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Csr Administrative Jobs (NOW HIRING)

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

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How much do csr administrative jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for csr administrative in the United States is $20.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.36 per hour, depending on experience, location, and employer.

What are the main challenges a CSR Administrative might face in balancing customer service and administrative tasks?

CSR Administrative professionals often juggle a variety of responsibilities, including responding to customer inquiries, processing orders, and maintaining accurate records. One common challenge is managing time effectively to ensure both customer needs and administrative duties are addressed promptly. Prioritizing urgent customer issues while keeping up with routine paperwork requires strong organizational skills and attention to detail. Collaborating closely with sales, logistics, and management teams is essential for resolving issues efficiently and maintaining smooth operations.

What is the difference between Csr Administrative vs Customer Service Representative?

AspectCsr AdministrativeCustomer Service Representative
Primary RoleHandles administrative tasks, manages customer records, and supports customer service teamsInteracts directly with customers to address inquiries, resolve issues, and provide product or service information
Required SkillsAdministrative skills, data entry, organization, basic customer serviceCommunication, problem-solving, interpersonal skills
Work EnvironmentOffice setting, often behind the scenesFrontline, customer-facing environment
Common CertificationsAdministrative assistant certifications, CRM software trainingCustomer service certifications, communication courses

While both roles support customer interactions, Csr Administrative focuses on administrative support and data management, whereas Customer Service Representatives engage directly with customers to resolve issues and provide assistance. The roles often overlap in customer communication but differ in daily responsibilities and skill emphasis.

What is a CSR Administrative?

CSR Administrative roles, also known as Customer Service Representative Administrative positions, involve providing support to customers and assisting with various administrative tasks within an organization. These professionals handle customer inquiries, process documentation, manage records, and often coordinate between departments to ensure smooth operations. Their responsibilities may also include data entry, scheduling, and maintaining communication channels with both customers and internal teams. The goal is to deliver excellent customer service while ensuring that administrative processes are efficient and organized.

What are the key skills and qualifications needed to thrive as a CSR Administrative?

To thrive as a CSR Administrative, you need strong organizational skills, attention to detail, and experience with customer service procedures, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, office productivity tools, and data entry systems is typically required. Excellent communication, problem-solving abilities, and a positive attitude help you effectively address customer inquiries and collaborate with team members. These skills are crucial for efficiently managing administrative tasks, ensuring customer satisfaction, and maintaining smooth office operations.
More about Csr Administrative jobs
What states have the most Csr Administrative jobs? States with the most job openings for Csr Administrative jobs include:
What job categories do people searching Csr Administrative jobs look for? The top searched job categories for Csr Administrative jobs are:
Csr Administrative jobs near you
Infographic showing various Csr Administrative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $43,075 per year, or $20.7 per hour.

Customer Service Representative - State Farm Agent Team Member

Rick Sanchez - State Farm Agent

Miami, FL • On-site

$16 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Job description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Dental insurance
  • Vision insurance

Job Title: Customer Service Representative (Administrative Support)
Position Overview:
We are seeking a detail-oriented and organized Customer Service Representative to join our growing insurance team. This role is focused on customer support and administrative work rather than sales, making it ideal for someone who enjoys helping customers, staying organized, and working behind the scenes to ensure a smooth customer experience.
In this position, you will work closely with a small team supporting existing customers by assisting with documentation, answering questions, and helping process coverage updates. You will play an important role in keeping customer records accurate and ensuring all required forms and signatures are completed.
After approximately six months, team members in this role may transition into our Administrative Support Team (AST), which provides administrative assistance across multiple office locations.
Responsibilities:
  • Contact existing customers to obtain returned e-signature documents
  • Assist customers with questions related to policy documents and required forms
  • Explain coverage differences such as uninsured motorist coverage in a clear and helpful way
  • Process certain policy updates and documentation requests
  • Track outstanding documents and follow up with customers as needed
  • Maintain organized records and ensure documentation is completed accurately
  • Work collaboratively with a small support team to assist multiple offices
Requirements:
  • Bilingual (English & Spanish) required
  • Strong organizational and time-management skills
  • Detail-oriented with a high level of accuracy
  • Comfortable speaking with customers and explaining information clearly
  • Tech-savvy and comfortable using digital systems and e-signature platforms
  • Must obtain a Florida 4-40 Customer Representative license (required for non-sales insurance support roles)
What We’re Looking For:
  • Someone who enjoys helping customers and supporting a team
  • A reliable and organized professional who can manage multiple tasks
  • Strong communicator who is comfortable speaking with customers by phone and email
  • Someone who takes pride in accuracy, organization, and follow-through
This role is a great opportunity for someone looking to build a long-term career in the insurance industry while developing administrative and customer service expertise within a supportive team environment.