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Csc Supervisor Jobs in California (NOW HIRING)

AEG

Security Supervisor

Torrance, CA · On-site

$18.57 - $22/hr

The CSC Event Security Supervisor is a frontline leader responsible for overseeing and directing event security staff to ensure the safety and security of guests, employees, and property during large ...

AEG

Event Manager, CSC San Diego

San Diego, CA · On-site

$72K - $75K/yr

Managing Director Supervises Others: Yes FLSA Status: Exempt COMMITMENT : Full-time LOCATION ... CSC has also provided services for the world's most prestigious special events, including ...

AEG

Event Manager, UCLA Athletics

Pasadena, CA · On-site

$75K - $80K/yr

SUPERVISORY RESPONSIBILITIES Directly supervises CSC's event day leadership, and front-line staff at events or as a project lead in conjunction with ongoing stated objectives or event needs. Carries ...

Summit LLC

Operations Supervisor

San Carlos, CA

Provides overall CSC operational leadership by directing student transportation services, driver ... Supervisory experience preferred; specifically experience supervising/training a driver workforce

Summit LLC

Operations Supervisor

San Bernardino, CA · On-site

Provides overall CSC operational leadership by directing student transportation services, driver ... Supervisory experience preferred; specifically experience supervising/training a driver workforce

Summit LLC

General Manager II

Santa Ana, CA · On-site

$100K - $120K/yr

Directs, coaches and develops CSC staff including Operations Supervisor, Dispatcher, Router, Office Administrator, Driver Maintenance, Charter Coordinator and Safety Supervisor to obtain the required ...

Socket.dev

General Manager II

Perris, CA · On-site

$100 - $120/hr

Directs, coaches and develops CSC staff including Operations Supervisor, Dispatcher, Router, Office Administrator, Driver Maintenance, Charter Coordinator and Safety Supervisor to obtain the required ...

National Express Corp

General Manager II

Perris, CA · On-site

Directs, coaches and develops CSC staff including Operations Supervisor, Dispatcher, Router, Office Administrator, Driver Maintenance, Charter Coordinator and Safety Supervisor to obtain the required ...

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All JobsCsc Supervisor JobsCsc Supervisor Jobs in California

Csc Supervisor information

See California salary details

$11

$30

$54

How much do csc supervisor jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for csc supervisor in California is $30.25, according to ZipRecruiter salary data. Most workers in this role earn between $21.35 and $36.06 per hour, depending on experience, location, and employer.

What is a CSC supervisor?

CSC Supervisors, or Customer Service Center Supervisors, are professionals responsible for overseeing the daily operations of a customer service center or call center. They manage teams of customer service representatives, ensuring that service standards are met, customer inquiries are resolved efficiently, and staff are properly trained. CSC Supervisors also handle escalated customer issues, monitor performance metrics, and implement process improvements to enhance service quality. Their role is crucial in maintaining high levels of customer satisfaction and efficient workflow within the center.

What skills and qualifications are needed to be a CSC supervisor?

To thrive as a CSC Supervisor, you need strong leadership abilities, experience in customer service, and a background in management or a related field. Familiarity with call center software, CRM platforms, and workforce management systems is typically required, along with any relevant supervisory certifications. Excellent communication, problem-solving, and conflict resolution skills help you effectively lead teams and address customer issues. These skills are crucial to ensure efficient operations, high team morale, and exceptional service delivery.

What challenges do CSC supervisors face and how can they be addressed?

CSC Supervisors often face challenges such as balancing team workload, handling high call volumes, and ensuring consistent service quality. They must also navigate diverse customer issues while keeping staff motivated and engaged. To address these challenges, effective communication, regular training, and implementing clear performance metrics are key. Collaborating closely with team members and providing constructive feedback helps maintain morale and performance, while adopting new technologies can streamline workflow and improve efficiency.

What is the difference between Csc Supervisor vs Customer Service Manager?

AspectCsc SupervisorCustomer Service Manager
Required CredentialsHigh school diploma or equivalent; experience in customer service; leadership skillsBachelor's degree often preferred; extensive customer service experience; leadership and management skills
Work EnvironmentCall centers, customer support departmentsCustomer service departments, corporate offices
Employer & Industry UsageRetail, telecommunications, financeRetail, banking, tech companies
Common Search & Comparison IntentUnderstanding supervisory roles in customer serviceManaging customer service teams and strategies

The main difference between a Csc Supervisor and a Customer Service Manager lies in their scope and responsibilities. A Csc Supervisor typically oversees daily call center operations and frontline staff, focusing on immediate customer interactions. In contrast, a Customer Service Manager often handles broader team management, strategy development, and customer satisfaction initiatives. Both roles require strong communication skills, but the Manager position usually demands more extensive experience and higher education.

What are popular job titles related to Csc Supervisor jobs in California?

For Csc Supervisor jobs in California, the most frequently searched job titles are:

What job categories do people searching Csc Supervisor jobs in California look for?

The top searched job categories for Csc Supervisor jobs in California are:

What cities in California are hiring for Csc Supervisor jobs?

Cities in California with the most Csc Supervisor job openings:

Csc Supervisor jobs near you
Infographic showing various Csc Supervisor job openings in California as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $62,913 per year, or $30.2 per hour.

Security Supervisor

AEG

Torrance, CA • On-site

$18.57 - $22/hr

Full-time

Re-posted 4 days ago

Key responsibilities

  • Supervise and oversee security staff to ensure proper deployment, adherence to post orders, and professionalism during events.

  • Operate event security functions such as entry screening, access control, crowd management, and incident response, and complete related documentation.

  • Ensure compliance with licensing, policies, and safety standards, and serve as a point of contact for conflict resolution and guest safety.

Job description

GENERAL PURPOSE OF JOB:
The CSC Event Security Supervisor is a frontline leader responsible for overseeing and directing event security staff to ensure the safety and security of guests, employees, and property during large-scale live events. This role combines strong leadership, real-time decision-making, and a commitment to CSC's standards for guest service, compliance, and incident management. Holding a valid security guard license, CSC Supervisors are expected to lead by example, communicate clearly, monitor team performance, and ensure that any incidents are addressed promptly and professionally to support a safe and successful guest experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES: The duties below reflect the minimum requirements for this position.
Leadership & Staff Oversight
  • Supervise a team of up to 10-30+ security staff per shift depending on venue/event.
  • Ensure all team members are briefed and deployed correctly, follow post orders, and maintain professionalism.
  • Mentor, coach, and support staff performance while reinforcing CSC's expectations in real-time, escalating up chain of command as needed.
  • Maintain accountability for staff conduct, appearance, and performance throughout the event.
  • Ensure meal break and break policy compliance from all members in deployment within required timeframe.
  • Conduct daily briefings and post-shift debriefs as required.

Operational Duties
  • Operate entry and guest screening, access control, credential checks, and overall event operations.
  • Assist with crowd management, line control, ejections, and incident response.
  • Complete and submit required documentation (incident reports, break logs, deployment sheets).
  • Ensure meal and rest break compliance for all assigned staff in accordance with California labor laws and CSC policy.

Compliance & Licensing
  • Maintain compliance with all required licenses, certifications, and trainings necessary for the Supervisor role.
  • Ensure staff members have a valid BSIS Guard Card if their position requires one.
  • Enforce compliance with CSC policies, and venue rules.
  • Coordinate with event management, command staff, and venue partners to maintain efficient operations.
  • Serve as a first-level contact for conflict resolution and de-escalation.

Guest Service & Safety
  • Promote a safe, friendly environment for guests and staff.
  • Serve as a visible leadership figure and point of contact for guest and CSC concerns.
  • Serve as a first-level contact for conflict resolution and de-escalation.
  • Work in partnership with venue staff.

Other Responsibilities:
  • May use event vehicles "golf carts" when provided for events subject to completion company training.
  • Oversee care and return of all issued equipment, including radios, meal break devices, headsets.
  • Check that all staff are wearing appropriate uniforms and adhere to company standards at all times.
  • Walking significant distances, including up and down stairs, as may be needed to roam throughout the venue.
  • Reliable transportation to and from work, with weekend and extended hours.

Education and/or Experience
  • High School Diploma or equivalent required.
  • Security guard license, guard registration card or other equivalent relative to the State in which supervisor is employed and performs security-related work is required.
  • Candidates must have at least one of the following:
  • Three years of related work experience.
  • Two years of general experience in security, law enforcement or military police.
  • Associate or bachelor's Degree preferred.
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About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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