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Job Summary We are seeking a highly organized and customer-focused Customer Service Representative / Administrative Assistant to join our team. You will be the first point of contact for our ...

CSR/ Administrative Assistant

Jacksonville, FL

$16.75 - $22.50/hr

Customer Service: Greet and assist clients, answer inquiries, and provide exceptional customer ... Proven experience as an Administrative Assistant or in a related role. * Proficiency in office ...

Jr. Customer Service Rep

Irvine, CA · On-site

$22 - $24/hr

Sales & CSR Administrative Support * Support Sales and Customer Service teams with customer ... follow-up activities. * Assist with Return Merchandise Authorization (RMA) creation, distribution ...

At least 6 years of experience as an CSR/Administrative Assistant * At least 4 years of experience in the construction industry * Service Titan experience preferred * Valid driver's license and a ...

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Csr Administrative information

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How much do csr administrative jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for csr administrative in the United States is $20.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.36 per hour, depending on experience, location, and employer.

What are the main challenges a CSR Administrative professional might face in balancing customer service and administrative tasks?

CSR Administrative professionals often juggle a variety of responsibilities, including responding to customer inquiries, processing orders, and maintaining accurate records. One common challenge is managing time effectively to ensure both customer needs and administrative duties are addressed promptly. Prioritizing urgent customer issues while keeping up with routine paperwork requires strong organizational skills and attention to detail. Collaborating closely with sales, logistics, and management teams is essential for resolving issues efficiently and maintaining smooth operations.

What is the difference between Csr Administrative vs Customer Service Representative?

AspectCsr AdministrativeCustomer Service Representative
Primary RoleHandles administrative tasks, manages customer records, and supports customer service teamsInteracts directly with customers to address inquiries, resolve issues, and provide product or service information
Required SkillsAdministrative skills, data entry, organization, basic customer serviceCommunication, problem-solving, interpersonal skills
Work EnvironmentOffice setting, often behind the scenesFrontline, customer-facing environment
Common CertificationsAdministrative assistant certifications, CRM software trainingCustomer service certifications, communication courses

While both roles support customer interactions, Csr Administrative focuses on administrative support and data management, whereas Customer Service Representatives engage directly with customers to resolve issues and provide assistance. The roles often overlap in customer communication but differ in daily responsibilities and skill emphasis.

What does CSR stand for in jobs?

In jobs, CSR stands for Customer Service Representative, a role focused on assisting customers, resolving issues, and providing information about products or services. This position often requires strong communication skills and familiarity with customer management tools.

What are CSR Administrative roles?

CSR Administrative roles, also known as Customer Service Representative Administrative positions, involve providing support to customers and assisting with various administrative tasks within an organization. These professionals handle customer inquiries, process documentation, manage records, and often coordinate between departments to ensure smooth operations. Their responsibilities may also include data entry, scheduling, and maintaining communication channels with both customers and internal teams. The goal is to deliver excellent customer service while ensuring that administrative processes are efficient and organized.

Is a CSR a receptionist?

A Customer Service Representative (CSR) is a role focused on assisting customers, handling inquiries, and resolving issues, often via phone, email, or chat. While some CSRs may perform front-desk tasks, a receptionist primarily manages front-office operations and greeting visitors; these are distinct roles with different responsibilities.

What is a CSR administrative assistant?

A CSR administrative assistant supports customer service representatives by handling administrative tasks such as managing schedules, processing paperwork, and maintaining records. They often use office software like Microsoft Office and require strong organizational and communication skills to assist in customer service operations.

Is CSR a good entry level position?

Customer Service Representative (CSR) positions are often considered good entry-level roles because they typically require minimal prior experience and focus on communication and problem-solving skills. These roles can provide valuable customer interaction experience and may lead to advancement within a company.

What are the key skills and qualifications needed to thrive as a CSR Administrative, and why are they important?

To thrive as a CSR Administrative, you need strong organizational skills, attention to detail, and experience with customer service procedures, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, office productivity tools, and data entry systems is typically required. Excellent communication, problem-solving abilities, and a positive attitude help you effectively address customer inquiries and collaborate with team members. These skills are crucial for efficiently managing administrative tasks, ensuring customer satisfaction, and maintaining smooth office operations.
More about Csr Administrative jobs
What states have the most Csr Administrative jobs? States with the most job openings for Csr Administrative jobs include:
Infographic showing various Csr Administrative job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 15% Full Time, 72% Part Time, and 11% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,075 per year, or $20.7 per hour.
Title Service Representative (Administrative/Customer Service)

Title Service Representative (Administrative/Customer Service)

PDP Group An Amynta Company

Hunt Valley, MD • On-site

$17.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

We’re thrilled that you are interested in joining PDP Group, an Amynta Group company. We are currently hiring for the position of Title Service Representative (Administrative/Customer Service) at our Hunt Valley, MD location. The compensation for this position is $17.75 per hour, with possible opportunities for overtime.


The Company offers a comprehensive and competitive benefits package, including medical, dental, and vision insurance, 401(k) participation, paid time off, and holiday pay. Full time position with several available shifts. Apply now! Position Posted 6/3/2026.


The Title Service Representative (Administrative/Customer Service) is responsible for conducting effective follow-up for motor vehicle titles. This includes communication with customers, clients, motor vehicle dealers, and motor vehicle agency personnel.


Repossessions: Processes customer service requests and repossession requests. Responsible for handling calls from DMV's, dealers, and auctions.


CRM: Processes requests received through the client portal, as well as email requests. Responsible for handling incoming calls from customers, DMVs, or the agents of the client.


ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

  • Processes repossession applications and affidavits and ships applications to the DMV or Tag Agent to obtain a repossession title.
  • Send customers and dealers Release of Liens, copy of titles and contracts via Fed Ex, fax or e-mail.
  • Reassigns title to new dealer and adds to dealer shipment.
  • Process reporting for client needs.
  • Handle complex and escalated account issues.


BASIC AND PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE)

  • HS Diploma or General Education Degree. (GED).
  • 2-4 years' experience. (administrative)
  • DMV or car dealership or title experience a plus.


MINIMUM JOB SKILLS, ABILITIES AND QUALIFICATIONS

  • Strong attention to detail, is dependable and follows through.
  • Experience with Microsoft Excel and Microsoft Word.
  • Strong work ethic.
  • Data Entry and/or Clerical experience.
  • Strong interpersonal skills and ability to work well with people throughout the organization.
  • Willingness to maintain a professional appearance and provide a positive company image.
  • Ability to meet expected production guidelines.

Company Description

The Amynta Group is the parent company of PDP Group. Located in Hunt Valley MD (The PDP Group). We are a Title Service company, and we service automobile title for our clients (financial institutions that assist with financing automobiles for retail sales).