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Csc Supervisor Jobs (NOW HIRING)

DESC

CSC On-Call MHP Support Staff

Seattle, WA

$60/hr

CSC Clinical Supervisor About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and ...

CSC Management - EL Paso

Maintenance Supervisor

El Paso, TX · On-site

$20 - $22/hr

CSC Management is looking for a Maintenance Supervisor in El Paso, TX to join our growing team! Who We Are: CSC Management is a privately owned, multi-family property management firm headquartered in ...

Suburban Propane

CSC Manager

Auburn, NY · On-site

$92.90K - $123.85K/yr

Reporting directly to the (Region) General Manager, you will be primarily responsible for planning and supervising the day-to-day operations of the CSC. Responsibilities: * Manage all aspects of the ...

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How much do csc supervisor jobs pay per hour?

As of May 31, 2026, the average hourly pay for csc supervisor in the United States is $30.65, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $36.54 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CSC Supervisor, and why are they important?

To thrive as a CSC Supervisor, you need strong leadership abilities, experience in customer service, and a background in management or a related field. Familiarity with call center software, CRM platforms, and workforce management systems is typically required, along with any relevant supervisory certifications. Excellent communication, problem-solving, and conflict resolution skills help you effectively lead teams and address customer issues. These skills are crucial to ensure efficient operations, high team morale, and exceptional service delivery.

What are some common challenges a CSC Supervisor faces in managing a customer service center, and how can they be addressed?

CSC Supervisors often face challenges such as balancing team workload, handling high call volumes, and ensuring consistent service quality. They must also navigate diverse customer issues while keeping staff motivated and engaged. To address these challenges, effective communication, regular training, and implementing clear performance metrics are key. Collaborating closely with team members and providing constructive feedback helps maintain morale and performance, while adopting new technologies can streamline workflow and improve efficiency.

What are CSC Supervisors?

CSC Supervisors, or Customer Service Center Supervisors, are professionals responsible for overseeing the daily operations of a customer service center or call center. They manage teams of customer service representatives, ensuring that service standards are met, customer inquiries are resolved efficiently, and staff are properly trained. CSC Supervisors also handle escalated customer issues, monitor performance metrics, and implement process improvements to enhance service quality. Their role is crucial in maintaining high levels of customer satisfaction and efficient workflow within the center.

How much should a supervisor get paid per hour?

The hourly pay for a Csc Supervisor typically ranges from $15 to $25, depending on experience, location, and the specific industry. Supervisors often earn higher wages with additional certifications or specialized skills, and their pay may also vary based on shift and company size.

What is the difference between Csc Supervisor vs Customer Service Manager?

AspectCsc SupervisorCustomer Service Manager
Required CredentialsHigh school diploma or equivalent; experience in customer service; leadership skillsBachelor's degree often preferred; extensive customer service experience; leadership and management skills
Work EnvironmentCall centers, customer support departmentsCustomer service departments, corporate offices
Employer & Industry UsageRetail, telecommunications, financeRetail, banking, tech companies
Common Search & Comparison IntentUnderstanding supervisory roles in customer serviceManaging customer service teams and strategies

The main difference between a Csc Supervisor and a Customer Service Manager lies in their scope and responsibilities. A Csc Supervisor typically oversees daily call center operations and frontline staff, focusing on immediate customer interactions. In contrast, a Customer Service Manager often handles broader team management, strategy development, and customer satisfaction initiatives. Both roles require strong communication skills, but the Manager position usually demands more extensive experience and higher education.

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Csc Supervisor jobs near you
Internet Fit Specialist

Internet Fit Specialist

Patriot Harley-Davidson

Fairfax, VA

Other

Posted 22 days ago

Job description

Job Title:          Internet Fit Specialist

Department:     Internet Sales/CSC

Supervisor:       Internet Sales Manager

Summary Description

The Internet Fit Specialist makes every customer interaction an unforgettable experience, whether that's through inbound calls, emails, text and/or chats. The Internet Fit Specialist will also answer customer questions and schedule appointments.  

Duties & Responsibilities

  • Handle incoming phone/internet leads and setting appointments.
  • Handle live website chat sessions.
  • Follow up with internet and incoming phone calls.
  • Greet customers immediately, in a courteous and friendly manner.
  • Handle telephone transactions with an upbeat and friendly tone.
  • Answer all customer questions or make a commitment to get the answer in a timely manner.
  • Perform other related duties as assigned or requested.

Supervisory Responsibilities

  • None 

Qualifications & Job Requirements

  • Excellent listening and communication skills.
  • Strong time management skills.
  • Great problem-solving.
  • Capable of making smart decisions in a fast-paced work environment.
  • Strong work ethic and motivated by results and self-improvement.
  • A performance mindset.
  • Must be able to work effectively with all areas of the dealership to maximize both the buying experience of the customer and the profitability of the dealership.
  • Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet.
  • Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus.
  • Ability to learn customer management relationship software (Eleads).
  • Experience with CRM and/or computerized inventory systems preferred, or the ability to quickly learn.
  • Ability to handle confidential information responsibility required.
  • Ability to work a flexible schedule including evenings and weekends.
  • High school diploma preferred. 

Physical Demands

  • Requires the use of both hands.
  • Occasionally required to bend, stoop, crouch, reach, and lift 25lbs of material.
  • Requires standing and/or walking for extended periods of time. 

Working Conditions

  • The noise level in the work environment is usually loud.
  • Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
  • Occasionally exposed to exhaust fumes or other airborne particles. 

In addition to the outlined essential job functions, the employee is required to complete all additional tasks assigned by his/her supervisor, as the supervisor sees fit for the position. Failure to comply will result in immediate discipline at the discretion of dealership management.

I have read and understand the duties, responsibilities and qualifications of this position and acknowledge that I can perform the essential functions of the job with or without an accommodation.

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