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Application Customer Service Representative Jobs in Reston, VA

Customer Service Representative

Sterling, VA

$15.75 - $21.50/hr

Customer Service Representative (CSR) John Nugent & Sons - Sterling, VA Looking for a customer ... in application materials based on available information. These tools assist our recruitment team ...

Customer Service Representative (CSR) John Nugent & Sons - Sterling, VA Looking for a customer ... in application materials based on available information. These tools assist our recruitment team ...

Customer Service Representative (CSR) My Plumber Plus - Manassas, VA Looking for a customer service ... in application materials based on available information. These tools assist our recruitment team ...

Customer Service Representative (CSR) My Plumber Plus - Manassas, VA Looking for a customer service ... in application materials based on available information. These tools assist our recruitment team ...

Customer Service Representative (CSR) John Nugent & Sons - Sterling, VA Looking for a customer ... in application materials based on available information. These tools assist our recruitment team ...

Customer Service Representative (CSR) My Plumber Plus - Manassas, VA Looking for a customer service ... in application materials based on available information. These tools assist our recruitment team ...

Customer Service Representative (CSR) John Nugent & Sons - Sterling, VA Looking for a customer ... in application materials based on available information. These tools assist our recruitment team ...

Customer Service Representative (CSR) John Nugent & Sons - Sterling, VA Looking for a customer service role where your work actually matters and the phones stay busy? For more than 50 years, John ...

Customer Service Representative (CSR) My Plumber Plus - Manassas, VA Looking for a customer service role where your work actually matters and the phones stay busy? For more than 40 years, My Plumber ...

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Application Customer Service Representative information

See Reston, VA salary details

$10

$19

$28

How much do application customer service representative jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for application customer service representative in Reston, VA is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.78 per hour, depending on experience, location, and employer.
What are popular job titles related to Application Customer Service Representative jobs in Reston, VA? For Application Customer Service Representative jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Application Customer Service Representative jobs in Reston, VA look for? The top searched job categories for Application Customer Service Representative jobs in Reston, VA are:
What cities near Reston, VA are hiring for Application Customer Service Representative jobs? Cities near Reston, VA with the most Application Customer Service Representative job openings:
Infographic showing various Application Customer Service Representative job openings in Reston, VA as of June 2026, with employment types broken down into 71% Full Time, 28% Part Time, and 1% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $40,675 per year, or $19.6 per hour.

Customer Service Representative

Sila Services

Sterling, VA

$15.75 - $21.50/hr

Full-time

Posted 22 days ago


Job description

Customer Service Representative (CSR)
John Nugent & Sons – Sterling, VA
 
Looking for a customer service role where your work actually matters and the phones stay busy?
 
For more than 50 years, John Nugent & Sons has been a trusted residential service provider serving homeowners across Northern Virginia. Our success is driven by skilled technicians in the field—and strong Customer Service Representatives who keep the operation running smoothly. When customers call us, you’re the first voice they hear and a key part of the customer experience.
 
We’re looking for a Customer Service Representative who can handle a fast-paced environment, communicate clearly, and take pride in helping customers while keeping schedules full and memberships growing.
What You’ll Do
  • Respond to customer requests, resolve issues and promote the company
  • Convert incoming customer calls into booked service appointments
  • Outbound calling to our customers to schedule appointments
  • Develop a proven track record in customer service.
  • Participate in training so that you grow and develop as a professional
  • Maintain and update our customer database with complete and accurate information
  • Maintain communication with dispatch and your manager
What We’re Looking For
  • Strong verbal communication with ability to control and guide conversations
  • Reliable attendance and punctuality (critical for call volume coverage)
  • Ability to multitask across systems while maintaining accuracy
  • Strong problem-solving skills and ability to handle objections professionally
  • Comfortable working in a fast-paced, performance-driven environment
  • Basic computer proficiency (CRM systems, scheduling software, etc.)

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.