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Csr Receptionist information

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How much do csr receptionist jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for csr receptionist in the United States is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

How does a CSR receptionist typically handle high volumes of calls and visitors during peak times?

CSR Receptionists often experience busy periods where multiple calls and in-person inquiries happen simultaneously. To manage this, they prioritize tasks by addressing urgent requests first, use multi-line phone systems efficiently, and maintain a calm, organized demeanor. Team collaboration is key—receptionists frequently coordinate with colleagues to ensure prompt service and may redirect calls or visitors to the appropriate departments. Developing strong multitasking and communication skills is essential for success in this fast-paced environment.

What is the difference between Csr Receptionist vs Customer Service Representative?

AspectCsr ReceptionistCustomer Service Representative
CredentialsHigh school diploma, basic computer skillsHigh school diploma, communication skills
Work EnvironmentFront desk, reception areaCall centers, retail, office settings
Employer UsageHotels, clinics, corporate front desksRetail, telecom, banking, service industries

The Csr Receptionist primarily handles front desk duties, greeting visitors and managing calls, while a Customer Service Representative focuses on assisting customers via phone or in person with product or service inquiries. Both roles require strong communication skills and are essential in customer-facing environments, but their specific responsibilities and work settings differ.

What are the key skills and qualifications needed to thrive as a CSR receptionist, and why are they important?

To thrive as a CSR Receptionist, you need excellent customer service skills, attention to detail, and basic office administration knowledge, often supported by a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and office productivity tools like Microsoft Office is typically required. Strong interpersonal skills, a positive attitude, and effective communication help you create a welcoming environment and manage diverse customer interactions. These skills are crucial for ensuring efficient front-desk operations, positive client experiences, and smooth communication within the organization.

What is a CSR receptionist?

CSR Receptionists, or Customer Service Representative Receptionists, are professionals who handle front-desk administrative tasks while also providing customer service support. They greet visitors, answer phone calls, manage appointments, and assist with customer inquiries. Their role often involves maintaining a positive first impression for the company, directing guests, and handling basic administrative duties. CSR Receptionists need strong communication and organizational skills to efficiently manage multiple responsibilities and ensure a smooth operation at the front desk.
More about Csr Receptionist jobs
What job categories do people searching Csr Receptionist jobs look for? The top searched job categories for Csr Receptionist jobs are:
Csr Receptionist jobs near you
Infographic showing various Csr Receptionist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 1% Temporary, and 5% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $35,976 per year, or $17.3 per hour.

Client Service Representative

Boca Park Animal Hospital

Las Vegas, NV • On-site

$18 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Description

Client Service Representative – Receptionist

Do you love making a difference in the lives of pets?
Do you want to work at a fabulous five-star Animal Hospital?

We are looking for an experienced Client Service Representative to join our team in a full-time position. This position could lead to further advancements within the company, depending on the experience of the candidate. Hours: 4 - 10 hour shifts per week
Pay range dependent on experience $18-20/hr

Being a Client Service Representative (CSR) in our veterinary office takes a special kind of person who is able to deal with both humans and animals alike. As a CSR your primary responsibility is to offer the best service to our clients and associates.

Essential Functions and Responsibilities:

  • Deliver exceptional customer service to pet owners in a polite and timely manner, both in person and over the phone
  • Schedule and confirm appointments, record keeping and organization, provide estimates and invoices for payment
  • Respond with compassion and empathy in stressful and emotional situations
  • Maintain a clean, stocked and orderly lobby and front office area
  • Educate clients on wellness plans, food and products sold in waiting room
  • Perform opening and closing procedures, end of day reports and deposits
  • Data Entry: records, client questionnaires, referral information, etc.
  • Ensure that referral letters and lab results go to the corresponding veterinarians
  • Opportunities to learn Veterinary Assistant skills if desired

Skills and Qualifications:

  • One year of experience in veterinary practice (or human medical practice) REQUIRED
  • Two years’ customer service experience preferred (retail, food and beverage, etc.)
  • Computer experience (email usage, word/excel) and proficiency required in front desk equipment (such as, fax machine, credit card machine, copy machine, and postage meter)
  • Must possess basic math skills to determine proper deposits, make change, and process payments utilizing credit card and check terminal
  • Must understand general veterinary terminology, situational understanding and being able to successfully communicate these situations with clients and veterinary team.
  • Able to operate phone and waiting room triage to determine the difference between an emergency and a routine office visit
  • Excellent communication skills with clients and team members
  • Proficient time management, ability to problem solve, learn, and handle multiple tasks
  • Enthusiastic team player with a patient, and positive professional and approachable attitude
  • Must be able to work seated and or standing for a majority of day

Benefits and Perks:

  • Complimentary Short Term Disability
  • Complimentary Life Insurance; with options to purchase additional voluntary benefits for self or family 
  • Company Sponsored Employee Assistance Program (Headspace)
  • 401K with 100% company match up to 3% and 4% company match for your 5% of contributions, eligible after 6 months of employment
  • Florida Blue Insurance Plans with 3 tiered options; Kaiser for CA Residents
  • Flexible Spending Account,  Health Savings Account or Health Reimbursement Account  options 
  • United Healthcare Dental Insurance; includes a 100% paid premium option for team members
  • United Healthcare Vision Insurance options
  • Long Term Disability option (paid for by employee)
  • Progyny-Fertility and Family Building Support
  • Team Member Discounts for Pet Care
  • Paid time off-inclusive of sick, personal, and vacation
  • Digital Musculoskeletal Support
  • Referral Bonus Program
  • DailyPay on Demand

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