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Customer Assistant Jobs in Springfield, MO (NOW HIRING)

OakStar Bank

Customer Experience Specialist

Nixa, MO

$15.75 - $19.75/hr

Verify customer identity in accordance with bank security procedures before providing account information. Assist customers with account inquiries including balances, transactions, statements ...

Alps Pharmacy

CUSTOMER EXPERIENCE SPECIALIST

Nixa, MO · On-site

$15.75 - $19.75/hr

Identifies at-risk accounts and consult with internal partners to assist with development of action plans to address customer risks and opportunities, update customer on progress * Manages routine ...

Ashley Global Retail, LLC

Customer Care Agent

Springfield, MO · On-site

$14.50 - $19.50/hr

Apply comprehensive knowledge of company return policies, exchange processes, and warranty claims to assist customers. * Demonstrate a strong understanding of delivery logistics, routing, and ...

Ingersoll Rand

Customer Experience Associate

Ozark, MO · On-site

$45K - $60K/yr

Utilize tools and systems to track orders and assist with customer communication * Identify questions or issues and seek guidance to ensure accurate resolution * Participate in onboarding, training ...

Alps Pharmacy

Customer Experience Specialist

Nixa, MO · On-site

$15.75 - $19.75/hr

Identifies at-risk accounts and consult with internal partners to assist with development of action plans to address customer risks and opportunities, update customer on progress * Manages routine ...

Ingersoll Rand

Customer Experience Associate

Nixa, MO · On-site

$45K - $60K/yr

Utilize tools and systems to track orders and assist with customer communication * Identify questions or issues and seek guidance to ensure accurate resolution * Participate in onboarding, training ...

Alps Pharmacy

Customer Experience Specialist

Nixa, MO · On-site

$15.75 - $19.75/hr

Identifies at-risk accounts and consult with internal partners to assist with development of action plans to address customer risks and opportunities, update customer on progress * Manages routine ...

U-Haul

Customer Service Representative

Springfield, MO · On-site

$14.50 - $19.75/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Springfield, MO · On-site

$14.50 - $19.75/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Springfield, MO · On-site

$14.50 - $19.75/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Springfield, MO · On-site

$14.50 - $19.75/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Springfield, MO · On-site

$14.50 - $19.75/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

Phenom People

Customer Service Part Time

Ozark, MO · On-site

... assist. As you learn more about your department and Lowe's, you will understand which products ... If a customer is looking for a lamp, do they need a shade? What about light bulbs? See, it's that ...

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Customer Assistant information

See Springfield, MO salary details

$13

$18

$21

How much do customer assistant jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for customer assistant in Springfield, MO is $18.37, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $19.71 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

What are the most commonly searched types of Customer jobs in Springfield, MO?

The most popular types of Customer jobs in Springfield, MO are:

What are popular job titles related to Customer Assistant jobs in Springfield, MO?

For Customer Assistant jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Customer Assistant jobs in Springfield, MO look for?

The top searched job categories for Customer Assistant jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Customer Assistant jobs?

Cities near Springfield, MO with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Springfield, MO as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,959 per year, or $18.7 per hour.

Customer Solutions Specialist

Hope's Global Getaways

Nixa, MO • On-site

Other

Re-posted 4 days ago

Job description

About the job Customer Solutions Specialist
Summary
Do you enjoy helping people find the right solutions while providing exceptional service? We're growing our remote team and looking for organized, resourceful, and customer-focused individuals to join us as Customer Solutions Specialists.
In this role, you'll work closely with clients to answer questions, coordinate travel arrangements, and provide guidance throughout the planning process. If you enjoy communication, problem-solving, and delivering outstanding support, this flexible remote opportunity offers comprehensive training and long-term growth potential.
Key Responsibilities

  • Connect with clients to understand their travel goals, preferences, and planning needs
  • Research destinations, hotels, resorts, cruises, transportation, tours, and vacation experiences
  • Recommend travel options that align with each client's interests, budget, and expectations
  • Coordinate reservations, itinerary details, and travel services using approved booking platforms
  • Prepare booking confirmations, travel itineraries, documentation, and important departure information
  • Assist with reservation updates, itinerary revisions, cancellations, and special travel requests
  • Verify reservation details and travel documentation for accuracy and completeness
  • Keep clients informed by providing timely updates and responding to travel-related questions
  • Maintain organized client records, booking information, and communication history within company systems
  • Collaborate with preferred travel suppliers to deliver exceptional service and seamless travel experiences
  • Participate in ongoing supplier training, destination education, and professional development opportunities
What We Offer
  • Fully remote work opportunity
  • Flexible scheduling with full-time and part-time options
  • Comprehensive onboarding and training program
  • Ongoing mentorship and leadership support
  • Career advancement and professional development opportunities
  • Performance-based incentives and recognition
  • Travel discounts and exclusive industry benefits
  • Supportive and collaborative virtual team environment
  • Access to continuing education and learning resources
Qualifications
  • Excellent written, verbal, and interpersonal communication skills
  • Strong customer service and relationship-building abilities
  • Exceptional organizational skills with keen attention to detail
  • Ability to manage multiple client requests while maintaining accuracy
  • Comfortable using online booking systems, web-based applications, and digital communication tools
  • Professional, dependable, and solution-oriented mindset
  • Strong problem-solving, critical-thinking, and decision-making abilities
  • Self-motivated with the ability to work independently
  • Reliable internet connection and basic computer proficiency
  • Must be at least 18 years of age
  • Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or other approved regions
Who Thrives in This Position?
Successful team members often:
  • Enjoy helping clients create smooth and enjoyable travel experiences
  • Build lasting relationships through responsive and professional communication
  • Stay organized while managing multiple projects and client requests
  • Adapt confidently to changing travel plans and evolving priorities
  • Demonstrate accountability, initiative, and strong follow-through
  • Have an interest in travel, hospitality, tourism, customer experience, client support, travel coordination, or flexible remote career opportunities

Apply