MANTECH seeks a motivated, career- and customer-oriented Cryptocurrency Analyst to join our team in ... Further, effective intelligence support and big data solutions help CBP ensure the movement of ...
MANTECH seeks a motivated, career- and customer-oriented Cryptocurrency Analyst to join our team in ... Further, effective intelligence support and big data solutions help CBP ensure the movement of ...
Senior II Cryptocurrency Analyst with Security Clearance
Fairfax, VA · On-site
$146K - $249K/yr
Medical
Dental
Vision
Life
Retirement
PTO
BAE Systems is looking for cryptocurrency experts with experience in either banking/financial ... customer support services. Improving the future and protecting lives is an ambitious mission, but ...
Senior II Cryptocurrency Analyst with Security Clearance
Fairfax, VA · On-site
$146K - $249K/yr
Medical
Dental
Vision
Life
Retirement
PTO
BAE Systems is looking for cryptocurrency experts with experience in either banking/financial ... customer support services. Improving the future and protecting lives is an ambitious mission, but ...
Senior Cryptocurrency Engineer -- AnaVation LLC
Washington, DC · On-site
$140 - $180/hr
Medical
Dental
Vision
Life
Retirement
PTO
At AnaVation, we provide unmatched value to our customers and employees through innovative ... Develop algorithms, methods, and analytic workflows supporting seizure warrants, forensic audits ...
Senior Cryptocurrency Engineer -- AnaVation LLC
Washington, DC · On-site
$140 - $180/hr
Medical
Dental
Vision
Life
Retirement
PTO
At AnaVation, we provide unmatched value to our customers and employees through innovative ... Develop algorithms, methods, and analytic workflows supporting seizure warrants, forensic audits ...
Customer Service Representative
New York, NY · On-site
$17.50 - $23.75/hr
Medical
Dental
Vision
The Customer Service Representative will be responsible for providing exceptional customer support ... Exposure to cutting-edge technologies in the blockchain and cryptocurrency space * Global team with ...
Customer Service Representative
New York, NY · On-site
$17.50 - $23.75/hr
Medical
Dental
Vision
The Customer Service Representative will be responsible for providing exceptional customer support ... Exposure to cutting-edge technologies in the blockchain and cryptocurrency space * Global team with ...
Customer Service Representative
Manhattan, NY · On-site
$17.75 - $24/hr
Medical
Dental
Vision
The Customer Service Representative will be responsible for providing exceptional customer support ... Exposure to cutting-edge technologies in the blockchain and cryptocurrency space * Global team with ...
Customer Service Representative
Manhattan, NY · On-site
$17.75 - $24/hr
Medical
Dental
Vision
The Customer Service Representative will be responsible for providing exceptional customer support ... Exposure to cutting-edge technologies in the blockchain and cryptocurrency space * Global team with ...
Cryptocurrency - Sales Manager
Manhattan, NY · On-site +1
... to support financial institutions. Great opportunity for someone looking to expand their career ... Drive revenue progression and grow the firm's customer base by meet/exceeding sales targets
Quick apply
Cryptocurrency - Sales Manager
Manhattan, NY · On-site +1
... to support financial institutions. Great opportunity for someone looking to expand their career ... Drive revenue progression and grow the firm's customer base by meet/exceeding sales targets
... a cryptocurrency brokerage -- all operating under the reputable wing of Futu Holdings Limited ... support. This role combines financial expertise, client relationship management, and event ...
... a cryptocurrency brokerage -- all operating under the reputable wing of Futu Holdings Limited ... support. This role combines financial expertise, client relationship management, and event ...
Intelligence Anst Sr Prin II
Mclean, VA · On-site
$146K - $249K/yr
... customer support services. Improving the future and protecting lives is an ambitious mission, but ... Cryptocurrency o Understanding blockchains and how they work --Merkle trees --Centralized versus ...
Intelligence Anst Sr Prin II
Mclean, VA · On-site
$146K - $249K/yr
... customer support services. Improving the future and protecting lives is an ambitious mission, but ... Cryptocurrency o Understanding blockchains and how they work --Merkle trees --Centralized versus ...
... support for their cryptocurrency transactions. In 2022, CoinFlip launched CoinFlip Ventures, an ... The role focuses on proactive customer engagement via WhatsApp and telephone calls to assist ...
... support for their cryptocurrency transactions. In 2022, CoinFlip launched CoinFlip Ventures, an ... The role focuses on proactive customer engagement via WhatsApp and telephone calls to assist ...
... support for their cryptocurrency transactions. In 2022, CoinFlip launched CoinFlip Ventures, an ... The role focuses on proactive customer engagement via WhatsApp and telephone calls to assist ...
... support for their cryptocurrency transactions. In 2022, CoinFlip launched CoinFlip Ventures, an ... The role focuses on proactive customer engagement via WhatsApp and telephone calls to assist ...
Client Support Representative
Raleigh, NC · On-site
$1.2K - $2.0K/wk
Client Support Representative Want a career that combines customer service with professional growth ... Cryptocurrency * Wealth-building resources Ideal Candidates Are * Friendly * Coachable
Quick apply
Client Support Representative
Raleigh, NC · On-site
$1.2K - $2.0K/wk
Client Support Representative Want a career that combines customer service with professional growth ... Cryptocurrency * Wealth-building resources Ideal Candidates Are * Friendly * Coachable
Mid-Market Customer Success Manager
New York, NY · On-site
$100K - $130K/yr
Medical
Dental
Vision
Retirement
PTO
Our products are used by some of the world's leading cryptocurrency exchanges, financial ... Full access to Spill mental health support. We know Diversity and Inclusion is much deeper than ...
Mid-Market Customer Success Manager
New York, NY · On-site
$100K - $130K/yr
Medical
Dental
Vision
Retirement
PTO
Our products are used by some of the world's leading cryptocurrency exchanges, financial ... Full access to Spill mental health support. We know Diversity and Inclusion is much deeper than ...
Mid-Market Customer Success Manager
Manhattan, NY · On-site
Medical
Dental
Vision
Retirement
PTO
Our products are used by some of the world's leading cryptocurrency exchanges, financial ... Full access to Spill mental health support. We know Diversity and Inclusion is much deeper than ...
Mid-Market Customer Success Manager
Manhattan, NY · On-site
Medical
Dental
Vision
Retirement
PTO
Our products are used by some of the world's leading cryptocurrency exchanges, financial ... Full access to Spill mental health support. We know Diversity and Inclusion is much deeper than ...
Mid-Market Customer Success Manager
Manhattan, NY · On-site
Medical
Dental
Vision
Retirement
PTO
Our products are used by some of the world's leading cryptocurrency exchanges, financial ... Full access to Spill mental health support. We know Diversity and Inclusion is much deeper than ...
Mid-Market Customer Success Manager
Manhattan, NY · On-site
Medical
Dental
Vision
Retirement
PTO
Our products are used by some of the world's leading cryptocurrency exchanges, financial ... Full access to Spill mental health support. We know Diversity and Inclusion is much deeper than ...
Mid-Market Customer Success Manager
New York, NY · Remote
$100K - $130K/yr
Medical
Dental
Vision
Retirement
PTO
Our products are used by some of the world's leading cryptocurrency exchanges, financial ... Full access to Spill mental health support. We know Diversity and Inclusion is much deeper than ...
Quick apply
Mid-Market Customer Success Manager
New York, NY · Remote
$100K - $130K/yr
Medical
Dental
Vision
Retirement
PTO
Our products are used by some of the world's leading cryptocurrency exchanges, financial ... Full access to Spill mental health support. We know Diversity and Inclusion is much deeper than ...
Application Support Engineer (US)
San Francisco, CA · Hybrid
$70K - $110K/yr
Partner Support: Serve as a technical point of contact for partner channels, including FCMs ... customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple:
Quick apply
Application Support Engineer (US)
San Francisco, CA · Hybrid
$70K - $110K/yr
Partner Support: Serve as a technical point of contact for partner channels, including FCMs ... customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple:
Application Support Engineer (US)
Chicago, IL · Hybrid
$70K - $110K/yr
Partner Support: Serve as a technical point of contact for partner channels, including FCMs ... customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple:
Quick apply
Application Support Engineer (US)
Chicago, IL · Hybrid
$70K - $110K/yr
Partner Support: Serve as a technical point of contact for partner channels, including FCMs ... customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple:
Application Support Engineer (US)
San Francisco, CA · Hybrid
$70K - $110K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Partner Support: Serve as a technical point of contact for partner channels, including FCMs ... customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple:
Application Support Engineer (US)
San Francisco, CA · Hybrid
$70K - $110K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Partner Support: Serve as a technical point of contact for partner channels, including FCMs ... customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple:
Application Support Engineer (US)
New York, NY · Hybrid
$70K - $110K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Partner Support: Serve as a technical point of contact for partner channels, including FCMs ... customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple:
Application Support Engineer (US)
New York, NY · Hybrid
$70K - $110K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Partner Support: Serve as a technical point of contact for partner channels, including FCMs ... customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple:
Application Support Engineer (US)
New York, NY · On-site
$70K - $110K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Partner Support: Serve as a technical point of contact for partner channels, including FCMs ... customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple:
Application Support Engineer (US)
New York, NY · On-site
$70K - $110K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Partner Support: Serve as a technical point of contact for partner channels, including FCMs ... customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple:
Cryptocurrency Customer Support information
See salary details
$13.76 is the 25th percentile. Wages below this are outliers.
$10.82 - $15.03
36% of jobs
The median wage is $17.41 / hr.
$15.03 - $19.25
25% of jobs
$22.98 is the 75th percentile. Wages above this are outliers.
$19.25 - $23.47
16% of jobs
$23.47 - $27.69
6% of jobs
$27.69 - $31.91
2% of jobs
$31.91 - $36.12
4% of jobs
$36.12 - $40.34
4% of jobs
$40.34 - $44.56
3% of jobs
$44.56 - $48.78
0% of jobs
$48.78 - $52.99
0% of jobs
$52.99 - $57.21
3% of jobs
$10
$23
$57
How much do cryptocurrency customer support jobs pay per hour?
What are some typical challenges a cryptocurrency customer support representative might face?
Working in cryptocurrency customer support often involves addressing complex technical questions, helping users secure their digital assets, and resolving issues like delayed transactions or account access problems. Representatives frequently interact with customers who may be new to blockchain or digital currencies, which can require clear, patient explanations of processes and security measures. Fast-paced changes in the crypto industry mean support agents must stay up to date on platform updates, security protocols, and evolving regulations. This environment fosters continuous learning, collaboration with technical teams, and opportunities to develop specialized expertise in a rapidly growing field.
What is a cryptocurrency customer support?
A Cryptocurrency Customer Support job involves assisting users with inquiries related to crypto transactions, wallets, exchanges, security, and troubleshooting issues. Support agents communicate via email, chat, or phone to resolve customer concerns efficiently. They also help educate users about platform policies, security measures, and best practices for handling digital assets. Strong problem-solving skills and knowledge of blockchain technology are essential for this role.
What are the key skills and qualifications needed to thrive in cryptocurrency customer support?
To thrive as a Cryptocurrency Customer Support professional, you need a solid understanding of blockchain technology, digital wallets, and common cryptocurrency platforms, along with experience in customer service. Familiarity with support ticket systems like Zendesk, live chat tools, and knowledge of security best practices are highly beneficial, while some roles may prefer blockchain or support-related certifications. Strong communication, problem-solving abilities, and patience are essential for effectively handling user concerns and complex technical issues. These skills ensure customers receive accurate, timely assistance and help build trust in rapidly evolving digital finance environments.
What are the most commonly searched types of Cryptocurrency Customer Support jobs?
The most popular types of Cryptocurrency Customer Support jobs are:
What job categories do people searching Cryptocurrency Customer Support jobs look for?
The top searched job categories for Cryptocurrency Customer Support jobs are:

ManTech rating
9.0
Based on 14 frontline employees who took The Breakroom Quiz
33rd of 244 rated software companies
Job description
* Help interpret some of the data patterns of cryptocurrency encounters from a conceptual perspective (e.g., based on red flag indicators, schemes/methods).
* Work in teams that include intel analysts, OSINT analysts, federal law enforcement officers, data and visualization experts, and software developers to fully understand the data regarding AML and cryptocurrency illegal practices and make recommendations to decision makers on CBP's stance on threat streams and must be able to multitask efficiently and progressively and work comfortably in an ever-changing environment.
* Support the identification and analysis of tools used by transnational criminal organizations to obfuscate their transfer of funds.
* Draft issue papers that highlight areas of evolving trends of illicit actors to obfuscate the transfer of digital funds and train field and staff personnel on identifying digital currencies and performing preliminary analysis on findings.
* Develop partnerships with commercial vendors to evaluate tool capabilities to further support personnel in identifying and tracing cryptocurrency transactions and storage entities and determine appropriate tools and methods for specific projects to identify networks, predict future threats, or isolate and evaluate threat scenarios.
* Assist with coordinating and being a functioning member of a crypto working group to address the cryptocurrency threat to CBP's identification of transfer of illegal funds. Minimum Qualifications * HS Diploma/GED and 20+ years, or AS/AA and 18+ years, or BS/BA and 12+ years, or MS/MA/MBA and 9+ years, or PhD/Doctorate and 7+ years.
* 5-8 years of experience in intelligence analysis or policy planning.
* Anti-money laundering (AML) experience.
* Blockchain investigation experience.
* Experience in cryptocurrency; transfer of funds/concealment methods.
* Skills in the end-to-end analytics lifecycle to synthesize actionable information through data collection, preparation, and model building and knowledge or experience with data wrangling, cleansing, and analytics.
* Presenting work to both technical and non-technical audiences. Preferred Qualifications * Experience with FinCEN Data is preferred.
* Experience working in law enforcement or classified intelligence analysis environment is preferable. Clearance Requirements * Must be a U.S citizen and have a current/active TS/SCI and be able to obtain and maintain a CBP Suitability prior to starting this position. Physical Requirements * The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, which may involve delivering presentations.
About ManTech
Sourced by ZipRecruiter
Industry
It services
Company size
5,001 - 10,000 Employees
Headquarters location
Herndon, VA, US
Year founded
1968