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Application Customer Service Representative Jobs in Springfield, VA

Circle K

Customer Service Representative

Washington, DC · On-site

$18 - $24.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... in the application process. Click below to review information about our company's use of the ...

Kolb Electric, Inc

Customer Service Representative

Lorton, VA · On-site

$16.25 - $22/hr

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer service for 100 ...

Kelly Services

Customer Service Rep

Sterling, VA

$22.50/hr

Customer Service Representative (CSR) - Second Shift (B) Location: Sterling, VA (Onsite) Schedule ... Requests for accommodation related to our application process can be directed to the Kelly Human ...

Kolb Electric, Inc

Customer Service Representative

Lorton, VA · On-site

$16.25 - $22/hr

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer service for 100 ...

Kolb Electric

Customer Service Representative

Lorton, VA · On-site

$16.25 - $22/hr

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer service for 100 ...

Kolb Electric, Inc

Customer Service Representative

Lorton, VA · On-site

$16.25 - $22/hr

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer service for 100 ...

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All JobsApplication Customer Service Representative JobsApplication Customer Service Representative Jobs in Springfield, VA

Application Customer Service Representative information

See Springfield, VA salary details

$10

$19

$28

How much do application customer service representative jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for application customer service representative in Springfield, VA is $19.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

How to write an application for an application customer service representative job?

To apply for an application customer service representative position, prepare a professional resume highlighting relevant communication, problem-solving skills, and experience with customer support tools. Write a clear cover letter expressing your interest, relevant skills, and availability, and submit both through the employer's application portal or email as specified. Ensure your application is tailored to the job description and free of errors to improve your chances of selection.

Why are you applying for an application customer service representative?

Applying for an application customer service representative position involves providing support to customers through phone, email, or chat, often using customer relationship management (CRM) tools. The role requires strong communication skills, problem-solving abilities, and knowledge of company products or services to assist customers effectively. It is typically a full-time role with training on company-specific procedures and systems.

How to get hired as an application customer service representative?

To get hired as an application customer service representative, candidates should have strong communication skills, experience with customer support tools, and a good understanding of the company's products or services. Preparing a tailored resume highlighting relevant experience and demonstrating problem-solving abilities can improve chances. Many employers also require a high school diploma or equivalent and may conduct interviews or skills assessments during the hiring process.
What are popular job titles related to Application Customer Service Representative jobs in Springfield, VA? For Application Customer Service Representative jobs in Springfield, VA, the most frequently searched job titles are:
What job categories do people searching Application Customer Service Representative jobs in Springfield, VA look for? The top searched job categories for Application Customer Service Representative jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Application Customer Service Representative jobs? Cities near Springfield, VA with the most Application Customer Service Representative job openings:
Application Customer Service Representative jobs near you
Infographic showing various Application Customer Service Representative job openings in Springfield, VA as of June 2026, with employment types broken down into 64% Full Time, 29% Part Time, 2% Temporary, and 5% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $40,838 per year, or $19.6 per hour.

Customer Service Representative

Henry's Wrecker Service

Falls Church, VA

$17 - $23.25/hr

Full-time

Re-posted 16 days ago

Job description

Customer Service Representative


Department: Operations / Dispatch
Reports To: Dispatch Manager / Operations Manager
FLSA Status: Non-Exempt

Position Summary


Henry's Wrecker Service is seeking a dependable, customer-focused Customer Service Representative to join our operations team. Customer Service Representatives are the first point of contact for our customers, providing professional assistance, gathering accurate service information, and ensuring each customer receives timely, high-quality support.

This position requires excellent communication skills, strong multitasking abilities, attention to detail, and the ability to remain calm under pressure while managing multiple phone lines, assisting customers, and coordinating with dispatch to keep operations running efficiently.


Responsibilities


  • Answer incoming customer calls in a professional, courteous, and timely manner.
  • Gather accurate information from customers and create detailed service requests.
  • Provide customers with updates, estimated arrival times (ETAs), and service information.
  • Communicate effectively with dispatchers and drivers to ensure accurate call handling.
  • Maintain accurate documentation within dispatch and customer management systems.
  • Assist customers with questions regarding towing, roadside assistance, vehicle storage, and related services.
  • Resolve customer concerns while maintaining a positive and professional demeanor.
  • Manage multiple phone lines and prioritize incoming calls in a fast-paced environment.
  • Ensure all customer information is complete and accurate before closing service requests.
  • Provide exceptional customer service while supporting overall dispatch operations.
Qualifications


  • High school diploma or equivalent required.
  • Customer service, call center, dispatch support, administrative, or related experience preferred.
  • Experience working in a high-volume phone environment preferred.
  • Strong computer skills with the ability to learn multiple software systems simultaneously.
  • Excellent verbal communication and active listening skills.
  • Strong multitasking, organizational, and problem-solving abilities.
  • Ability to remain calm and professional while assisting upset or frustrated customers.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Strong attention to detail and accurate data entry skills.
  • Dependable attendance and a strong commitment to customer service.
Work Schedule


Thursday - Saturday from 7AM - 7PM

Schedules may be adjusted based on operational needs.


About Valor Fleet Services


Valor Fleet Services is the parent company of several towing and transportation companies throughout Virginia, Maryland, West Virginia, and Washington, D.C., including Henry's Wrecker Service. Our family of companies provides light-duty towing, heavy-duty towing, recovery, specialized transport, roadside assistance, and vehicle storage services.

By combining local expertise with centralized support in recruiting, human resources, payroll, benefits, technology, and operations, we're able to provide exceptional service to our customers while creating opportunities for our employees to grow their careers across our organization.


Physical Requirements


This position is 100% in-office. This position primarily involves sitting, using a computer and telephone, and communicating with customers and staff. Occasional standing, walking, and lifting up to 15 pounds may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.


Equal Employment Opportunity


The Company is an equal opportunity employer and complies with all applicable federal, state, and local employment laws.


Disclaimer


This job description describes the general nature of the position and is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Responsibilities may change at any time based on operational needs.

Employment Type: FULL_TIME

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