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Csr Administrative Jobs (NOW HIRING)

GRAFF

Customer Service Representative

Oak Creek, WI · On-site

$15.25 - $20.75/hr

... Administrative support activities, as needed, including issuing product returns and credits and ... Customer Service Representative role. Please visit our websites for additional information ...

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Islandia, NY · On-site

$20 - $25/hr

Customer Service Representative (CSR) Affordable Cesspool Sewer & Drain | Long Island, NY We Rush ... Customer service, dispatching, scheduling, call center, or administrative experience Why Join Us?

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Customer Service Rep

Albuquerque, NM · On-site

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Handle customer concerns professionally and escalate issues when necessary * Assist with general office and administrative duties as assigned Customer Service Rep candidates must meet the following ...

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How much do csr administrative jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for csr administrative in the United States is $20.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.36 per hour, depending on experience, location, and employer.

What are the main challenges a CSR Administrative professional might face in balancing customer service and administrative tasks?

CSR Administrative professionals often juggle a variety of responsibilities, including responding to customer inquiries, processing orders, and maintaining accurate records. One common challenge is managing time effectively to ensure both customer needs and administrative duties are addressed promptly. Prioritizing urgent customer issues while keeping up with routine paperwork requires strong organizational skills and attention to detail. Collaborating closely with sales, logistics, and management teams is essential for resolving issues efficiently and maintaining smooth operations.

What is the difference between Csr Administrative vs Customer Service Representative?

AspectCsr AdministrativeCustomer Service Representative
Primary RoleHandles administrative tasks, manages customer records, and supports customer service teamsInteracts directly with customers to address inquiries, resolve issues, and provide product or service information
Required SkillsAdministrative skills, data entry, organization, basic customer serviceCommunication, problem-solving, interpersonal skills
Work EnvironmentOffice setting, often behind the scenesFrontline, customer-facing environment
Common CertificationsAdministrative assistant certifications, CRM software trainingCustomer service certifications, communication courses

While both roles support customer interactions, Csr Administrative focuses on administrative support and data management, whereas Customer Service Representatives engage directly with customers to resolve issues and provide assistance. The roles often overlap in customer communication but differ in daily responsibilities and skill emphasis.

What are CSR Administrative roles?

CSR Administrative roles, also known as Customer Service Representative Administrative positions, involve providing support to customers and assisting with various administrative tasks within an organization. These professionals handle customer inquiries, process documentation, manage records, and often coordinate between departments to ensure smooth operations. Their responsibilities may also include data entry, scheduling, and maintaining communication channels with both customers and internal teams. The goal is to deliver excellent customer service while ensuring that administrative processes are efficient and organized.

What are the key skills and qualifications needed to thrive as a CSR Administrative, and why are they important?

To thrive as a CSR Administrative, you need strong organizational skills, attention to detail, and experience with customer service procedures, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, office productivity tools, and data entry systems is typically required. Excellent communication, problem-solving abilities, and a positive attitude help you effectively address customer inquiries and collaborate with team members. These skills are crucial for efficiently managing administrative tasks, ensuring customer satisfaction, and maintaining smooth office operations.
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What states have the most Csr Administrative jobs? States with the most job openings for Csr Administrative jobs include:
What job categories do people searching Csr Administrative jobs look for? The top searched job categories for Csr Administrative jobs are:
Csr Administrative jobs near you
Infographic showing various Csr Administrative job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 15% Full Time, 72% Part Time, and 11% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,075 per year, or $20.7 per hour.

Customer Service Representative

GRAFF

Oak Creek, WI • On-site

$15.25 - $20.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

GRAFF, a division of Meridian International Group, is an Oak Creek, Wisconsin area-based global manufacturer and distributor of high-end, luxury kitchen and bath faucets, fixtures, and accessory products.

We are currently seeking a talented Customer Service Representative to join our growing team and provide a high level of professional customer service.

The successful candidate will have a minimum of 3 years of professional customer service experience in a manufacturing or distribution operation. This position entails order entry in our ERP system as well as answering incoming calls for customer inquiries, from order status, product information to order placement. The Customer Service Representative will be adept at multi-tasking in a fast-paced environment with exceptional communication skills. This is an on-site position.


Key Duties and Job Responsibilities:

  • Provide superior customer service to both internal and external customers via phone and email.
  • Answer high phone call volume to respond to customer requests and provide resolution to customer concerns.
  • Prepare, review, process and accurately enter a high volume of sales orders.
  • Support field sales staff including Regional Managers and Manufacturer’s Sales Reps.
  • Administrative support activities, as needed, including issuing product returns and credits and special projects.
  • Provide applicable basic technical support regarding product and application questions.
  • Performs other related duties as assigned.


Knowledge, Skills, and Abilities:

  • A strong customer focus and approach with outstanding customer service skills.
  • The ability to multi-task and time management skills in a fast-paced environment.
  • Detail orientation and accuracy in the administration of customer accounts and data.
  • Proficient technology and computer skills including Microsoft Office, particularly Excel and Outlook, and CRM or ERP software systems for order entry.
  • Interpersonal skills to relate to customers and address their concerns diplomatically.
  • Exceptional follow-up and organizational practices to best serve customers’ needs.


Education and Work Experienced Desired:

  • Bachelor’s degree or equivalent related combination of professional experience and education/training desired.
  • Three years of professional customer service experience in a manufacturing or distribution setting is required


GRAFF offers a comprehensive employee benefits package available including medical, dental, and vision insurance, both company paid and voluntary supplemental life insurance, short and long-term disability insurance, PTO (Paid Time Off), and a 401k plan with a company match.

If this opportunity sounds like a career fit for you, we would love to hear from you. Please send your resume and starting salary requirements for immediate consideration for the Customer Service Representative role.

Please visit our websites for additional information regarding our growing organization and team: www.graff-designs.com and www.meridiangrp.com.

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