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Customer Assistant Jobs in Ohio (NOW HIRING)

Alphabe Insight

Customer Service Assistant

Cleveland, OH · On-site

$50K - $54K/yr

Customer Service Assistant At Sharpcontra, we combine creativity with strategy to deliver powerful marketing and advertising solutions that drive results. Our team is passionate about helping brands ...

Alphabe Insight Inc

Customer Support Assistant

Dayton, OH · On-site

$34K - $38K/yr

The Customer Support Assistant plays an important role in ensuring customers receive timely, accurate, and professional assistance. This position involves responding to inquiries, providing product ...

Alphabe Insight Inc

Customer Support Assistant

Dayton, OH · On-site

$34K - $38K/yr

The Customer Support Assistant plays an important role in ensuring customers receive timely, accurate, and professional assistance. This position involves responding to inquiries, providing product ...

SourcePoint

Customer Service Assistant

Delaware, OH · On-site

$16.25 - $22.50/hr

Customer Service Assistant Reports to: Customer Service Supervisor FLSA: Part-time hourly (non-exempt) position Summary: Working under the supervision of the Customer Service Supervisor, the primary ...

SourcePoint

Customer Service Assistant

Delaware, OH · On-site

$16/hr

Job Type Part-time Description Customer Service Assistant Reports to: Customer Service Supervisor FLSA: Part-time hourly (non-exempt) position Summary: Working under the supervision of the Customer ...

SourcePoint

Customer Service Assistant

Delaware, OH · On-site

$16/hr

Job Type Part-time Description Customer Service Assistant Reports to: Customer Service Supervisor FLSA: Part-time hourly (non-exempt) position Summary: Working under the supervision of the Customer ...

Biz Voice Boost

Customer Service Assistant

Columbus, OH · On-site

$16 - $22.25/hr

We are looking for a friendly and dependable Customer Service Assistant to ensure a positive and seamless customer experience. Key Responsibilities: * Respond to customer inquiries and resolve ...

Miami University

Customer Services Assistant

Oxford, OH · On-site

$16.25 - $22.50/hr

Customer Services Assistant This part-time position serves as the front desk attendant at the Marcum Hotel & Conference Center. The position provides customer service to hotel guests, answers phones ...

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Showing results 21-40

All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in Ohio

Customer Assistant information

See Ohio salary details

$14

$19

$23

How much do customer assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer assistant in Ohio is $19.58, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $21.01 per hour, depending on experience, location, and employer.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

More about Customer Assistant jobs
What are the most commonly searched types of Customer jobs in Ohio? The most popular types of Customer jobs in Ohio are:
What are popular job titles related to Customer Assistant jobs in Ohio? For Customer Assistant jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Customer Assistant jobs in Ohio look for? The top searched job categories for Customer Assistant jobs in Ohio are:
What cities in Ohio are hiring for Customer Assistant jobs? Cities in Ohio with the most Customer Assistant job openings:
Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Ohio as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,722 per year, or $19.6 per hour.

Service Advisor

Matt Castrucci Auto Mall of Dayton

Miamisburg, OH • On-site

$42K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Why Choose Matt Castrucci Automall?

  • We are a growing family-owned automotive group with growth opportunities for the right individual. We offer competitive compensation based on experience and education
  • Long history of promoting from within our organization
  • We are an equal opportunity employer
  • Closed on weekends

Matt Castrucci Automall is seeking qualified service advisors to join our rapidly growing service departments. Seeking applicants with 2+ years experience in a new car dealership, we are looking for the best of the best. Experience with Reynolds & Reynolds is a plus, customer relations are paramount. If you are a top advisor at your current store, and out of room to grow, please apply to work with our top advisors. Our team of experienced writers and technicians make for a great working environment.

Competitive pay and room for advancement! Aggressive performance based pay plans. Excellent location by Dayton Mall. Weekends off!!!

Responsibilities:

  • Answer service calls

  • Set and confirm appointments

  • Write repair orders

  • Work between the technician and customer

  • Assist your client through the service process

  • Work with warranty company to ensure proper warranty processing and disclosure

Company Description

Family owned and operated, owner onsite customer service oriented dealership! Multiple new car lines all in one location.