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How much do csr receptionist jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for csr receptionist in the United States is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is a CSR receptionist?

CSR Receptionists, or Customer Service Representative Receptionists, are professionals who handle front-desk administrative tasks while also providing customer service support. They greet visitors, answer phone calls, manage appointments, and assist with customer inquiries. Their role often involves maintaining a positive first impression for the company, directing guests, and handling basic administrative duties. CSR Receptionists need strong communication and organizational skills to efficiently manage multiple responsibilities and ensure a smooth operation at the front desk.

What are the key skills and qualifications needed to thrive as a CSR receptionist, and why are they important?

To thrive as a CSR Receptionist, you need excellent customer service skills, attention to detail, and basic office administration knowledge, often supported by a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and office productivity tools like Microsoft Office is typically required. Strong interpersonal skills, a positive attitude, and effective communication help you create a welcoming environment and manage diverse customer interactions. These skills are crucial for ensuring efficient front-desk operations, positive client experiences, and smooth communication within the organization.

How does a CSR receptionist typically handle high volumes of calls and visitors during peak times?

CSR Receptionists often experience busy periods where multiple calls and in-person inquiries happen simultaneously. To manage this, they prioritize tasks by addressing urgent requests first, use multi-line phone systems efficiently, and maintain a calm, organized demeanor. Team collaboration is key—receptionists frequently coordinate with colleagues to ensure prompt service and may redirect calls or visitors to the appropriate departments. Developing strong multitasking and communication skills is essential for success in this fast-paced environment.

What is the difference between Csr Receptionist vs Customer Service Representative?

AspectCsr ReceptionistCustomer Service Representative
CredentialsHigh school diploma, basic computer skillsHigh school diploma, communication skills
Work EnvironmentFront desk, reception areaCall centers, retail, office settings
Employer UsageHotels, clinics, corporate front desksRetail, telecom, banking, service industries

The Csr Receptionist primarily handles front desk duties, greeting visitors and managing calls, while a Customer Service Representative focuses on assisting customers via phone or in person with product or service inquiries. Both roles require strong communication skills and are essential in customer-facing environments, but their specific responsibilities and work settings differ.

More about Csr Receptionist jobs

What job categories do people searching Csr Receptionist jobs look for?

The top searched job categories for Csr Receptionist jobs are:

Csr Receptionist jobs near you
Infographic showing various Csr Receptionist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $35,976 per year, or $17.3 per hour.

Receptionist/Customer Service Representative

Miron Violetglass USA INC

Carson, CA • On-site

$24 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Description:

Pay range:  $24.00 to $28.00 per hour 


About the company: 


Miron Violetglass USA is the North American distributor of Miron Violetglass, offering a wide selection of Miron Glass jars and bottles, along with corresponding closures, to preserve and enhance high-quality natural products.

Miron glass offers protection from the destructive spectrum of light and acts as a barrier to prevent the biophotons from natural products from migrating out of the glass. Miron offers wholesale customers a wide assortment of bottles and jars with accompanying closures and accessories. Miron glass is ideal for packaging natural cosmetics, esoteric oils, olive oil, honey, tea, spices, water, flower essences, superfoods, vitamin supplements, homeopathic medications, and many other natural products*.


About the position:


We are seeking a receptionist/customer service representative to join our team at our Carson, CA, office. This role serves as a key connection point between our customers and the sales team, ensuring that all product inquiries, service questions, and order requests are accurately routed and addressed.


The ideal candidate will manage incoming calls, leads, cases, and the sales team inbox when out of the office; process all will-call cash and credit card transactions; and provide dependable support for any customer issues that arise. They should be able to step into the customer’s perspective, communicate with empathy, and advocate for a positive experience.


This role calls for professionalism, patience, solid technical and communication skills, and a proactive attitude. As a receptionist/customer service representative, your main objective is to consistently meet and surpass our customer service standards.


Key Responsibilities:

  • Communication & Support: Manage high volumes of incoming calls and address inquiries via telephone, email, in-person interactions, and live chat.
  • Sales Liaison: Serve as the primary point of contact between customers and the Sales team, ensuring that all inquiries and orders are accurately routed.
  • CRM Management: Log all customer interactions, leads, and cases in the CRM in a timely manner.
  • Sales Support: Assist the Sales team with outreach, customer support tasks, and processing Return Merchandise Authorizations (RMAs).
  • Front Office Operations & Hospitality: Greet visitors, prepare the showroom, maintain the reception area, and ensure office supplies are stocked.
  •  Transaction Handling: Process all Will Call cash and credit card transactions in accordance with internal payment policies.
  • Office Administration: Handle incoming mail and deliveries, including sorting and distributing items to the appropriate departments. 
  • Perform clerical duties including filing, data entry, document management, and meeting coordination.
  • General Administrative Support: Provide additional administrative assistance as needed.


Benefits & Compensation:


Pay range:  $24.00 to $28.00 per hour 

  • 401(k) company matching up to 3%
  • Health, dental, and Vision insurance
  • Employer-paid LTD, Life Insurance
  • 16 Paid Holidays
  • Paid Vacation
  • Sick Days

Job Schedule: 


Monday to Friday

8:00 am to 5:00 pm

Lunch 12:00 pm to 1:00 pm 


Work Location:

  • In-person (from our office in Carson, CA) 

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer service: 2-3 years (Preferred)


Requirements:

Requirements and Skills:

  • Communication: Exceptional verbal and written communication skills with the ability to use company-approved scripts.
  • Technical Proficiency: Solid technical skills with experience in CRM systems (Salesforce/etc.) and Microsoft Office, cloud-based Teams, and call-queue phone systems are required.
  • Emotional Intelligence: Ability to communicate with empathy, advocate for the customer, and maintain patience and composure under pressure.
  • Professionalism: A proactive attitude with a commitment to maintaining high-level hospitality standards.
  • Confidentiality: Ability to handle sensitive information with discretion and maintain confidentiality.
  • Problem Solving: Proven ability to identify customer needs and provide proactive solutions.
  • Collaborative Mindset: Willingness to share insights and participate in process enhancement. 
  • Organizational Skills: Strong ability to multitask, prioritize, and stay organized in a multifaceted role.
  • Reliability: Reliable transportation to Carson, CA, and ability to work on-site Monday–Friday, 8:00 am–5:00 pm.


Preferred Skills:

  • Bilingual (English/Spanish preferred but not required).  



*Cannabis Exposure Notice

This position may involve exposure to cannabis odors, products, or related materials. Employees are expected to follow all company policies regarding workplace conduct, safety procedures, and compliance with applicable federal, state, and local regulations.

Equal Employment Opportunity 

Miron & Calaso are equal-opportunity employers. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, sexual orientation, national origin, ancestry, age, disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by law.