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Critical Incident Manager Jobs (NOW HIRING)

Incident Manager (Midlevel)

Arlington, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Node.Digital is seeking a Cyber Incident Manager to support this critical customer mission. Responsibilities: - Correlating incident data to identify specific trends in reported incidents ...

Senior Incident Manager

Johnston, RI · On-site

$100K - $135K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Summary The Senior Service Management Specialist leads enterprise incident management activities to ensure timely restoration of critical services and minimize business disruption, financial ...

  • Medical

Incident command - act as incident commander on major and critical incidents, owning coordination ... Experience defining or maturing an incident management practice from the ground up: severity ...

Incident Manager III

Arlington, VA · On-site

$94K - $112K/yr

Title: Incident Manager III Description: Solutions³ LLC is supporting our prime contractor and ... critical asset owners who experience cyber-attacks, providing immediate investigation and ...

Incident Manager (Midlevel)

Arlington, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Node.Digital is seeking a Cyber Incident Manager to support this critical customer mission. Responsibilities: - Correlating incident data to identify specific trends in reported incidents ...

Senior Incident Manager

Iselin, NJ · On-site

$100K - $135K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Summary The Senior Service Management Specialist leads enterprise incident management activities to ensure timely restoration of critical services and minimize business disruption, financial ...

Incident Manager II

Arlington, VA · On-site

$56K - $66K/yr

Title: Incident Manager II Description: Solutions³ LLC is supporting our prime contractor and ... critical asset owners who experience cyber-attacks, providing immediate investigation and ...

Incident Manager II

Arlington, VA · On-site

$75K - $94K/yr

Title: Incident Manager II Description: Solutions³ LLC is supporting our prime contractor and ... critical asset owners who experience cyber-attacks, providing immediate investigation and ...

The Senior Manager of Incident Management is accountable for the end-to-end Incident Management ... Ensure clear roles, runbooks, and on-call models are defined and followed during critical incidents.

Incident Manager II

Arlington, VA · On-site

$56K - $66K/yr

... critical asset owners who experience cyber-attacks, providing immediate investigation and ... incident management or cybersecurity operations Responsibilities Include: * Researching and ...

Senior Incident Manager

Johnston, RI · On-site

$100K - $135K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Summary The Senior Service Management Specialist leads enterprise incident management activities to ensure timely restoration of critical services and minimize business disruption, financial ...

Incident Manager III

Arlington, VA · On-site

$94K - $112K/yr

Title: Incident Manager III Description: Solutions³ LLC is supporting our prime contractor and ... critical asset owners who experience cyber-attacks, providing immediate investigation and ...

Incident Manager III

Arlington, VA · On-site

$94K - $112K/yr

Title: Incident Manager III Description: Solutions³ LLC is supporting our prime contractor and ... critical asset owners who experience cyber-attacks, providing immediate investigation and ...

Senior Incident Manager

Iselin, NJ · On-site

$100K - $135K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Summary The Senior Service Management Specialist leads enterprise incident management activities to ensure timely restoration of critical services and minimize business disruption, financial ...

Incident Manager III

Arlington, VA · On-site

$94K - $112K/yr

Title: Incident Manager III Description: Solutions³ LLC is supporting our prime contractor and ... critical asset owners who experience cyber-attacks, providing immediate investigation and ...

... critical environments. Key Responsibilities Major Incident Management • Lead end-to-end response ... for high-priority incidents, including triage, coordination, escalation, and service restoration ...

Incident Manager III

Arlington, VA · On-site

$94K - $112K/yr

Title: Incident Manager III Description: Solutions³ LLC is supporting our prime contractor and ... critical asset owners who experience cyber-attacks, providing immediate investigation and ...

Incident Manager III

Arlington, VA · On-site

$94K - $112K/yr

Title: Incident Manager III Description: Solutions³ LLC is supporting our prime contractor and ... critical asset owners who experience cyber-attacks, providing immediate investigation and ...

Incident Manager III

Arlington, VA · On-site

$94K - $112K/yr

Title: Incident Manager III Description: Solutions³ LLC is supporting our prime contractor and ... critical asset owners who experience cyber-attacks, providing immediate investigation and ...

Showing results 41-60

Critical Incident Manager information

See salary details

$36.5K

$163.4K

$193.5K

How much do critical incident manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for critical incident manager in the United States is $163,404.00, according to ZipRecruiter salary data. Most workers in this role earn between $129,000.00 and $193,000.00 per year, depending on experience, location, and employer.

What does a Critical Incident Manager do?

A Critical Incident Manager is responsible for overseeing and resolving major IT incidents that impact business operations. They coordinate rapid response efforts, communicate with stakeholders, and ensure minimal disruption by leading incident resolution teams. Their role includes identifying root causes, implementing corrective actions, and improving incident management processes to prevent future occurrences. They work under high-pressure situations and require strong problem-solving, leadership, and communication skills.

What are the key skills and qualifications needed to thrive as a Critical Incident Manager?

Critical Incident Managers require strong analytical, problem-solving, and decision-making abilities, typically supported by a background in IT, cybersecurity, or business continuity, and a bachelor's degree in a related field. Familiarity with incident management systems, ticketing tools like ServiceNow or Jira, and industry certifications such as ITIL or CISSP is highly valued. Exceptional communication, leadership, and the ability to stay calm under pressure distinguish top performers in this position. These skills are vital to ensure rapid response, clear coordination, and effective resolution during high-impact incidents.

What are the typical challenges faced by a Critical Incident Manager, and how can I prepare to handle them?

As a Critical Incident Manager, you’ll often deal with high-stakes situations requiring quick assessments and decisive action, sometimes outside of regular hours. Challenges may include managing conflicting priorities, coordinating communication across multiple teams, and documenting incident responses under tight deadlines. Preparing by developing strong organizational skills, gaining familiarity with your organization’s escalation procedures, and practicing clear, concise communication will help you succeed. Additionally, staying current with best practices in incident management and regularly participating in training drills can further strengthen your ability to handle real-world crises effectively.

More about Critical Incident Manager jobs

What cities are hiring for Critical Incident Manager jobs?

Cities with the most Critical Incident Manager job openings:

What states have the most Critical Incident Manager jobs?

States with the most job openings for Critical Incident Manager jobs include:

Infographic showing various Critical Incident Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $163,404 per year, or $78.6 per hour.

Incident Manager (Midlevel)

Node.Digital

Arlington, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


Job description

Incident Manager

Location: Arlington, VA

Must have an active Top Secret Security Clearance

Node.Digital is supporting a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks, providing immediate investigation and resolution. Contract personnel perform investigations to characterize the severity of breaches, develop mitigation plans, and assist with the restoration of services.

Node.Digital is seeking a Cyber Incident Manager to support this critical customer mission.
Responsibilities:
- Correlating incident data to identify specific trends in reported incidents
- Recommending defense in depth principles and practices (i.e. Defense in Multiple Places, layered defenses, security robustness, etc.)
- Performing Computer Network Defense incident triage to include determining scope, urgency, and potential impact
- Researching and compiling known resolution steps or workarounds to enable mitigation of potential Computer Network Defense incidents within the enterprise
- Applying cybersecurity concepts to the detection and defense of intrusions into small, and large-scale IT networks, and conduct cursory analysis of log data
- Monitoring external data sources to maintain currency of Computer Network Defense threat condition and determine which security issues may have an impact on the enterprise
- Identifying the cause of an incident and recognizing the key elements to ask external entities when learning the background and potential infection vector of an incident,
- Receiving and analyzing network alerts from various sources within the enterprise and determine possible causes of such alerts
- Tracking and documenting Computer Network Defense (CND) incidents from initial detection through final resolution, and work with other components within the organization to obtain and coordinate information pertaining to ongoing incidents
- Providing support during assigned shifts

Requirements

Required Skills:
- U.S. Citizenship
- Must have an active TS/SCI clearance
- Must be able to obtain DHS Suitability
- 5+ years of directly relevant experience in cyber incident management or cybersecurity operations
- Knowledge of incident response and handling methodologies
- Having close familiarity with NIST 800-62 (latest revision), and FISMA standards as they pertain to reporting incidents.
- Knowledge of the NCCIC National Cyber Incident Scoring System to be able to prioritize triaging of incident
- Knowledge of general attack stages (e.g., foot printing and scanning, enumeration, gaining access, escalation of privileges, maintaining access, network exploitation, covering tracks, etc.)
- Skill in recognizing and categorizing types of vulnerabilities and associated attacks
- Knowledge of basic system administration and operating system hardening techniques, Computer Network Defense policies, procedures, and regulations
- Knowledge of different operational threat environments (e.g., first generation [script kiddies], second generation [non nation-state sponsored], and third generation [nation-state sponsored])
- Knowledge of system and application security threats and vulnerabilities (e.g., buffer overflow, mobile code, cross-site scripting, PL/SQL and injections, race conditions, covert channel, replay, return- oriented attacks, and malicious code)
Desired Skills:
- Knowledge of different operational threat environments (e.g., first generation [script kiddies], second generation [non nation-state sponsored], and third generation [nation-state sponsored])
- Knowledge of system and application security threats and vulnerabilities (e.g., buffer overflow, mobile code, cross-site scripting, PL/SQL and injections, race conditions, covert channel, replay, return- oriented attacks, and malicious code)
Required Education:
BS Incident Management, Operations Management, Cybersecurity or related degree. HS Diploma with 7-9 incident management or cyber security experience
Desired Certifications:
GCIH, GCFA GISP, GCED, CCFP or CISSP


Company Overview:

Node. Digital is an independent Digital Automation & Cognitive Engineering company that integrates best-of-breed technologies to accelerate business impact.
Our Core Values help us in our mission. They include:
OUR CORE VALUES
Identifying the~RIGHT PEOPLE~and developing them to their full capabilities
Our customer’s “Mission” is our “Mission”. Our~MISSION FIRST~approach is designed to keep our customers fully engaged while becoming their trusted partner
We believe in~SIMPLIFYING~complex problems with a relentless focus on agile delivery excellence
Our mantra is “~Simple*Secure*Speed~” in the delivery of innovative services and solutions

Benefits

We are proud to offer competitive compensation and benefits packages to include:

  • Medical
  • Dental
  • Vision
  • Basic Life
  • Health Saving Account
  • 401K
  • Three weeks of PTO/Sick
  • 11 Paid Holidays
  • Pre-Approved Online Training