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Cryptocurrency Customer Support Jobs (NOW HIRING)

CoinFlip

Senior Litigation Paralegal

Chicago, IL · On-site

$110K - $130K/yr

... support for their cryptocurrency transactions. In 2022, CoinFlip launched CoinFlip Ventures, an ... Customer Service. To learn more about CoinFlip and how to get started on your digital currency ...

SAIC

Financial Intel Analyst Senior

Arlington, VA · On-site

$98K - $122K/yr

... and cryptocurrency analysis support to CI/HUMINT operations. * Experience develop and providing written technical threat assessments; preparing tailored reports based on customer requirements ...

CoinFlip

Senior Litigation Paralegal

Chicago, IL · On-site

$110K - $130K/yr

... support for their cryptocurrency transactions. In 2022, CoinFlip launched CoinFlip Ventures, an ... Customer Service. To learn more about CoinFlip and how to get started on your digital currency ...

CoinFlip

Sales Representative (Contractor)

Chicago, IL · On-site

$20 - $25/hr

... support for their cryptocurrency transactions. In 2022, CoinFlip launched CoinFlip Ventures, an ... Document all interactions in CRM, create follow up tasks and assign accounts to Sales Executives as ...

KACE

Dark Web/Crypto Currency Analyst

Falls Church, VA · On-site

$88K - $88K/yr

The Dark Web Analyst supports the program agnostic Analytics Group within National Headquarters and ... The analyst provides actionable intelligence through cryptocurrency tracking and analysis, open ...

CoinFlip

Digital Marketing Specialist

Alton Bay, NH

$18K/yr

... support for their cryptocurrency transactions. In 2022, CoinFlip launched CoinFlip Ventures, an ... Customer Service. To learn more about CoinFlip and how to get started on your digital currency ...

CoinFlip

Procurement Manager

Alton Bay, NH · On-site

$30K - $40K/yr

... support for their cryptocurrency transactions. In 2022, CoinFlip launched CoinFlip Ventures, an ... Customer Service. To learn more about CoinFlip and how to get started on your digital currency ...

Elliptic Enterprises Limited

Bid Writer

New York, NY · On-site

$110K - $130K/yr

In order for cryptocurrency to flourish, it's important to prevent criminal abuse of the technology ... Support due diligence requests from customers and prospects What you will achieve in the first 6 ...

Elliptic

Bid Writer

New York, NY · Remote

$110K - $130K/yr

In order for cryptocurrency to flourish, it's important to prevent criminal abuse of the technology ... Support due diligence requests from customers and prospects What you will achieve in the first 6 ...

CoinFlip

Treasury Analyst

Alton Bay, NH

$17K - $24K/yr

... support for their cryptocurrency transactions. In 2022, CoinFlip launched CoinFlip Ventures, an ... Customer Service. To learn more about CoinFlip and how to get started on your digital currency ...

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Cryptocurrency Customer Support information

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How much do cryptocurrency customer support jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for cryptocurrency customer support in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.44 per hour, depending on experience, location, and employer.

What are some typical challenges a Cryptocurrency Customer Support representative might face?

Working in cryptocurrency customer support often involves addressing complex technical questions, helping users secure their digital assets, and resolving issues like delayed transactions or account access problems. Representatives frequently interact with customers who may be new to blockchain or digital currencies, which can require clear, patient explanations of processes and security measures. Fast-paced changes in the crypto industry mean support agents must stay up to date on platform updates, security protocols, and evolving regulations. This environment fosters continuous learning, collaboration with technical teams, and opportunities to develop specialized expertise in a rapidly growing field.

What is a Cryptocurrency Customer Support job?

A Cryptocurrency Customer Support job involves assisting users with inquiries related to crypto transactions, wallets, exchanges, security, and troubleshooting issues. Support agents communicate via email, chat, or phone to resolve customer concerns efficiently. They also help educate users about platform policies, security measures, and best practices for handling digital assets. Strong problem-solving skills and knowledge of blockchain technology are essential for this role.

What are the key skills and qualifications needed to thrive in the Cryptocurrency Customer Support position, and why are they important?

To thrive as a Cryptocurrency Customer Support professional, you need a solid understanding of blockchain technology, digital wallets, and common cryptocurrency platforms, along with experience in customer service. Familiarity with support ticket systems like Zendesk, live chat tools, and knowledge of security best practices are highly beneficial, while some roles may prefer blockchain or support-related certifications. Strong communication, problem-solving abilities, and patience are essential for effectively handling user concerns and complex technical issues. These skills ensure customers receive accurate, timely assistance and help build trust in rapidly evolving digital finance environments.

More about Cryptocurrency Customer Support jobs
What are the most commonly searched types of Cryptocurrency Customer Support jobs? The most popular types of Cryptocurrency Customer Support jobs are:
What job categories do people searching Cryptocurrency Customer Support jobs look for? The top searched job categories for Cryptocurrency Customer Support jobs are:
Cryptocurrency Customer Support jobs near you
Infographic showing various Cryptocurrency Customer Support job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,196 per year, or $23.2 per hour.
HNWI & Institutional Sales Representative

HNWI & Institutional Sales Representative

CoinFlip

Chicago, IL • On-site

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

CoinFlip is a global digital currency platform company focused on providing consumers with simple and secure access to buy and sell cryptocurrency. The company operates the world's largest network of cryptocurrency kiosks by transaction volume, with more than 5,500 kiosks across 49 U.S. states, Puerto Rico, Canada, Australia, New Zealand, South Africa, Italy, Panama, Brazil, Mexico, and Spain. CoinFlip's digital currency kiosks make buying and selling major cryptocurrencies accessible for consumers who wish to purchase digital currency using cash.
CoinFlip also operates CoinFlip Preferred, a personalized over-the-counter service that provides investors with custom, white-glove support for their cryptocurrency transactions. In 2022, CoinFlip launched CoinFlip Ventures, an investment group offering coaching, funding, and networking support to early-stage crypto and web3 projects. We also offer the CoinFlip Crypto Wallet, a self-custodial cryptocurrency wallet available for iOS and Android devices.
CoinFlip was founded in 2015 by Daniel Polotsky, Kris Dayrit, Alan Gurevich, and Ben Weiss. Headquartered in Chicago, CoinFlip placed in the top 500 on the 2021, 2022, and 2023 Inc. 5000 list, and on the 2022 and 2023 Deloitte Technology Fast 500, was named the 2021 and 2022 #1 fastest-growing company in Chicago by Crain's, ranked in Chicago Tribune's Top Workplaces in 2021 and 2022, and was awarded the 2021 and 2022 Stevie ® Awards for Customer Service. To learn more about CoinFlip and how to get started on your digital currency journey, visit www.CoinFlip.tech.
We are looking for a dynamic Business/Sales Development Representative to join our CoinFlip Preferred OTC team. The CoinFlip Preferred desk has been around since 2020 and is positioned to service high value retail, business, and institutional clients. Our desk originated in the U.S. and is currently live in 4 countries with additional expansion planned for 2024. The ideal candidate will understand the cryptocurrency and blockchain industry, with a proven track record of driving business growth and forming strategic partnerships. This role requires a proactive individual who can identify new business opportunities, source leads, and is not afraid to cold call, attend events, and really dive into finding and building relationships. Bringing a book of business and leads/contacts is a plus!
Responsibilities:
  • Identify and pursue new customers to trade through CoinFlip Preferred OTC.
  • Develop and maintain relationships with key industry stakeholders.
  • Collaborate with marketing, sales, and product teams to align business development strategies.
  • Conduct market research to identify trends and opportunities.
  • Create and implement strategic plans to drive business growth.
  • Negotiate and close partnership deals with potential clients and partners.
  • Monitor and analyze the performance of business development initiatives.
  • Represent the company at industry events and conferences.
  • Prepare and deliver presentations to potential clients and partners.
  • Develop and manage a pipeline of business development opportunities.
  • Stay up-to-date with industry developments and emerging trends.
  • Provide regular reports on business development activities and outcomes.
  • Work with legal and compliance teams to ensure all partnerships adhere to regulatory requirements.
  • Identify and mitigate risks associated with business development activities.
  • Collaborate with internal teams to ensure successful implementation of partnership agreements.
  • Other duties as assigned.

Qualifications:
  • Bachelor's degree in Business, Marketing, Finance, or a related field, preferred.
  • 2-4 years of experience in business development, preferably in the financial services or cryptocurrency and blockchain industry.
  • Lead generation expertise including proficiency using CRM tools, Linkedin SalesNavigator, and other platforms.
  • Proven track record of driving business growth and forming strategic partnerships.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Ability to work independently and as part of a team.
  • Proactive and self-motivated with a results-driven mindset.
  • Experience with market research and analysis.
  • Ability to travel as needed for business development activities.
  • Strong presentation and public speaking skills.

Nice to have:
  • Basic knowledge of cryptocurrency and blockchains.
  • General passion and knowledge of fintech and cryptocurrency.
  • Familiarity with regulatory requirements in the cryptocurrency industry.

Base Salary Range: $50,000 - $60,000 USD
For all United States based opportunities, our comprehensive benefits package includes, for all full-time employees, competitive health, dental, and vision insurance plans through BlueCross BlueShield (employer subsidized), a generous retirement savings plan with company match up to 4%, performance based bonuses and paid time off.
Working at CoinFlip means collaborating with experienced and innovative leaders who share a clear vision and a track record of success. We offer a collaborative and positive working environment where we encourage employees to balance productivity with time to recharge.
CoinFlip values diversity in the workplace and is an equal opportunity employer committed to providing an inclusive and accessible work environment. We thank all candidates who apply, but only those selected for an interview will be contacted.
By applying to this role, you give express consent to CoinFlip to send you informational text (SMS) messages regarding this role and the application process. You can cancel the SMS service at any time by replying "STOP" to the text message you received. If at any time you forget what keywords are supported, just reply "HELP." Message and data rates apply. If you require a special accommodation, please let us know and we'll work with you to meet your needs.

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