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Customer Assistant Jobs in Springfield, MO (NOW HIRING)

Customer Service Agent

Springfield, MO · On-site

$15 - $17/hr

  • Medical

  • Dental

  • Vision

  • PTO

Customer Service Attendant (CSA) - Glide Xpress Car Wash | Location Full-Time & Part-Time | $15 ... Follow safety procedures and assist with basic operational tasks * Work as part of a team to ...

Customer Service Specialist

Nixa, MO · On-site

$15 - $19.75/hr

  • Medical

  • Retirement

Customer Service Specialists are tasked with achieving excellent customer service, while ... Load/unload delivery trucks * Assist in making deliveries, as needed * Maintain in-stock and ...

Customer Service Specialist

Nixa, MO · On-site

$17/hr

  • Medical

  • Retirement

Customer Service Specialists are tasked with achieving excellent customer service, while ... Load/unload delivery trucks * Assist in making deliveries, as needed * Maintain in-stock and ...

Customer Care Associate

Springfield, MO · On-site

$13.25 - $18.25/hr

About the job Customer Care Associate Overview We are looking for a Customer Relations Specialist ... In this role, you will assist clients in exploring travel options, coordinating reservations, and ...

Customer Service Representative

Springfield, MO · On-site

$20.40/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management. * Perform other duties as assigned. Required Education and Experience

Customer Service Representative

Springfield, MO · On-site

$20.40/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management. * Perform other duties as assigned. Required Education and Experience

Customer Service Representative

Springfield, MO · On-site

$20.40/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management. * Perform other duties as assigned. Required Education and Experience

Customer Care Agent

Springfield, MO · On-site

$14 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Apply comprehensive knowledge of company return policies, exchange processes, and warranty claims to assist customers. * Demonstrate a strong understanding of delivery logistics, routing, and ...

Customer Experience Specialist

Nixa, MO · On-site

$15.75 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Verify customer identity in accordance with bank security procedures before providing account information. Assist customers with account inquiries including balances, transactions, statements ...

Customer Service Representative

Springfield, MO

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Occasional movement around the office is required to assist walk-in customers or access equipment. Clear verbal and written communication is essential. The role may occasionally involve lifting up to ...

Customer Care Agent

Springfield, MO · On-site

$14.50 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Apply comprehensive knowledge of company return policies, exchange processes, and warranty claims to assist customers. * Demonstrate a strong understanding of delivery logistics, routing, and ...

Customer Service Representative

Springfield, MO · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Occasional movement around the office is required to assist walk-in customers or access equipment. Clear verbal and written communication is essential. The role may occasionally involve lifting up to ...

Customer Care Agent

Springfield, MO · On-site

$15.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Assist customers with login problems and technical issues related to online systems or mobile apps. · Collaborate with the team to identify recurring issues and contribute to improvements in ...

Showing results 21-40

Customer Assistant information

See Springfield, MO salary details

$13

$18

$22

How much do customer assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer assistant in Springfield, MO is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $20.10 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.

What are the most commonly searched types of Customer jobs in Springfield, MO?

The most popular types of Customer jobs in Springfield, MO are:

What are popular job titles related to Customer Assistant jobs in Springfield, MO?

For Customer Assistant jobs in Springfield, MO, the most frequently searched job titles are:

What cities near Springfield, MO are hiring for Customer Assistant jobs?

Cities near Springfield, MO with the most Customer Assistant job openings:

Infographic showing various Customer Assistant job openings in Springfield, MO as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,959 per year, or $18.7 per hour.

$14.25 - $19.50/hr

Other

Medical, Retirement, PTO

Re-posted 2 hours ago


Job description

Benefits:

401(k)

Bonus based on performance

Health insurance

Paid time off

Are you outgoing, dependable, and genuinely enjoy helping people? Do you take pride in providing great customer service and building positive relationships?

We're looking for a Customer Service Representative to join our insurance team. This role is ideal for someone who is personable, organized, and comfortable communicating with customers. You'll help clients with their insurance needs while also identifying opportunities to provide additional value and support the agency's growth.

A valid insurance license will be required. Unlicensed candidates are welcome to apply if they are willing to obtain their license upon selection.

What You'll Do

Build strong relationships with new and existing customers.

Answer customer questions and assist with insurance service needs.

Follow up with customers and prospects in a timely, professional manner.

Review customer needs and educate them about available insurance products and coverage options.

Identify opportunities to recommend additional products or services when appropriate.

Develop leads, schedule appointments, and support agency sales efforts.

Maintain accurate customer information and documentation.

Provide friendly, responsive service throughout the customer relationship.

Work closely with team members to ensure a positive customer experience.

What We're Looking For

Friendly, professional, and people-oriented personality.

Excellent verbal, written, and active listening skills.

Strong attention to detail and organization.

Proactive approach to solving customer problems.

Comfortable learning computer systems and new technology.

Ability to manage multiple priorities in a fast-paced environment.

Positive attitude and strong work ethic.

Team-oriented and willing to learn.

Insurance experience is a plus, but not required.

Valid insurance license required or willingness to obtain one upon hire.

If you enjoy working with people, solving problems, and building lasting relationships, this could be a great opportunity to grow your career in insurance.

Apply today to learn more!