ZipRecruiter

Log In

1

Carmax Customer Service Representative Jobs (NOW HIRING)

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

Carmax

Customer Service Sales Representative

Waynesville, NC · On-site

$15.50 - $23.30/hr

At CarMax, honesty and integrity are the foundation of our success, and those same values will help ... Deliver exceptional customer service by guiding customers through sales, appraisals, test drives ...

Carmax

Customer Service Sales Representative

Mobile, AL · On-site

$15.50 - $23.30/hr

7193 - Mobile - 965 E I-65 Service Road S, Mobile, Alabama, 36606 CarMax, the way your career ... Position Overview As a Customer Specialist in Training, you will be empowered to deliver an iconic ...

Carmax

Customer Service Sales Representative

White Rock, NM · On-site

$17.20 - $25.80/hr

At CarMax, honesty and integrity are the foundation of our success, and those same values will help ... Deliver exceptional customer service by guiding customers through sales, appraisals, test drives ...

Carmax

Customer Service Sales Representative

Bristol, TN · On-site

$15.50 - $23.30/hr

At CarMax, we are the nation's largest retailer of used cars with stores from coast to coast, and ... Deliver exceptional customer service by guiding customers through sales, appraisals, test drives ...

Carmax

Customer Service Sales Representative

Langhorne, PA · On-site

$19 - $28.50/hr

At CarMax, we are the nation's largest retailer of used cars with stores from coast to coast, and ... Deliver exceptional customer service by guiding customers through sales, appraisals, test drives ...

Carmax

Customer Service Sales Representative

Akron, OH · On-site

$17.20 - $25.80/hr

At CarMax, we are the nation's largest retailer of used cars with stores from coast to coast, and ... Deliver exceptional customer service by guiding customers through sales, appraisals, test drives ...

Carmax

Customer Service Sales Representative

Edison, NJ · On-site

$20.60 - $30.90/hr

At CarMax, honesty and integrity are the foundation of our success, and those same values will help ... Deliver exceptional customer service by guiding customers through sales, appraisals, test drives ...

Carmax

Customer Service Sales Representative

Mills River, NC · On-site

$15.50 - $23.30/hr

At CarMax, honesty and integrity are the foundation of our success, and those same values will help ... Deliver exceptional customer service by guiding customers through sales, appraisals, test drives ...

next page

Showing results 1-20

All JobsCarmax Customer Service Representative Jobs

Carmax Customer Service Representative information

See salary details

$9

$18

$26

How much do carmax customer service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for carmax customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Carmax Customer Service Representative vs Carmax Sales Associate?

AspectCarmax Customer Service RepresentativeCarmax Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience preferred
Work EnvironmentCall centers, retail locations, customer support settingsShowroom, retail lot, direct customer interaction
Employer & Industry UsageUsed across Carmax stores for customer support rolesUsed in Carmax dealerships for vehicle sales

While both roles involve working within Carmax and require similar educational backgrounds, the Customer Service Representative focuses on assisting customers via calls and support, whereas the Sales Associate actively engages in selling vehicles and closing sales. Understanding these differences helps job seekers choose the role that best fits their skills and career goals.

What are the key skills and qualifications needed to thrive as a CarMax Customer Service Representative, and why are they important?

To thrive as a Carmax Customer Service Representative, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, point-of-sale (POS) software, and company-specific platforms is often required. Outstanding communication, patience, and a positive attitude help build rapport with customers and resolve issues effectively. These skills and qualities are crucial for delivering excellent customer experiences and supporting Carmax’s reputation for service.

How does a CarMax Customer Service Representative typically collaborate with other departments to resolve customer issues?

As a Carmax Customer Service Representative, you'll frequently work alongside sales, service, and finance teams to address customer questions and concerns. Collaboration often involves relaying customer feedback, coordinating on vehicle availability or repairs, and ensuring accurate information is provided throughout the car-buying process. Effective communication and teamwork are essential, as you'll serve as the bridge between customers and internal departments to help deliver a seamless, positive experience. This collaborative approach helps resolve issues efficiently and contributes to overall customer satisfaction.

What is a CarMax Customer Service Representative?

CarMax Customer Service Representatives are professionals who assist customers throughout their car buying or selling experience at CarMax. They handle inquiries, provide information about vehicles and services, and help resolve any issues customers may have. Their role is crucial in ensuring customer satisfaction by delivering friendly, knowledgeable, and efficient service both in-person and over the phone. They may also assist with paperwork, scheduling appointments, and guiding customers through CarMax’s processes. Overall, they are an essential part of creating a positive experience for CarMax customers.
More about Carmax Customer Service Representative jobs

What cities are hiring for Carmax Customer Service Representative jobs?

Cities with the most Carmax Customer Service Representative job openings:

What states have the most Carmax Customer Service Representative jobs?

States with the most job openings for Carmax Customer Service Representative jobs include:

What job categories do people searching Carmax Customer Service Representative jobs look for?

The top searched job categories for Carmax Customer Service Representative jobs are:

Carmax Customer Service Representative jobs near you
Infographic showing various Carmax Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Customer Service Representative at Charlie

Denver, CO

$16.50 - $22.50/hr

Full-time

Re-posted 28 days ago

Job description

Customer Service Responsibilities include: Creating detailed business plans to facilitate the attainment of goals and quotas Managing the entire sales cycle from finding a client to securing a deal Unearthing new sales opportunities through networking and turn them into long term partnerships Job brief We are looking for a competent Account Executive to find business opportunities and manage customer relationships. You'll be directly responsible for the preservation and expansion of our customer base. The ideal candidate will have talent in sales and experience in customer service.

We expect you to be a reliable professional able to achieve balance between customer orientation and a results-driven approach. The goal is to find opportunities and turn them in long-term profitable relationships based on trust and mutual satisfaction. Responsibilities Create detailed business plans to facilitate the attainment of goals and quotas Manage the entire sales cycle from finding a client to securing a deal Unearth new sales opportunities through networking and turn them into long term partnerships Present products to prospective clients Provide professional after-sales support to enhance the customers' dedication Remain in frequent contact with the clients in your responsibility to understand their needs Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company's reputation Negotiate agreements and keep records of sales and data equirements Proven experience as an Account Executive, or in other sales/customer service role Knowledge of market research, sales and negotiating principles Outstanding knowledge of MS Office; knowledge of CRM software (eg.

Salesforce) is a plus Excellent communication/presentation skills and ability to build relationships Organizational and time-management skills A business acumen Enthusiastic and passionate BSc or BA in business administration, sales or marketing

Apply