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Csr Administrative Jobs (NOW HIRING)

Spectrum Insurance

Customer Service Representative

La Jolla, CA · On-site

$16.75 - $22.75/hr

Customer Service Representative/Administrative Assistant Company: Spectrum Commercial Insurance Brokers Location: San Diego, CA We are seeking a highly motivated and organized individual to join our ...

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How much do csr administrative jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for csr administrative in the United States is $20.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.36 per hour, depending on experience, location, and employer.

What are the main challenges a CSR Administrative professional might face in balancing customer service and administrative tasks?

CSR Administrative professionals often juggle a variety of responsibilities, including responding to customer inquiries, processing orders, and maintaining accurate records. One common challenge is managing time effectively to ensure both customer needs and administrative duties are addressed promptly. Prioritizing urgent customer issues while keeping up with routine paperwork requires strong organizational skills and attention to detail. Collaborating closely with sales, logistics, and management teams is essential for resolving issues efficiently and maintaining smooth operations.

What is the difference between Csr Administrative vs Customer Service Representative?

AspectCsr AdministrativeCustomer Service Representative
Primary RoleHandles administrative tasks, manages customer records, and supports customer service teamsInteracts directly with customers to address inquiries, resolve issues, and provide product or service information
Required SkillsAdministrative skills, data entry, organization, basic customer serviceCommunication, problem-solving, interpersonal skills
Work EnvironmentOffice setting, often behind the scenesFrontline, customer-facing environment
Common CertificationsAdministrative assistant certifications, CRM software trainingCustomer service certifications, communication courses

While both roles support customer interactions, Csr Administrative focuses on administrative support and data management, whereas Customer Service Representatives engage directly with customers to resolve issues and provide assistance. The roles often overlap in customer communication but differ in daily responsibilities and skill emphasis.

What are CSR Administrative roles?

CSR Administrative roles, also known as Customer Service Representative Administrative positions, involve providing support to customers and assisting with various administrative tasks within an organization. These professionals handle customer inquiries, process documentation, manage records, and often coordinate between departments to ensure smooth operations. Their responsibilities may also include data entry, scheduling, and maintaining communication channels with both customers and internal teams. The goal is to deliver excellent customer service while ensuring that administrative processes are efficient and organized.

Is a CSR a receptionist?

A Customer Service Representative (CSR) is a role focused on assisting customers, handling inquiries, and resolving issues, often via phone, email, or chat. While some CSRs may perform front-desk duties, such as greeting visitors or answering phones, their primary responsibilities are customer support and communication, which differ from the typical administrative or reception duties of a receptionist.

Is CSR a stressful job in BPO?

A CSR (Customer Service Representative) in a BPO environment can experience stress due to high call volumes, strict performance targets, and handling difficult customer interactions. However, stress levels vary based on individual resilience, training, and workplace support, and many companies provide stress management resources and regular breaks to help manage workload.

What does CSR mean in a job position?

In a job position, CSR stands for Customer Service Representative, a role focused on assisting customers, resolving issues, and providing information about products or services. The role often requires strong communication skills, patience, and familiarity with customer management tools or CRM software.

Is CSR a call center?

A CSR (Customer Service Representative) role can be part of a call center environment, where employees handle customer inquiries via phone, email, or chat. However, CSR positions can also be found in other settings such as retail, healthcare, or corporate offices, and may involve in-person or administrative tasks. The specific job responsibilities depend on the company and industry.

What are the key skills and qualifications needed to thrive as a CSR Administrative, and why are they important?

To thrive as a CSR Administrative, you need strong organizational skills, attention to detail, and experience with customer service procedures, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, office productivity tools, and data entry systems is typically required. Excellent communication, problem-solving abilities, and a positive attitude help you effectively address customer inquiries and collaborate with team members. These skills are crucial for efficiently managing administrative tasks, ensuring customer satisfaction, and maintaining smooth office operations.
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Csr Administrative jobs near you
Infographic showing various Csr Administrative job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $43,075 per year, or $20.7 per hour.
Customer Service Representative (CSR) / Administrative Assistant

Customer Service Representative (CSR) / Administrative Assistant

NorthPort Heating and Air Conditioning

Jacksonville, FL • On-site

$15/hr

Full-time

Retirement, PTO

Posted 5 days ago

Job description

NorthPort Heating and Air Conditioning of Jacksonville, FL is seeking to hire a full-time Office Admin / Customer Service Representative (CSR) with integrity and a great attitude to help keep our business flowing. Do you enjoy organizing so much that you wish everyone would let you organize their life for them? Would you like an exciting career with a local HVAC company that dominates the market in an essential industry? If so, please read on!

This Customer Service Representative (CSR) / Administrative Assistant position earns a competitive wage of $15+/hour, depending on experience, plus overtime opportunities. You would also be eligible for great benefits including commission opportunities, 401(k), paid holidays, paid vacations, sick time, and advancement opportunities! If this sounds like the right opportunity for you, apply today!


ABOUT NORTHPORT HEATING AND AIR CONDITIONING

NorthPort Heating and Air Conditioning is a family-owned heating and air conditioning service provider located in Jacksonville, Florida. We have made our company successful by building long-term relationships with our customers and offering them continued support even after the completion of our services. Our company's philosophy is simple: Treat every customer with respect as if they were our only customer.

Here at NorthPort, we understand that in order to maintain great relationships with our clients, we also have to maintain great relationships with our employees. In addition to competitive pay and benefits, we offer a positive work culture and opportunities for career development. This is why our employees love working with us!


A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE (CSR) / ADMINISTRATIVE ASSISTANT

As a Customer Service Representative (CSR) / Administrative Assistant, you are the detail person! We cannot provide our clients with the very best in HVAC services without you being attentive to details and keeping our office running smoothly. And, your friendly customer service makes our clients happy to do business with us. You are a people person who is also good at establishing procedures and processes to keep everything flowing and organized.

You perform a variety of day-to-day administrative tasks such as answering phones, scheduling with customers, dispatching technicians, entering work orders in our database, preparing billing, and handling collections. But, really, it's not what you do, but how you do it. You are proactive--seeing what needs to be done and doing it. Under your watch, the office is clean and organized. You enjoy your job, as you stay busy and enjoy keeping everything in order!

The main service area is in Jacksonville, but we also cover jobs in St. Augustine and Fernandina Beach.


QUALIFICATIONS FOR A CUSTOMER SERVICE REPRESENTATIVE (CSR) / ADMINISTRATIVE ASSISTANT

  • Office or customer service experience
  • Data entry skills
  • Proficiency in Microsoft Word, Excel, and Google Docs

Two years of customer service and office experience are preferred but multiple factors will be taken into consideration. Do you have a strong work ethic? Are you team-oriented but also able to work well independently? Do you have excellent verbal and written communication skills? Are you dependable, responsible, and reliable? Do you thrive in a fast-paced work environment? Can you maintain a professional image and demeanor at all times? Are you organized and able to effectively prioritize multiple tasks? If so, then you might just be perfect for this Customer Service Representative (CSR) / Administrative Assistant position!


READY TO JOIN OUR HVAC OFFICE TEAM?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this HVAC office job, complete our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 32207