ZipRecruiter

Log In

1

Customer Assistant Jobs in Springfield, MO (NOW HIRING)

Westrock

Sr. Asst, Customer Service

Springfield, MO · On-site

$17.50 - $24/hr

General Information Job ID ATR64677 Posting Job Title Sr. Asst, Customer Service Locations MO Springfield MO Corrugated Employment Type Full Time Date Posted 31-Aug-2026 Relocation Support No ...

Smurfit Westrock

Sr. Asst, Customer Service

Springfield, MO · On-site

$17.50 - $24/hr

General Information Job ID ATR64677 Posting Job Title Sr. Asst, Customer Service Locations MO Springfield MO Corrugated Employment Type Full Time Date Posted 31-Aug-2026 Relocation Support No ...

Smurfit Westrock

Sr. Asst, Customer Service

Springfield, MO · On-site

$17.50 - $24/hr

As a Customer Service Representative (CSR), you will represent Smurfit Westrock to the customer and act as a critical liaison between the customer, sales, and operations teams. As CSR you will ...

World Wide Technology

Project Coordinator

Springfield, MO · Remote

$24.81 - $31.01/hr

Tracking and understanding documentation deliverables for multiple small IT projects Gather documentation from the customer Assist with or manage the oversight of all aspects of project life cycle to ...

Archer Travel Service, Inc

Customer Representative

Spokane, MO · On-site

$14.25 - $19.25/hr

You will assist with inquiries, resolve issues, provide booking updates, and ensure that every ... Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ...

Archer Travel Service, Inc

Customer Representative

Ozark, MO · On-site

$14.25 - $19.50/hr

You will assist with inquiries, resolve issues, provide booking updates, and ensure that every ... Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ...

HyVee

Customer Service

Springfield, MO · On-site

$14.50 - $19.75/hr

Sign on and off lottery machines, sell and redeem lottery tickets * Assist customers with dry cleaning where applicable and process bottle refunds * Assist customers at registers and in other areas ...

next page

Showing results 1-20

All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in Springfield, MO

Customer Assistant information

See Springfield, MO salary details

$13

$18

$21

How much do customer assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer assistant in Springfield, MO is $18.37, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $19.71 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

What are the most commonly searched types of Customer jobs in Springfield, MO?

The most popular types of Customer jobs in Springfield, MO are:

What are popular job titles related to Customer Assistant jobs in Springfield, MO?

For Customer Assistant jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Customer Assistant jobs in Springfield, MO look for?

The top searched job categories for Customer Assistant jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Customer Assistant jobs?

Cities near Springfield, MO with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Springfield, MO as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,959 per year, or $18.7 per hour.

Customer Relationship Assistant

The Bank Of Missouri

Springfield, MO • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Customer Relationship Assistant

Working at The Bank of Missouri

At The Bank of Missouri we know it takes great people to support the communities we serve! We are passionate about caring for people and communities, and know how to recognize and reward our employees for their talent and contributions. When you work at The Bank of Missouri, you not only get to help others, but you also get the resources, opportunities and support to grow your own career.

Staying in business for more than 125 years is hard. Really hard. If you think about it, we've endured many events, like the Great Depression and two World Wars. We've survived and thrived, thanks to our great customers and communities. We were founded on core values of accountability, community service and financial conservatism. Those principles are the reason we are still in business today. Caring for people and communities is our foundation! We've built a reputation of being financially secure and community focused. We are an independent community bank and fully intend to stay that way. We are big enough to accommodate any financial need, yet small enough to give every customer the personal treatment they deserve.

About this job:

The Customer Relationship Assistant (CRA) performs a variety of tasks, the most important of which involves serving as the first point of contact for our customers. The CRA is expected to maintain the highest standard of service while providing assistance to current and potential customers who seek guidance with routine transactions, have questions about new services and products or have issues they may be experiencing.

Here are some of the great benefits you will enjoy as a member of our team:

  • Competitive Salary
  • Personal paid time off, as eligible and paid holidays
  • 401K and Employee Stock Option Plan, as eligible
  • Generous medical, dental, vision, life and disability insurance
  • Fitness reimbursement
  • Learning, development and growth opportunities

As a Customer Relationship Assistant you will:

  • Understand and protect all customer information. Adhere to all customer confidentiality procedures.
  • Proactively engage customers with each interaction to build strong relationships
  • Accurately and efficiently process a wide variety of monetary transactions while adhering to the Bank's procedures.
  • Confidently know our bank products and explain the benefits to our customers.
  • Actively listen to the customer in daily interactions and offers product recommendations when the product fills a financial need.
  • Balance cash drawers while adhering to bank policies
  • Play an active role in assisting the customer with problems or questions
  • Build, develop and maintain partnerships with team members to enhance the customer experience
  • Be an active participant in your own personal and professional development
  • Complete required training in a timely manner.

Qualifications for Success:

  • High school diploma or general education degree (GED); two to three years bank related experience and/or training; or equivalent combination of education and experience.
  • Customer service and cash handling skills are preferred.
  • Must be eager and willing to learn.

The Bank of Missouri is an Equal Opportunity Employer

Apply