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Cti Systems Jobs in Virginia (NOW HIRING)

CTI

Audio Visual Field Specialist

Reston, VA · On-site

$70K - $130K/yr

CTI has been a leading audiovisual provider since we began in 1988, and from the beginning our ... Conduct preventative maintenance to ensure all systems are operating at optimum levels * Work with ...

CTI

Audio Visual Field Specialist

Reston, VA · On-site

$70K - $130K/yr

CTI has been a leading audiovisual provider since we began in 1988, and from the beginning our ... Conduct preventative maintenance to ensure all systems are operating at optimum levels * Work with ...

CTI Resource Management

QA/Training Manager

Chester, VA · On-site

$75 - $90/hr

Notify employees monthly of outstanding training requirements, maintain all training records in CTI HRIS or LMS. * Ensure Critical Update Training (CUP) is deployed and 95% completion is achieved ...

New

CTI Resource Management

Operations Manager

Chester, VA · On-site

$75 - $95/hr

The Operations Manager ensures that all CTI Supervisors are performing their duties in alignment ... Familiarity with workforce management systems and scheduling processes. * Excellent interpersonal ...

New

Peraton

CTI Analyst - Mid / Public Trust

Warrenton, VA

$66K - $106K/yr

Document Indicators of Compromises and behaviors of new or high-impact tactics, techniques, and procedures (TTPs), used to infiltrate networks, systems, and assets. * Develop informational and ...

Peraton

CTI Analyst - Mid / Public Trust

Warrenton, VA · On-site

$66K - $106K/yr

Document Indicators of Compromises and behaviors of new or high-impact tactics, techniques, and procedures (TTPs), used to infiltrate networks, systems, and assets. * Develop informational and ...

Peraton

CTI Analyst - Mid / Public Trust

Warrenton, VA · On-site

$66K - $106K/yr

Document Indicators of Compromises and behaviors of new or high-impact tactics, techniques, and procedures (TTPs), used to infiltrate networks, systems, and assets. * Develop informational and ...

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Cti Systems information

What is a cti systems?

A CTI Systems job typically involves working with Computer Telephony Integration (CTI) technologies, which connect telephone systems with computers to improve customer interactions and business operations. Responsibilities may include configuring, maintaining, and troubleshooting CTI software and hardware, integrating with CRM systems, and optimizing call center workflows. Professionals in this role often collaborate with IT, customer support, and telecom teams to ensure seamless communication solutions.

What are the key skills and qualifications needed to thrive in the cti systems position, and why are they important?

To excel in a CTI (Computer Telephony Integration) Systems role, you need expertise in telecommunications, networking, and software integration, often supported by a degree in computer science or a related field. Familiarity with CTI platforms (such as Genesys, Avaya, or Cisco), VoIP technologies, APIs, and relevant certifications like Cisco CCNA or Avaya Certified Specialist is highly valued. Strong analytical thinking, problem-solving abilities, and effective communication skills set top performers apart. These competencies are crucial for implementing and maintaining seamless communication solutions that ensure reliability, efficiency, and a positive end-user experience.

What are some typical challenges faced by professionals working in cti systems roles?

Professionals in CTI Systems roles often deal with rapidly evolving technology and the need to integrate complex telephony and software solutions within diverse IT environments. Common challenges include troubleshooting connectivity issues, ensuring interoperability between new and legacy systems, and minimizing downtime during upgrades or deployments. Collaboration with IT, customer support, and vendor teams is frequent to ensure smooth implementation and ongoing support. Adapting to these challenges helps develop valuable skills in project management and technical troubleshooting, contributing to continuous professional growth.

What are popular job titles related to Cti Systems jobs in Virginia?

For Cti Systems jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Cti Systems jobs in Virginia look for?

The top searched job categories for Cti Systems jobs in Virginia are:

Cti Systems jobs near you
Infographic showing various Cti Systems job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Hybrid job distribution.

Audio Visual Field Specialist

CTI

Reston, VA • On-site

$70K - $130K/yr

Other

Medical, Dental, Retirement, PTO

Re-posted 4 days ago

Job description

CTI has been a leading audiovisual provider since we began in 1988, and from the beginning our mission has been simple: to provide a fantastic customer experience.
At CTI, our biggest asset is our people, and we know that sometimes the most awesome employees don't fit the typical mold. If you are hardworking and friendly and know the importance of fantastic customer service, you could be a good fit at CTI. We have developed a collaborative and lively working environment, where the best and the brightest show up to work each day ready to have fun and employ their passion for and knowledge of technology in everything they do. This creative atmosphere helps us apply and share our skills with our clients, who seek quality, high-end audio-visual and Conference Solutions.
So, what are we looking for?
We are looking for an Audio Video Field Specialist for our Washington, D.C. branch whose attitude, skills, and work ethic will embody our mission "to provide a fantastic customer experience". Someone who is passionate about audio-visual technology. We take pride in our employees, who are known in the industry as customer-focused problem-solvers who can get the job done. This is not an entry-level position; we are seeking someone with at least 4 years of experience with leading audio-visual integration installations.
What are your responsibilities?
  • Lead and assist with installations on multiple sites
  • Troubleshoot and resolve complex issues
  • Conduct preventative maintenance to ensure all systems are operating at optimum levels
  • Work with Programmers as needed to load updated files
  • Complete final product configuration, testing, and commissioning of system solutions
  • Train End Users on product(s)
  • Overnight travel required (company paid)
  • Other tasks as assigned

Will you fit in?
  • Our employees fearlessly embrace the company culture, and applicants who merely want to punch in their timecards every day are not what we are looking for.
  • You can work independently with minimal guidance, but aren't afraid to ask the right questions when you need help.
  • You have strong verbal and written communication skills and can be the face of our company to our clients.

Does experience count?
  • Knowledge of the commercial audio-visual integration industry is a must! At least 4 years of experience with leading audio-visual installations is required.
  • 2+ years of experience in final product configuration, testing, and commissioning of system solutions required.
  • Education: Associates degree is preferred, but not required. We take into account your experience/skill level and what you bring to the table as an individual.
  • Customer Service Experience: A must! As you can see our customers are #1 and we need someone who can take care of them, and treat them as such.
  • Attitude and Aptitude: Are key! We need someone who is eager to learn and comes to work ready to tackle any situation.

What's in it for you?
At CTI, we know our company's success is directly correlated to the success of our employees. So it's fitting that we thrive on and encourage employee growth, both professionally and personally.
Our competitive compensation package includes:
  • Base salary $70k-$130k+/yr (DOE).
  • Employer-matched medical and dental insurance (available after 60 days of employment).
  • Employer matched 401K up to 3% (after 6 months of employment).
  • Monthly bonus eligibility that is based off a results-oriented incentive plan (after 3 months of employment).
  • A graduated PTO program, all major holidays off, and three "floating" holidays are available upon your first day of employment.
  • Special gifts for significant life events, such as marriage, childbirth, and house buying.
  • Cell phone reimbursement plan.
  • Long- and Short-Term Disability 100% paid by CTI.

CTI is an equal opportunity employer. We do not and shall not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire

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