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Customer Assistant Jobs in Georgia (NOW HIRING)

Alphabe Insight Inc

Customer Service Assistant

Atlanta, GA · On-site

$48K - $52K/yr

We are seeking a motivated and detail-oriented Customer Service Assistant to join our dedicated team in Atlanta. In this role, you will serve as the first point of contact for clients, ensuring that ...

Biz Voice Boost

Customer Service Assistant

Atlanta, GA · On-site

$16.50 - $22.75/hr

We are looking for a friendly and dependable Customer Service Assistant to ensure a positive and seamless customer experience. Key Responsibilities: * Respond to customer inquiries and resolve ...

CLAYTON EYE CENTER

Customer Service Assistant

Morrow, GA

$16.50 - $22.50/hr

Perform other duties incidental to the work described hereinEssential Kiosk Responsibilities Provide excellent first impression customer service experience. Assist patients as needed with usage of ...

MCI Careers

Virtual Banker Mid-Shift

Savannah, GA · Remote

Respond to customer inquiries through phone, chat, and email. * Assist clients with account access, digital banking tools, and online transactions. * Support bill payments, fund transfers, and ...

MCI Careers

Virtual Banker - Mid-Shift

Savannah, GA · Remote

Respond to customer inquiries through phone, chat, and email. * Assist clients with account access, digital banking tools, and online transactions. * Support bill payments, fund transfers, and ...

Kona Ice

Assistant Office Manager

Buford, GA

$15 - $20/hr

This person needs to be a multitasker who is detail oriented, customer service driven, and able to build lasting relationships with customers. Assistant Office Manager Responsibilities: Answer ...

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Customer Assistant information

See Georgia salary details

$12

$17

$20

How much do customer assistant jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for customer assistant in Georgia is $17.39, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $18.65 per hour, depending on experience, location, and employer.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

More about Customer Assistant jobs
What are the most commonly searched types of Customer jobs in Georgia? The most popular types of Customer jobs in Georgia are:
What are popular job titles related to Customer Assistant jobs in Georgia? For Customer Assistant jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Customer Assistant jobs in Georgia look for? The top searched job categories for Customer Assistant jobs in Georgia are:
What cities in Georgia are hiring for Customer Assistant jobs? Cities in Georgia with the most Customer Assistant job openings:
Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Georgia as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $36,168 per year, or $17.4 per hour.

Customer Service Assistant

Alphabe Insight Inc

Atlanta, GA • On-site

$48K - $52K/yr

Other

PTO

Re-posted 2 days ago

Job description

Company Description
About Us
At Sphirea Plus, we believe that every event tells a story - one that inspires, connects, and leaves a lasting impression. Our team brings together creativity, precision, and excellence to deliver experiences that redefine industry standards. We pride ourselves on transforming visions into reality with innovation, dedication, and a deep sense of purpose.
Job Description
Job Description
We are seeking a motivated and detail-oriented Customer Service Assistant to join our dedicated team in Atlanta. In this role, you will serve as the first point of contact for clients, ensuring that every interaction is handled with professionalism, efficiency, and care. Your goal will be to support customer inquiries, provide accurate information, and ensure a smooth service experience from start to finish.
Responsibilities
  • Respond promptly to customer inquiries via phone, email, or in person.
  • Assist customers with product and service information, order processing, and problem resolution.
  • Maintain accurate records of customer interactions and transactions.
  • Coordinate with internal departments to ensure customer needs are met effectively.
  • Follow company policies and communication guidelines to uphold Sphirea Plus's service standards.
  • Contribute to continuous improvement by identifying opportunities to enhance the customer experience.
Qualifications
Qualifications
  • Strong communication and interpersonal skills.
  • Excellent organizational and multitasking abilities.
  • Proficiency in basic computer and office software (e.g., MS Office Suite).
  • Customer-focused attitude with a proactive approach to problem-solving.
  • Ability to work effectively both independently and as part of a team.
Additional Information
Benefits
  • Competitive annual salary ($48,000 - $52,000).
  • Opportunities for professional growth and advancement.
  • Supportive and inclusive work environment.
  • Comprehensive training and development programs.
  • Paid time off and company-recognized holidays.

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