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Customer Assistant Jobs in Racine, WI (NOW HIRING)

HRS Talent Solutions

Customer Service Assistant

Milwaukee, WI · On-site

$17 - $23.50/hr

About the job Customer Service Assistant Customer Service Assistant Entry-Level Customer Support & Service Coordination Role About the Role We are currently hiring for a Customer Service Assistant ...

Smurfit Westrock

Sr. Asst. Customer Service

Milwaukee, WI · On-site

$19 - $26/hr

CUSTOMER SERVICE REPRESENTATIVE - SHEET FEEDER Must be able to work onsite at either Bedford Park, IL, Hanover Park, IL or Milwaukee, WI, Hours are M-F 9AM-6PM Manages sales orders from order ...

VIOC

Assistant Service Center Manager

Franklin, WI · On-site

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

VIOC

Assistant Service Center Manager

Glendale, WI · On-site

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

VIOC

Assistant Service Center Manager

Kenosha, WI · On-site

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

VIOC

Assistant Service Center Manager

Cudahy, WI · On-site

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

VIOC

Assistant Service Center Manager

Cudahy, WI · On-site

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

VIOC

Assistant Service Center Manager

Greenfield, WI · On-site

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

VIOC

Assistant Service Center Manager

Racine, WI · On-site

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

VIOC

Assistant Service Center Manager

Milwaukee, WI · On-site

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

VIOC

Assistant Service Center Manager

Milwaukee, WI · On-site

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

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Customer Assistant information

See Racine, WI salary details

$14

$19

$22

How much do customer assistant jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for customer assistant in Racine, WI is $19.31, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $20.72 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

What are the most commonly searched types of Customer jobs in Racine, WI?

The most popular types of Customer jobs in Racine, WI are:

What are popular job titles related to Customer Assistant jobs in Racine, WI?

For Customer Assistant jobs in Racine, WI, the most frequently searched job titles are:

What job categories do people searching Customer Assistant jobs in Racine, WI look for?

The top searched job categories for Customer Assistant jobs in Racine, WI are:

What cities near Racine, WI are hiring for Customer Assistant jobs?

Cities near Racine, WI with the most Customer Assistant job openings:

Customer Assistant jobs near you

Assistant Designer - Everyday Decor

Menomonee Falls, WI • On-site

KOHLS
Retail • 10K+ employees

5.8

Company rating: 5.8 out of 10

Based on 1,471 frontline employees who took The Breakroom Quiz

13th of 21 rated department stores

Recommended by students

Paid breaks

Recommended by parents

Learn more about KOHLSexternal

Other

Posted 18 days ago

Job description

About the Role

As an Assistant Designer, you will support Design leaders in creating an assortment that aligns with brand positioning and target customers.

What You’ll Do

  • Partner with Designer leads to support development of everyday décor assortments that align with brand positioning and target customer.

  • Assist in creating 3D, “in-the-round” decorative product that delivers clear storytelling and trend relevance.

  • Build and maintain design packages and tech packs with accurate material, finish and construction details; ensure information is entered correctly into PLM.

  • Support preparation of concept boards, presentations and seasonal narratives for internal and external partners.

  • Research and compile market and trend insights specific to home décor to inform design direction.

  • Support execution of design to ensure accuracy, quality and timely completion for assigned categories.

What Skills You Have

Required

  • Ability to think spatially and design in three dimensions with strong understanding of form, scale and proportion.

  • Knowledge of materials commonly used in home décor, including ceramics, metals, resin/plastics and soft constructions.

  • Strong storytelling and presentation skills with attention to detail in surface, finish and decorative elements.

  • Ability to partner cross-functionally and support vendor communication as needed.

Creative Competencies

  • Strong storytelling ability — able to translate trend themes into cohesive customer-centric assortments.
  • High attention to detail in spatial form, surface treatment and decorative finishing.
  • Strong visual presentation skills to support concept communication internally and externally

Preferred

  • Bachelor’s Degree in Interior Design, Industrial Design (home focus), Fine Arts (Ceramics, Metals, Illustration, Sculpture) or related field
    Demonstrated interest in home décor
    Previous experience in home décor

This role is based at our Corporate Office in Menomonee Falls, WI. You’ll work onsite from Monday through Thursday, with the option to work remotely on Fridays.


 

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