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Customer Service Rep / Administrative Assistant The target is to ensure excellent service standards and maintain high customer satisfaction. Responsibilities * Receive and process customer orders

Customer Service Representative

Oak Creek, WI ยท On-site

$15.25 - $20.75/hr

... Administrative support activities, as needed, including issuing product returns and credits and ... Customer Service Representative role. Please visit our websites for additional information ...

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Csr Administrative information

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$11

$20

$30

How much do csr administrative jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for csr administrative in the United States is $20.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.36 per hour, depending on experience, location, and employer.

What are the main challenges a CSR Administrative professional might face in balancing customer service and administrative tasks?

CSR Administrative professionals often juggle a variety of responsibilities, including responding to customer inquiries, processing orders, and maintaining accurate records. One common challenge is managing time effectively to ensure both customer needs and administrative duties are addressed promptly. Prioritizing urgent customer issues while keeping up with routine paperwork requires strong organizational skills and attention to detail. Collaborating closely with sales, logistics, and management teams is essential for resolving issues efficiently and maintaining smooth operations.

What is the difference between Csr Administrative vs Customer Service Representative?

AspectCsr AdministrativeCustomer Service Representative
Primary RoleHandles administrative tasks, manages customer records, and supports customer service teamsInteracts directly with customers to address inquiries, resolve issues, and provide product or service information
Required SkillsAdministrative skills, data entry, organization, basic customer serviceCommunication, problem-solving, interpersonal skills
Work EnvironmentOffice setting, often behind the scenesFrontline, customer-facing environment
Common CertificationsAdministrative assistant certifications, CRM software trainingCustomer service certifications, communication courses

While both roles support customer interactions, Csr Administrative focuses on administrative support and data management, whereas Customer Service Representatives engage directly with customers to resolve issues and provide assistance. The roles often overlap in customer communication but differ in daily responsibilities and skill emphasis.

What are CSR Administrative roles?

CSR Administrative roles, also known as Customer Service Representative Administrative positions, involve providing support to customers and assisting with various administrative tasks within an organization. These professionals handle customer inquiries, process documentation, manage records, and often coordinate between departments to ensure smooth operations. Their responsibilities may also include data entry, scheduling, and maintaining communication channels with both customers and internal teams. The goal is to deliver excellent customer service while ensuring that administrative processes are efficient and organized.

Is a CSR a receptionist?

A Customer Service Representative (CSR) is a role focused on assisting customers, handling inquiries, and resolving issues, often via phone, email, or chat. While some CSRs may perform front-desk duties, such as greeting visitors or answering phones, their primary responsibilities are customer support and communication, which differ from the typical administrative or reception duties of a receptionist.

Is CSR a stressful job in BPO?

A CSR (Customer Service Representative) in a BPO environment can experience stress due to high call volumes, strict performance targets, and handling difficult customer interactions. However, stress levels vary based on individual resilience, training, and workplace support, and many companies provide stress management resources and regular breaks to help manage workload.

What does CSR mean in a job position?

In a job position, CSR stands for Customer Service Representative, a role focused on assisting customers, resolving issues, and providing information about products or services. The role often requires strong communication skills, patience, and familiarity with customer management tools or CRM software.

Is CSR a call center?

A CSR (Customer Service Representative) role can be part of a call center environment, where employees handle customer inquiries via phone, email, or chat. However, CSR positions can also be found in other settings such as retail, healthcare, or corporate offices, and may involve in-person or administrative tasks. The specific job responsibilities depend on the company and industry.

What are the key skills and qualifications needed to thrive as a CSR Administrative, and why are they important?

To thrive as a CSR Administrative, you need strong organizational skills, attention to detail, and experience with customer service procedures, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, office productivity tools, and data entry systems is typically required. Excellent communication, problem-solving abilities, and a positive attitude help you effectively address customer inquiries and collaborate with team members. These skills are crucial for efficiently managing administrative tasks, ensuring customer satisfaction, and maintaining smooth office operations.
More about Csr Administrative jobs
What states have the most Csr Administrative jobs? States with the most job openings for Csr Administrative jobs include:
Infographic showing various Csr Administrative job openings in the United States as of June 2026, with employment types broken down into 4% As Needed, 14% Full Time, 69% Part Time, 3% Temporary, and 10% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,075 per year, or $20.7 per hour.
Customer Service Rep/Administrative

Customer Service Rep/Administrative

5TH HQ LLC

Fort Lauderdale, FL โ€ข On-site

Full-time

Posted 16 days ago


Job description


Job details
Salary
$17 - $19 an hour
Job Type
Full-time

Full Job Description

We are seeking a versatile and dedicated Customer Service Rep/Administrative Assistant for our of our clients in Pompano Beach. The ideal candidate will be adaptable, capable of managing multiple roles, and comfortable handling a variety of tasks as required.

Key Responsibilities:

  • Respond to Amazon customer service messages promptly and professionally.
  • Process customer refunds efficiently.
  • Learn and manage the process of customer returns.
  • Run daily reports and follow up on any action items.
  • Review invoices and potentially learn to process deposits.
  • Assist with various tasks as needed, demonstrating flexibility and a willingness to adapt to new challenges.
  • Perform general office duties, such as managing phone calls, emails, and correspondence.
  • Organize and schedule appointments, meetings, and conferences.
  • Maintain and update office records, databases, and filing systems.
  • Prepare reports, presentations, and documents as needed.

Skills/Qualifications:

  • High school diploma or equivalent; further education or certifications in administration or customer service is a plus.
  • Previous experience in a customer service or administrative role is preferred.
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
  • Strong communication skills, both written and verbal.
  • Bilingual English/Spanish is a plus.
  • Excellent organizational skills and attention to detail.
  • Ability to multitask and manage time effectively.
  • Positive attitude and a proactive approach to problem-solving.
  • Willingness to learn new skills and take on different tasks as required.



5th HQ logo

About 5th HQ

Sourced by ZipRecruiter

We are a boutique Staffing & Recruiting agency that provides a full range of employment solutions that include full-time, temporary, and part-time employment in a wide range of positions, including Professional, Light Industrial, and Office Services.

Industry

Recruiting and staffing services

Headquarters location

Plantation, FL, US