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Crm Developer Jobs in Ohio (NOW HIRING)

Copper Run Capital LLC

CRM Administrator

Columbus, OH · On-site

Partner with our Systems Developer, Deal Teams and other Operations staff for product enhancements ... Solid understanding of CRM data structures, including contacts, companies, deals, and custom ...

Copper Run Capital LLC

CRM Administrator

Columbus, OH · On-site

Partner with our Systems Developer, Deal Teams and other Operations staff for product enhancements ... Solid understanding of CRM data structures, including contacts, companies, deals, and custom ...

Panorama Mortgage Group LLC

Jr CRM

Strasburg, OH · On-site

Description We are seeking a Junior CRM to join our growing marketing team. Reporting to the Marketing Manager, you will support the day-to-day operation of our CRM systems, helping keep data clean ...

Vector Solutions

CRM Analytics Engineer

Cincinnati, OH · On-site

Apply Job Type Full-time Description Vector Solutions is seeking a hands-on CRM Analytics Engineer to help build and maintain the analytics foundation that powers revenue growth. Working within ...

Vector Solutions

CRM Analytics Engineer

Cincinnati, OH · On-site

$105K - $130K/yr

Job Type Full-time Description Vector Solutions is seeking a hands-on CRM Analytics Engineer to help build and maintain the analytics foundation that powers revenue growth. Working within Salesforce ...

Sarian, Inc.

CRM Technical Lead

Cleveland, OH · On-site

Hi Professionals, Role: CRM Technical Lead Location: Cleveland OH - Fulltime Position Key ... Lead a team of developers to design, develop and deploy robust, scalable and secure software ...

Bath & Body Works

AVP, Loyalty & CRM

Reynoldsburg, OH · On-site

$178K - $235K/yr

The AVP, Loyalty & CRM owns one of the most valuable assets in specialty retail: a loyalty program with 40M+ members and the consumer data engine behind it. This leader is accountable for converting ...

Bath & Body Works

AVP, Loyalty & CRM

Reynoldsburg, OH

$178K - $235K/yr

The AVP, Loyalty & CRM owns one of the most valuable assets in specialty retail: a loyalty program with 40M+ members and the consumer data engine behind it. This leader is accountable for converting ...

Vector Solutions

CRM Analytics Engineer

Cincinnati, OH · On-site

Vector Solutions is seeking a hands-on CRM Analytics Engineer to help build and maintain the analytics foundation that powers revenue growth. Working within Salesforce and CRM Analytics (CRMA), you ...

Northwest

CRM Senior Solutions Analyst

Columbus, OH · Hybrid

IN0534 Fishers, OH0523 Independence Bus Office, OH0713 NW Bancshares HQ, PA0258 Bellevue The CRM Solutions Analyst is a hybrid role that combines business analysis, platform administration, and ...

Ford Motor Company

Sr. Product Manager- CRM

Mason, OH

$119K - $157K/yr

You will lead product direction across three engineering teams responsible for the pipelines, data ... Success in this role means building a scalable, governed, and resilient CRM data foundation that ...

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Crm Developer information

See Ohio salary details

$20K

$118.4K

$181.6K

How much do crm developer jobs pay per year?

As of Aug 16, 2026, the average yearly pay for crm developer in Ohio is $118,363.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,100.00 and $155,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CRM developer, and why are they important?

To thrive as a CRM Developer, you need strong programming skills, a deep understanding of CRM platforms (such as Salesforce or Microsoft Dynamics), and a background in computer science or a related field. Familiarity with technical tools like SQL, APIs, CRM-specific scripting languages, and relevant certifications (e.g., Salesforce Certified Developer) is standard. Excellent problem-solving abilities, attention to detail, and communication skills help you effectively translate business needs into technical solutions and collaborate with stakeholders. These skills and qualities are vital for designing, customizing, and maintaining CRM systems that drive business efficiency and customer satisfaction.

What is the difference between Crm Developer vs CRM Analyst?

AspectCrm DeveloperCRM Analyst
Required SkillsProgramming, CRM customization, technical troubleshootingData analysis, reporting, user requirements gathering
Work EnvironmentTechnical teams, development projectsBusiness teams, user support and analysis
CertificationsCRM platform certifications (e.g., Salesforce, Microsoft Dynamics)Data analysis or CRM certifications (e.g., CRM certifications, data analysis courses)
Industry UsageSoftware development, technical implementationBusiness process improvement, user engagement

Crm Developers focus on customizing and coding CRM systems to meet technical requirements, while CRM Analysts analyze data and gather user needs to improve CRM processes. Both roles often collaborate but serve different functions within CRM projects.

What are some common challenges CRM developers face when integrating third-party applications?

CRM Developers frequently encounter challenges when integrating third-party applications, such as managing data consistency, handling API limitations, and ensuring secure data exchange. Compatibility issues between the CRM system and external platforms can require creative problem-solving and thorough testing. Developers must stay up-to-date on both CRM and third-party updates to prevent disruptions and maintain seamless connectivity. Collaborating with stakeholders and support teams is crucial to quickly resolve any integration issues that arise.

What is a CRM developer?

CRM stands for customer relations management. A CRM developer implements Microsoft CRM software to address customer service needs and create solutions to meet company objectives. These solutions integrate various customer service channels to speed up company response time to client issues and increase customer satisfaction. As a CRM developer, you often work as part of a large team, creating new products, testing them, and writing reports to management about your findings. You may also operate under the direction of the sales or customer relations departments to improve other aspects of customer service.

Is CRM developer a good career?

A CRM developer is a skilled IT professional who designs, implements, and maintains customer relationship management systems using tools like Salesforce, Microsoft Dynamics, or HubSpot. The role offers strong job growth, competitive salaries, and opportunities for specialization and certification, making it a viable career choice for those interested in software development and business processes.

How much does a CRM developer make?

The average salary for a CRM developer typically ranges from $70,000 to $120,000 annually, depending on experience, location, and specific skills such as proficiency with platforms like Salesforce or Microsoft Dynamics. Senior roles or those with specialized certifications can earn higher salaries, often exceeding $130,000. Compensation also varies based on the complexity of projects and the size of the organization.
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Crm Developer jobs near you
Infographic showing various Crm Developer job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $118,363 per year, or $56.9 per hour.

DIRECTOR OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

Micro Center

Hilliard, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Micro Center rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

15th of 30 rated technology retailers

Job description

MICRO CENTER is the nation's leading computer and electronics big box retailer, offering more than 40,000 top technology products. For over 45 years, our success has been driven by unmatched expertise, a passion for innovation, and a steadfast commitment to exceptional customer service.
Joining Micro Center means more than working in retail-it's an opportunity to be at the forefront of fast-growing tech, including edge AI, advanced 3D printing, robotics, and emerging maker solutions shaping the future.
At Micro Center, Passion, Energy, and Commitment aren't just words-they're how we work, grow, and win together. We take pride in creating long-term customer relationships and cultivating a workplace where associates are supported, empowered, and valued. Our teams play a hands-on role in bringing complex and cutting-edge solutions to life for our customers, making technology approachable and impactful every day.
We are currently seeking a self-motivated, results oriented Director of Customer Relationship Management (CRM). (This position is located in our Hilliard Ohio Home Office.)
About the Role
The Director of Customer Relationship Management leads the CRM and customer data strategy for a store-led, omnichannel retail organization, with responsibility for driving customer acquisition, retention, and lifetime value.
This role manages the customer lifecycle end to end using customer data, CRM platform (Bloomreach), and personalization to connect digital touchpoints (website, email, SMS) with in-store and online behavior, ensuring a seamless and consistent customer experience. Reporting to the Chief Marketing Officer, the Director partners closely with Stores, Merchandising, Marketing, Digital, E-commerce, IT, and Analytics to align customer engagement strategies with both store performance and digital growth.
What You'll Do
Omnichannel CRM Strategy
  • Define and execute a CRM strategy that drives store traffic, store and BOPIS conversion, and integrated omnichannel experiences
  • Manage the customer lifecycle across acquisition, onboarding, engagement, retention, loyalty, and reactivation
  • Align CRM programs with store promotions, merchandising strategies, digital campaigns, and seasonal retail initiatives
  • Ensure the website and digital experiences support in-store, online, and omnichannel fulfillment options, including BOPIS

Customer Data Integrity, Segmentation & Insights
  • Maintain the integrity of customer data across all retail and digital systems, ensuring accuracy, consistency, and reliability
  • Manage customer de-duplication processes, identity resolution, and master customer records
  • Establish and maintain strong data hygiene standards, including governance, validation, and ongoing quality monitoring
  • Develop customer segments based on purchase behavior, channel engagement, geography, preferred store, and category affinity
  • Partner with analytics teams to measure customer behavior and performance across in-store, digital, and omnichannel journeys
  • Ensure compliance with privacy and data regulations (e.g., GDPR, CCPA)

Technology & Platform Management
  • Manage CRM, marketing automation, loyalty, and customer data platforms (CDPs)
  • Partner with IT, Digital, and E-commerce teams to integrate POS, e-commerce platforms, membership systems, and CRM
  • Lead optimization of CRM and personalization technologies, including Bloomreach, to support omnichannel personalization and product discovery

Lifecycle Marketing, Personalization & Geo-Targeting
  • Develop CRM-driven campaigns across email, SMS, push notifications, membership communications, and other owned channels
  • Deliver personalized messaging and offers informed by channel behavior, purchase history, and location signals
  • Use geo-targeting and store-preference data to drive store visits and online order reservations
  • Leverage website behavior to guide customers toward stores, online reservations, or omnichannel fulfillment paths
  • Establish test-and-learn frameworks to optimize personalization, cadence, and omnichannel conversion

Membership & Retention
  • Lead or closely partner on retail membership program strategy and execution
  • Develop initiatives that increase repeat purchases, visit frequency, and long-term customer value across channels
  • Use CRM insights to re-engage lapsed customers and strengthen cross-channel loyalty

Team Leadership & Cross-Functional Collaboration
  • Build, lead, and manage a high-performing CRM and lifecycle marketing team
  • Serve as the CRM and customer data subject-matter expert across the organization
  • Collaborate closely with Stores, Merchandising, Marketing, Digital, E-commerce, IT, Analytics, and Customer Support

Performance, Reporting & Optimization
  • Define and track CRM and omnichannel KPIs including:

    • Customer acquisition, retention, and lifetime value (CLV)
    • Engagement and conversion across channels
    • BOPIS adoption and conversion rates
    • Online-to-store attribution and influenced store sales
    • Store visit frequency and omnichannel revenue contribution

  • Monitor customer data quality and continuously improve accuracy and usability
  • Deliver performance reporting and strategic insights to the CMO and executive leadership
  • Continuously refine CRM programs to improve omnichannel performance and customer experience

What We're Looking For
  • Bachelor's degree in Marketing, Business, Information Systems, or a related field (MBA or an advanced degree a plus)
  • Experience in brick-and-mortar, omnichannel, or specialty retail
  • 8-12+ years of experience in CRM, lifecycle marketing, or customer experience in an omnichannel or retail environment
  • 3-5+ years of people management experience
  • Hands-on experience with CRM, marketing automation, POS, membership programs, and customer data platforms (Bloomreach strongly preferred)
  • Experience managing large-scale customer databases
  • Experience managing customer data quality, de-duplication, and data hygiene
  • Strong analytical skills with the ability to connect customer insights to store, digital, and omnichannel performance

Key Competencies
  • Omnichannel, customer-first mindset
  • Strong understanding of customer data, attribution, and segmentation
  • Experience with personalization, geo-targeting, and lifecycle marketing
  • Data-driven decision making
  • Cross-functional leadership and collaboration

Work Environment
  • On-site, 5 days per week
  • Occasional travel may be required

Benefits That Support Your Growth and Well-Being:
At Micro Center, we're committed to taking care of our associates so they can thrive-both at work and in life. Our comprehensive benefits package includes:
  • Medical, Dental & Vision Coverage for regular full-time associates
  • Competitive Employee Discount, including our Friends & Family Discount Program
  • Tuition Reimbursement and Education Savings Opportunities to support continuous learning
  • Paid Time Off for regular associates to rest, recharge, and take care of what matters most
  • 401(k) Retirement Plan with Company Match to help you plan for the future
  • Industry-Leading Vendor and Company Training to build your skills and product expertise
  • Clear Career Growth and Advancement Opportunities across the organization

Why Micro Center
Our core promise is to take care of our associates and our customers. That commitment has guided our culture, our growth, and our success for more than four decades-and it's what makes Micro Center a truly exceptional place to build your career.
Micro Center is an Equal Opportunity Employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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