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Cti Systems Jobs (NOW HIRING)

Join CTI to troubleshoot and tune up real world AV systems across all kinds of spaces-built on platforms like Crestron, Extron, Biamp, Poly, Yealink, AMX (and more)- and deliver the kind of customer ...

Join CTI to troubleshoot and tune up realworld AV systems across all kinds of spaces--built on platforms like Crestron, Extron, Biamp, Poly, Yealink, AMX (and more)- and deliver the kind of customer ...

Join CTI to troubleshoot and tune up real-world AV systems across all kinds of spaces-built on platforms like Crestron, Extron, Biamp, Poly, Yealink, AMX (and more)- and deliver the kind of customer ...

... system architecture that aligns with CTI standards, real-world constraints, and budgetsCollaborate with Sales, Project Managers, BIM/CAD teams, architects, consultants, IT, and electrical ...

... system architecture that aligns with CTI standards, real-world constraints, and budgetsCollaborate with Sales, Project Managers, BIM/CAD teams, architects, consultants, IT, and electrical ...

New

... system to identify, source, and invoice needed parts. * Special orders or sources non-stock ... Mixes paint Company Description Established in 1987 CTI Industrial Supply has been proudly serving ...

Join CTI to troubleshoot and tune up real world AV systems across all kinds of spaces--built on platforms like Crestron, Extron, Biamp, Poly, Yealink, AMX (and more)- and deliver the kind of customer ...

CTI has been a leading audiovisual provider since we began in 1988, and from the beginning, our ... What are your responsibilities? -System Installation & Integration: Install and configure audio ...

... system to identify, source, and invoice needed parts. * Special orders or sources non-stock ... Mixes paint Company Description Established in 1987 CTI Industrial Supply has been proudly serving ...

Join CTI to troubleshoot and tune up real world AV systems across all kinds of spaces--built on platforms like Crestron, Extron, Biamp, Poly, Yealink, AMX (and more)- and deliver the kind of customer ...

CTI has been a leading audiovisual provider since we began in 1988, and from the beginning our ... Ensure that all service tickets are updated in our system. * Initialize RMAs and work with our ...

Service Coordinator

MO · On-site

$19 - $24.25/hr

CTi has been a leading AV provider for over 38 years. Since we began in 1988, our mission has been ... Ensure that all service tickets are updated in our system. * Initialize RMAs and work with our ...

CTI has been a leading audiovisual provider since we began in 1988, and from the beginning our ... Ensure that all service tickets are updated in our system. * Initialize RMAs and work with our ...

CTI has been a leading audiovisual provider since we began in 1988, and from the beginning our ... Ensure that all service tickets are updated in our system. * Initialize RMAs and work with our ...

At CTI, our biggest asset is our people, and we know that sometimes the most awesome employees do ... Conduct preventative maintenance to ensure all systems are operating at optimum levels * Work with ...

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Cti Systems information

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$43K

$109.5K

$166.5K

How much do cti systems jobs pay per year?

As of Sep 3, 2026, the average yearly pay for cti systems in the United States is $109,527.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,500.00 and $130,000.00 per year, depending on experience, location, and employer.

What is a cti systems?

A CTI Systems job typically involves working with Computer Telephony Integration (CTI) technologies, which connect telephone systems with computers to improve customer interactions and business operations. Responsibilities may include configuring, maintaining, and troubleshooting CTI software and hardware, integrating with CRM systems, and optimizing call center workflows. Professionals in this role often collaborate with IT, customer support, and telecom teams to ensure seamless communication solutions.

What are the key skills and qualifications needed to thrive in the cti systems position, and why are they important?

To excel in a CTI (Computer Telephony Integration) Systems role, you need expertise in telecommunications, networking, and software integration, often supported by a degree in computer science or a related field. Familiarity with CTI platforms (such as Genesys, Avaya, or Cisco), VoIP technologies, APIs, and relevant certifications like Cisco CCNA or Avaya Certified Specialist is highly valued. Strong analytical thinking, problem-solving abilities, and effective communication skills set top performers apart. These competencies are crucial for implementing and maintaining seamless communication solutions that ensure reliability, efficiency, and a positive end-user experience.

What are some typical challenges faced by professionals working in cti systems roles?

Professionals in CTI Systems roles often deal with rapidly evolving technology and the need to integrate complex telephony and software solutions within diverse IT environments. Common challenges include troubleshooting connectivity issues, ensuring interoperability between new and legacy systems, and minimizing downtime during upgrades or deployments. Collaboration with IT, customer support, and vendor teams is frequent to ensure smooth implementation and ongoing support. Adapting to these challenges helps develop valuable skills in project management and technical troubleshooting, contributing to continuous professional growth.

More about Cti Systems jobs

What states have the most Cti Systems jobs?

States with the most job openings for Cti Systems jobs include:

Infographic showing various Cti Systems job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, and 17% Hybrid job distribution, with an average salary of $109,527 per year, or $52.7 per hour.

Peer Case Manager- CTI Program

Credo Community Center

Ogdensburg, NY • On-site

$23.08/hr

Full-time

Re-posted 8 days ago


Job description

Job Type
Full-time
Description
SCHEDULE:
Full-Time: Monday-Friday 8am-4:30pm, on call required.
SUMMARY
The Peer Care Manager provides CTI services from a lived- experience and non-clinical perspective, have experienced directly one or more of the following: mental illness, substance use, homelessness or trauma. The Peer Care Manager will develop person-centered care plans, share knowledge of community resources, provide linkage to resources, engage individuals in skill building, offer crisis management, collaborate with other providers, assist individuals in navigating complex systems, and work with informal supports.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Complete all CTI, agency and state required trainings, as assigned.
  • Foster a beneficial working relationship with the partnering hospital by attending regular meetings with hospital staff and communicating effectively.
  • Provide care coordination services for a maximum of 15 individuals. Link individuals to supports in the community to promote community tenure and management of their behavioral and physical health needs.
  • Maintain documentation in the electronic health record according to the requirements of the CTI manual and agency policies and procedures.
  • Provide CTI core services to individuals to include: person-centered planning, psychosocial rehabilitative services, crisis prevention services, health services and care coordination services.
  • Participate in weekly case presentations to review caseload and provide updates to include an individual's CTI phase, upcoming transitions in care, completed activities and planned activities for the week.
  • Provide reporting data to the Team Lead, including the Implementation Self-Assessment Form.
  • Adhere to the guiding principles of the trauma-informed approach (via SAMHSA's National Center for Trauma-Informed Care).
  • Attend case conferences to troubleshoot and problem solve treatment challenges and coordinate care between providers and/or collaterals.
  • Assist the Team Lead in maintaining an up-to-date community resources list and necessary information on how to access these resources.
  • Participate in CTI Learning Collaborative.
  • Participate in the CTI Learning Community. This community is a collaboration with the Office of Mental Health (OMH) to review progress, outcomes and develop best practices for the CTI Team.
  • Function as a member of a multi-disciplinary team.
  • Must be part of the after-hours on-call rotation.
  • Maintain client confidentiality at all times.
  • Performs other duties as assigned or that may develop.

Management has the right to add or change the duties of this position at any time.
Requirements
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Required: Must be at least 18 years of age, have attained a high-school diploma or equivalent, and at least six (6) months of direct care experience with individuals with serious mental illness. Certified Peer Specialist through nypscb.or or willingness to obtain certification within six (6) months of hire.
CERTIFICATES, LICENSES, REGISTRATIONS
Must maintain valid driver's license and acceptable driving record.
Salary Description
$23.08/hr