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How much do csr receptionist jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for csr receptionist in the United States is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is a CSR receptionist?

CSR Receptionists, or Customer Service Representative Receptionists, are professionals who handle front-desk administrative tasks while also providing customer service support. They greet visitors, answer phone calls, manage appointments, and assist with customer inquiries. Their role often involves maintaining a positive first impression for the company, directing guests, and handling basic administrative duties. CSR Receptionists need strong communication and organizational skills to efficiently manage multiple responsibilities and ensure a smooth operation at the front desk.

What are the key skills and qualifications needed to thrive as a CSR receptionist, and why are they important?

To thrive as a CSR Receptionist, you need excellent customer service skills, attention to detail, and basic office administration knowledge, often supported by a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and office productivity tools like Microsoft Office is typically required. Strong interpersonal skills, a positive attitude, and effective communication help you create a welcoming environment and manage diverse customer interactions. These skills are crucial for ensuring efficient front-desk operations, positive client experiences, and smooth communication within the organization.

How does a CSR receptionist typically handle high volumes of calls and visitors during peak times?

CSR Receptionists often experience busy periods where multiple calls and in-person inquiries happen simultaneously. To manage this, they prioritize tasks by addressing urgent requests first, use multi-line phone systems efficiently, and maintain a calm, organized demeanor. Team collaboration is key—receptionists frequently coordinate with colleagues to ensure prompt service and may redirect calls or visitors to the appropriate departments. Developing strong multitasking and communication skills is essential for success in this fast-paced environment.

What is the difference between Csr Receptionist vs Customer Service Representative?

AspectCsr ReceptionistCustomer Service Representative
CredentialsHigh school diploma, basic computer skillsHigh school diploma, communication skills
Work EnvironmentFront desk, reception areaCall centers, retail, office settings
Employer UsageHotels, clinics, corporate front desksRetail, telecom, banking, service industries

The Csr Receptionist primarily handles front desk duties, greeting visitors and managing calls, while a Customer Service Representative focuses on assisting customers via phone or in person with product or service inquiries. Both roles require strong communication skills and are essential in customer-facing environments, but their specific responsibilities and work settings differ.

More about Csr Receptionist jobs

What job categories do people searching Csr Receptionist jobs look for?

The top searched job categories for Csr Receptionist jobs are:

Csr Receptionist jobs near you
Infographic showing various Csr Receptionist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $35,976 per year, or $17.3 per hour.

Service Dept. Customer Service

Generator Supercenter

Fort Worth, TX • On-site

$15/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Customer Service Rep

Our backup generators ensure that customers will never be without power, allowing their home and business to operate normally when there is an outage in the area. Our innovative approach provides customers with highly reliable, ultra-clean backup generation at a fraction of the cost of traditional backup solutions. We seek those who share our commitment to customer service, innovation, and ingenuity. So, we are looking for a great

Customer Service Rep to join our team!

Generator Supercenter is the company for all your generator needs. We provide high-quality models, have factory-certified technicians for repairs and maintenance, and offer turnkey installations. We are the number #1 Generac dealer in North America. Our employees have extensive training to provide a professional experience every step of the way. Our mission is to joyfully provide comfort and peace of mind for our customers. To be an outstanding partner to our suppliers. To change the lives of our team members by giving direction, respect, and the opportunity for financial growth. To think and act in alignment with our Creator.

Essential Duties and Responsibilities:
  • Answer and assist incoming customer calls, scheduling job tickets and processing payments in a professional and friendly manner
  • Maintain customer accounts, make collection calls, assist in service billing, process payments and update customer records
  • Assist with administrative tasks such as data entry, filing, and document preparation
  • Provide minor technical support for customers w/generators & monitor service and system set-ups
  • Provide general support to customers, co-workers and management
Qualifications:
  • Proven experience as a Customer Service Rep, Receptionist, or Administrative assistant (2+ yrs min)
  • Familiarity with phone etiquette and customer service principles
  • Strong organizational skills with the ability to multitask and prioritize tasks effectively
  • Excellent communication skills, both verbal and written
  • Proficient in typing and computer skills, including knowledge of Microsoft Word & Excel, & Google sheets
  • Ability to maintain confidentiality and handle sensitive information with discretion
  • Must be dependable & punctual

Compensation: $15.00 per hour

Join The Generator Supercenter Family – Here it's not just some catchy phrase; it's a lifestyle. We're looking for amazing people who believe in helping others, through the sales, installation, and maintenance of whole home generators that empower our customers with peace of mind, security, and freedom.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Generator Supercenter Corporate.

Apply