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Crisis Worker Jobs in Indiana (NOW HIRING)

Centerstone

Crisis Center-Shift Leader

Indianapolis, IN · On-site

$55 - $75/hr

Handle crisis situations as they arise. Participates in or coordinates emergency services in order ... Licensed Professional Counselor (LPC), Licensed Clinical Social Worker (LCSW), or Licensed Marriage ...

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Crisis Worker information

See Indiana salary details

$8

$20

$36

How much do crisis worker jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for crisis worker in Indiana is $20.60, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $21.97 per hour, depending on experience, location, and employer.

What is a crisis worker?

Crisis workers are trained professionals who provide immediate support and intervention to individuals experiencing emotional, mental health, or situational crises. They assess the situation, offer counseling, and connect people to necessary resources, such as shelters, medical care, or ongoing mental health services. Their goal is to help stabilize the individual and ensure their safety while guiding them toward longer-term support if needed.

What does a crisis worker do?

A crisis worker offers information or counseling when a person is facing a challenging situation, typically involving a mental or behavioral health issue. Many crisis worker positions answer calls for a crisis hotline, where they may conduct an intervention or offer safety planning. Your primary duties and responsibilities are to provide assessments and counseling for those in need. Clients include people who might be at risk of self-harm, suffer from drug addiction, have survived extreme trauma, or are grieving or bereaving. Your duties and responsibilities may include understanding your client’s mental state, providing treatment or referrals, providing group, individual, or family counseling in a safe setting, and advocating on behalf of your client.

What are the key skills and qualifications needed to thrive as a crisis worker, and why are they important?

To thrive as a Crisis Worker, you need a background in psychology, social work, or a related field, often supported by a relevant degree and crisis intervention training. Familiarity with crisis management protocols, case management systems, and sometimes certifications like CPI (Crisis Prevention Institute) are typically required. Strong communication, emotional resilience, and de-escalation skills are essential soft skills for this role. These abilities are crucial for providing effective support, ensuring client safety, and navigating high-pressure situations with vulnerable individuals.

What are some common challenges a crisis worker may face, and how are they typically addressed on the job?

Crisis Workers often encounter emotionally charged situations and individuals in acute distress, which can be both challenging and rewarding. Managing high stress levels, maintaining professional boundaries, and dealing with unpredictable scenarios are common challenges. Most organizations provide regular supervision, debriefing sessions, and access to mental health resources to ensure the well-being of their Crisis Workers. Team collaboration and ongoing training also play a crucial role in helping staff navigate difficult situations effectively.

What is the difference between Crisis Worker vs Mental Health Counselor?

AspectCrisis WorkerMental Health Counselor
Required CredentialsHigh school diploma or equivalent; some roles require certification or trainingBachelor's or master's degree in psychology, counseling, or related field; licensure often required
Work EnvironmentEmergency settings, crisis hotlines, community outreachClinics, private practices, hospitals, mental health facilities
Employer & IndustryNonprofits, government agencies, hospitalsPrivate practices, clinics, hospitals, mental health organizations

While both Crisis Workers and Mental Health Counselors support individuals with mental health challenges, Crisis Workers primarily operate in emergency and outreach settings, providing immediate support during crises. Mental Health Counselors typically offer ongoing therapy in clinical environments, requiring advanced degrees and licensure. Understanding these differences helps in choosing the right career path or seeking appropriate services.

Do you get paid to be a crisis worker?

Yes, crisis workers are typically paid for their work, which can include providing support, counseling, and intervention during emergencies. Salaries vary depending on the employer, location, experience, and certifications, but most crisis workers receive regular compensation for their services.
More about Crisis Worker jobs

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Crisis Worker jobs near you
Infographic showing various Crisis Worker job openings in Indiana as of August 2026, with employment types broken down into 56% Full Time, and 44% Part Time. Highlights an 88% In-person, 6% Hybrid, and 6% Remote job distribution, with an average salary of $42,838 per year, or $20.6 per hour.

Crisis Clinician/IMPD Outreach

Health & Hospital Corporation of Marion County

Indianapolis, IN • On-site

$52K - $68K/yr

Full-time

Re-posted 22 days ago

Job description

Division:Eskenazi Health
Sub-Division: SEMHC
Req ID: 25531
Schedule: Full Time
Shift: Days
Sandra Eskenazi Mental Health Center, Indiana's first community mental health center, provides comprehensive care for emotional and behavioral problems, including severe mental illness and substance abuse. The Sandra Eskenazi Mental Health Center offers both inpatient and outpatient services, including several outreach centers as well as clinic- and community-based services.
FLSA Status
Exempt
Job Role Summary
Looking for a unique opportunity to combine crisis intervention with community outreach? Join our Mobile Crisis Assistance Team (MCAT) and partner directly with IMPD officers to provide real-time mental health and substance use crisis intervention in the community. This unique role combines clinical expertise, community outreach, and crisis response to connect individuals with the support and services they need most.
Essential Functions and Responsibilities
• Work in partnership with IMPD to meet specific program goals outlined by Indianapolis Office of Public Safety and SEMHC
• Provide on-site clinical assessments of behavioral health and addiction during dispatched runs
• Follow-up with referred individuals to identify and overcome barriers as well as to facilitate linkage to services based on need
• Offer brief, targeted interventions, including crisis debriefings as needed, which promote resilience, wellness, and independence
• Provides consultation at 911 dispatch
• Foster and build relationships with community services, agencies, and neighborhood resources
• Periodically attend Crime Watch meetings to provide information about behavioral health and addiction treatment services
• Facilitate behavioral health and addiction training in schools and/or community settings
• Foster professional growth for IMPD and other Public Safety personnel, by providing consultation, educational services, and written resources
• Collaborate with IMPD Homeless Outreach Officers as needed
• Assist individuals with identifying and overcoming barriers to services, then link with community resources and treatment
• Maintain appropriate documentation in multiple systems to ensure communication and continuity of care with primary care, psychiatric, and medical providers
Job Requirements
• LCSW, LMFT, or LMHC licensure in the State of Indiana required
• Master's degree in Human Services field required
• Experience of 3-5 years in a behavioral health setting working with individuals having persistent severe mental illness, behavioral health crisis experience preferred
• Experience providing compassionate care to under-served and vulnerable populations
• Cardiopulmonary Resuscitation and CPI
  • Valid Indiana driver's license that meets Eskenazi Health's driving policy requirements

Knowledge, Skills & Abilities
• Understanding of and ability to implement a strengths-based, community treatment model
• Strong interpersonal skills with ability to be both clear and concise in written and verbal communications
• Demonstrates solid knowledge of psychiatric/addiction diagnoses and understanding of their impact on behavior and all life domains
• Demonstrates solid knowledge of psychotropic medications and their uses and side effects
• Willingness and ability to work cooperatively in a multidisciplinary team
• Ability to use age-appropriate communication skills
• Ability to interpret and apply complex directives, information, and regulations
• Crisis intervention skills
• Knowledge of community safety while in crisis settings
• Must meet all population-specific competencies for role and service area
• Ability to gather, interpret, and analyze data
• Knowledge of local resources and how to link individuals with services
• Knowledge of Indiana mental health statutes, especially Immediate Detentions and Emergency Detentions
• Teaching and public speaking abilities
• Sufficient computer literacy to utilize various documentation platforms
Sandra Eskenazi Mental Health Center's primary mission is to serve individuals with serious mental illness and chronic addiction as well as seriously emotionally disturbed children and their families. Patients of all ages are welcomed, from children to seniors, with a philosophy of care that stresses strength-based and family- and community-centered treatment utilizing the Recovery Model of treatment.

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