  • Follow established company procedures and service standards.
  • Support daily customer service operations and additional team initiatives when needed.
  • Build positive relationships with customers through clear and respectful communication.
Qualifications
  • Strong verbal and written communication skills.
  • Professional, positive, and customer-focused attitude.
  • Strong interpersonal and active listening skills.
  • Ability to remain organized and manage multiple priorities.
  • Problem-solving mindset and attention to detail.
  • Ability to work effectively both independently and as part of a team.
  • Reliable, adaptable, and willing to learn.
  • Comfortable communicating with different types of customers and personalities.

Additional Information
  • Competitive Salary: $34,000 – $38,000 per year.
  • Full-time employment.
  • Professional and supportive work environment.
  • Opportunities for career growth and advancement.
  • Training and ongoing professional development.
  • Opportunity to strengthen communication, customer service, organization, and problem-solving skills.
  • Collaborative team environment.
  • Opportunities to take on greater responsibilities as you grow within the company.