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Application Customer Service Representative Jobs in Reston, VA

Customer Service Representative (CSR) John Nugent & Sons - Sterling, VA Looking for a customer ... in application materials based on available information. These tools assist our recruitment team ...

Customer Service Representative

Washington, DC · On-site

$18 - $24.75/hr

Customer Service Representative Responsibilities will include: * Onboard new clients and ensure a smooth transition to the product or service * Act as a primary point of contact for customers and ...

New

Customer Service Representative

Washington, DC · On-site

$18 - $24.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... in the application process. Click below to review information about our company's use of the ...

Customer Service Representative (CSR) John Nugent & Sons - Sterling, VA Looking for a customer service role where your work actually matters and the phones stay busy? For more than 50 years, John ...

Customer Service Representative

Lorton, VA · On-site

$16.25 - $22/hr

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer service for 100 ...

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Application Customer Service Representative information

See Reston, VA salary details

$10

$19

$28

How much do application customer service representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for application customer service representative in Reston, VA is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.78 per hour, depending on experience, location, and employer.

How to get hired as an application customer service representative?

To get hired as an application customer service representative, candidates should have strong communication skills, experience with customer support tools, and a good understanding of the company's products or services. A high school diploma or equivalent is typically required, and some employers prefer prior experience in customer service roles. Preparing a tailored resume and demonstrating problem-solving abilities during interviews can improve chances of hiring.

How to write an application for an application customer service representative job?

To apply for an application customer service representative position, prepare a professional resume highlighting relevant communication, problem-solving skills, and experience with customer support tools. Write a clear cover letter expressing your interest, relevant skills, and availability, and submit both through the employer's application portal or email as specified. Ensure your application demonstrates your ability to handle customer inquiries effectively and your familiarity with customer service standards.

What are popular job titles related to Application Customer Service Representative jobs in Reston, VA?

For Application Customer Service Representative jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Application Customer Service Representative jobs in Reston, VA look for?

The top searched job categories for Application Customer Service Representative jobs in Reston, VA are:

What cities near Reston, VA are hiring for Application Customer Service Representative jobs?

Cities near Reston, VA with the most Application Customer Service Representative job openings:

Infographic showing various Application Customer Service Representative job openings in Reston, VA as of June 2026, with employment types broken down into 66% Full Time, 23% Part Time, 3% Temporary, and 8% Contract. Highlights an 79% Physical, 1% Hybrid, and 20% Remote job distribution, with an average salary of $40,675 per year, or $19.6 per hour.

Customer Service Representative

Sterling, VA • On-site

Sila Services
Personal Services • 1 - 5K employees

$18 - $22/hr

Full-time

Re-posted 15 days ago


Sila Services rating

9.2

Company rating: 9.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Customer Service Representative (CSR)
John Nugent & Sons - Sterling, VA
Looking for a customer service role where your work actually matters and the phones stay busy?
For more than 50 years, John Nugent & Sons has been a trusted residential service provider serving homeowners across Northern Virginia. Our success is driven by skilled technicians in the field-and strong Customer Service Representatives who keep the operation running smoothly. When customers call us, you're the first voice they hear and a key part of the customer experience.
We're looking for a Customer Service Representative who can handle a fast-paced environment, communicate clearly, and take pride in helping customers while keeping schedules full and memberships growing.
What You'll Do
  • Respond to customer requests, resolve issues and promote the company
  • Convert incoming customer calls into booked service appointments
  • Outbound calling to our customers to schedule appointments
  • Develop a proven track record in customer service.
  • Participate in training so that you grow and develop as a professional
  • Maintain and update our customer database with complete and accurate information
  • Maintain communication with dispatch and your manager

What We're Looking For
  • Strong verbal communication with ability to control and guide conversations
  • Reliable attendance and punctuality (critical for call volume coverage)
  • Ability to multitask across systems while maintaining accuracy
  • Strong problem-solving skills and ability to handle objections professionally
  • Comfortable working in a fast-paced, performance-driven environment
  • Basic computer proficiency (CRM systems, scheduling software, etc.)

$18 - $22 an hour
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

What Sila Services employees say

Benefits

Hours and flexibility

Workplace

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