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Csc Supervisor Jobs (NOW HIRING)

CSC Management

Maintenance Supervisor

Georgetown, TX · On-site

$26 - $30/hr

CSC Management is looking for a Maintenance Supervisor in Georgetown, TX to join our growing team! Who We Are: CSC Management is a privately owned, multi-family property management firm headquartered ...

CSC Management

Maintenance Supervisor

San Antonio, TX · On-site

$27 - $30/hr

CSC Management is looking for a Maintenance Supervisor in San Antonio, TX to join our growing team! Who We Are: CSC Management is a privately owned, multi-family property management firm ...

CSC Management

Maintenance Supervisor

San Antonio, TX · On-site

$27 - $30/hr

CSC Management is looking for a Maintenance Supervisor in San Antonio, TX to join our growing team! Who We Are: CSC Management is a privately owned, multi-family property management firm ...

CSC Management

Maintenance Supervisor

Austin, TX · On-site

$25 - $30/hr

CSC Management is looking for a Maintenance Supervisor in Austin, TX to join our growing team! Who We Are: CSC Management is a privately owned, multi-family property management firm headquartered in ...

CSC Management

Maintenance Supervisor

Georgetown, TX · On-site

$26 - $30/hr

CSC Management is looking for a Maintenance Supervisor in Georgetown, TX to join our growing team! Who We Are: CSC Management is a privately owned, multi-family property management firm headquartered ...

Suburban Propane

CSC Manager

Auburn, NY · On-site

Reporting directly to the (Region) General Manager, you will be primarily responsible for planning and supervising the day-to-day operations of the CSC. Responsibilities * Manage all aspects of the ...

CSC Management

Maintenance Supervisor

Austin, TX · On-site

$25 - $30/hr

CSC Management is looking for a Maintenance Supervisor in Austin, TX to join our growing team! Who We Are: CSC Management is a privately owned, multi-family property management firm headquartered in ...

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Csc Supervisor information

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How much do csc supervisor jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for csc supervisor in the United States is $30.65, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $36.54 per hour, depending on experience, location, and employer.

What are CSC Supervisors?

CSC Supervisors, or Customer Service Center Supervisors, are professionals responsible for overseeing the daily operations of a customer service center or call center. They manage teams of customer service representatives, ensuring that service standards are met, customer inquiries are resolved efficiently, and staff are properly trained. CSC Supervisors also handle escalated customer issues, monitor performance metrics, and implement process improvements to enhance service quality. Their role is crucial in maintaining high levels of customer satisfaction and efficient workflow within the center.

What are some common challenges a CSC Supervisor faces in managing a customer service center, and how can they be addressed?

CSC Supervisors often face challenges such as balancing team workload, handling high call volumes, and ensuring consistent service quality. They must also navigate diverse customer issues while keeping staff motivated and engaged. To address these challenges, effective communication, regular training, and implementing clear performance metrics are key. Collaborating closely with team members and providing constructive feedback helps maintain morale and performance, while adopting new technologies can streamline workflow and improve efficiency.

What are the key skills and qualifications needed to thrive as a CSC Supervisor, and why are they important?

To thrive as a CSC Supervisor, you need strong leadership abilities, experience in customer service, and a background in management or a related field. Familiarity with call center software, CRM platforms, and workforce management systems is typically required, along with any relevant supervisory certifications. Excellent communication, problem-solving, and conflict resolution skills help you effectively lead teams and address customer issues. These skills are crucial to ensure efficient operations, high team morale, and exceptional service delivery.

What is the difference between Csc Supervisor vs Customer Service Manager?

AspectCsc SupervisorCustomer Service Manager
Required CredentialsHigh school diploma or equivalent; experience in customer service; leadership skillsBachelor's degree often preferred; extensive customer service experience; leadership and management skills
Work EnvironmentCall centers, customer support departmentsCustomer service departments, corporate offices
Employer & Industry UsageRetail, telecommunications, financeRetail, banking, tech companies
Common Search & Comparison IntentUnderstanding supervisory roles in customer serviceManaging customer service teams and strategies

The main difference between a Csc Supervisor and a Customer Service Manager lies in their scope and responsibilities. A Csc Supervisor typically oversees daily call center operations and frontline staff, focusing on immediate customer interactions. In contrast, a Customer Service Manager often handles broader team management, strategy development, and customer satisfaction initiatives. Both roles require strong communication skills, but the Manager position usually demands more extensive experience and higher education.

More about Csc Supervisor jobs
What cities are hiring for Csc Supervisor jobs? Cities with the most Csc Supervisor job openings:
What states have the most Csc Supervisor jobs? States with the most job openings for Csc Supervisor jobs include:
What job categories do people searching Csc Supervisor jobs look for? The top searched job categories for Csc Supervisor jobs are:
Csc Supervisor jobs near you
Internet Sales Manager - Rawhide Harley-Davidson

Internet Sales Manager - Rawhide Harley-Davidson

Rawhide Harley-Davidson

Olathe, KS • On-site

Full-time

Posted 17 days ago

Job description

Job Title: Internet Sales Manager
Department: Internet Sales/CSC
Supervisor: General Sales Manager and/or General Manager
Summary Description
Oversee Internet Fit Specialists who will handle incoming phone calls/internet leads and contact existing customers by phone and email to increase customer appointments and sales opportunities.
Duties and Responsibilities
  • Hiring, training, motivating, counseling and monitoring the performance of Internet Sales/CSC department.
  • Assisting individual Internet Fit Specialists in setting aggressive, yet realistic monthly sales goals.
  • Tracking all customers to ensure prompt response time and monitoring follow up within the CRM eLeads.
  • Ensure that all internet sales reps meet or exceed all activity standards for phone calls and appointments.
  • Holding daily sales meetings and conducting sales training.
  • Handling incoming internet leads and setting appointments.
  • Handle incoming phone call leads and setting appointments.
  • Handle live website chat sessions.
  • Perform other related duties as assigned or requested.

Supervisory Responsibilities
  • Establish departmental work schedule, balancing the workload of all employees.
  • Set policies and procedures for department.
  • Assist General Manager with recruiting, interviewing, hiring, and firing of employees.
  • Recruit, train, motivate, counsel and monitor the performance of all Internet Fit Specialists.
  • Maintain records of all employee performance reviews.
  • Provide training for all department employees.

Qualifications & Job Requirements
  • Call center and telemarketing experience a plus.
  • 2+ years of sales and management experience.
  • Strong appointment setting. objection handling skills and closing skills.
  • CRM experience.
  • Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet.
  • Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus.
  • Have a love of motorcycles.
  • Strong work ethic and willing to give 110% until the job is complete and done right.
  • Professional demeanor and appearance.

Physical Demands
  • Requires the use of both hands.
  • Occasionally required to bend, stoop, crouch, reach, and lift 25lbs of material.
  • Requires standing and/or walking for extended periods of time.

Working Conditions
  • The noise level in the work environment is usually loud.
  • Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
  • Occasionally exposed to exhaust fumes or other airborne particles.

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