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Crisis Worker Jobs in Indiana (NOW HIRING)

Accenture

Cyber Crisis & Readiness Manager

Carmel, IN · On-site

$140 - $260/hr

You have hands-on experience working directly on technical components of cyber crisis response, including containment, eradication, or recovery activities Compensation at Accenture varies depending ...

HHC

Crisis Clinician/IMPD Outreach

Indianapolis, IN · On-site

$52K - $68K/yr

... working with individuals having persistent severe mental illness, behavioral health crisis ... experience preferred Experience providing compassionate care to under-served and vulnerable ...

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Crisis Worker information

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How much do crisis worker jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for crisis worker in Indiana is $20.60, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $21.97 per hour, depending on experience, location, and employer.

What is a crisis worker?

Crisis workers are trained professionals who provide immediate support and intervention to individuals experiencing emotional, mental health, or situational crises. They assess the situation, offer counseling, and connect people to necessary resources, such as shelters, medical care, or ongoing mental health services. Their goal is to help stabilize the individual and ensure their safety while guiding them toward longer-term support if needed.

What does a crisis worker do?

A crisis worker offers information or counseling when a person is facing a challenging situation, typically involving a mental or behavioral health issue. Many crisis worker positions answer calls for a crisis hotline, where they may conduct an intervention or offer safety planning. Your primary duties and responsibilities are to provide assessments and counseling for those in need. Clients include people who might be at risk of self-harm, suffer from drug addiction, have survived extreme trauma, or are grieving or bereaving. Your duties and responsibilities may include understanding your client’s mental state, providing treatment or referrals, providing group, individual, or family counseling in a safe setting, and advocating on behalf of your client.

What are the key skills and qualifications needed to thrive as a crisis worker, and why are they important?

To thrive as a Crisis Worker, you need a background in psychology, social work, or a related field, often supported by a relevant degree and crisis intervention training. Familiarity with crisis management protocols, case management systems, and sometimes certifications like CPI (Crisis Prevention Institute) are typically required. Strong communication, emotional resilience, and de-escalation skills are essential soft skills for this role. These abilities are crucial for providing effective support, ensuring client safety, and navigating high-pressure situations with vulnerable individuals.

What are some common challenges a crisis worker may face, and how are they typically addressed on the job?

Crisis Workers often encounter emotionally charged situations and individuals in acute distress, which can be both challenging and rewarding. Managing high stress levels, maintaining professional boundaries, and dealing with unpredictable scenarios are common challenges. Most organizations provide regular supervision, debriefing sessions, and access to mental health resources to ensure the well-being of their Crisis Workers. Team collaboration and ongoing training also play a crucial role in helping staff navigate difficult situations effectively.

What is the difference between Crisis Worker vs Mental Health Counselor?

AspectCrisis WorkerMental Health Counselor
Required CredentialsHigh school diploma or equivalent; some roles require certification or trainingBachelor's or master's degree in psychology, counseling, or related field; licensure often required
Work EnvironmentEmergency settings, crisis hotlines, community outreachClinics, private practices, hospitals, mental health facilities
Employer & IndustryNonprofits, government agencies, hospitalsPrivate practices, clinics, hospitals, mental health organizations

While both Crisis Workers and Mental Health Counselors support individuals with mental health challenges, Crisis Workers primarily operate in emergency and outreach settings, providing immediate support during crises. Mental Health Counselors typically offer ongoing therapy in clinical environments, requiring advanced degrees and licensure. Understanding these differences helps in choosing the right career path or seeking appropriate services.

Do you get paid to be a crisis worker?

Yes, crisis workers are typically paid for their work, which can include providing support, counseling, and intervention during emergencies. Salaries vary depending on the employer, location, experience, and certifications, but most crisis workers receive regular compensation for their services.
More about Crisis Worker jobs

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Crisis Worker jobs near you
Infographic showing various Crisis Worker job openings in Indiana as of August 2026, with employment types broken down into 56% Full Time, and 44% Part Time. Highlights an 88% In-person, 6% Hybrid, and 6% Remote job distribution, with an average salary of $42,838 per year, or $20.6 per hour.

Crisis Intervention Licensed Therapist - Night Shift

Cummins Behavioral Health Systems

Avon, IN • On-site

$59K - $76K/yr

Full-time

Medical, Retirement, PTO

Re-posted 7 days ago

Job description

Cummins Behavioral Health Systems, Inc. is currently seeking a Crisis Intervention Licensed Therapist to work as a member of an interdisciplinary Crisis Response Team, providing crisis services in Hendricks County. 

This is a hybrid position with a home base at our Hendricks County (Avon) office. The schedule includes a combination of office-based, community-based and remote work, depending on operational and consumer care needs. Team members may work non-traditional hours, including evenings, weekends, and holidays, as part of a 24/7 crisis response program.

Schedule: Primarily Nights

You MUST reside in or be willing to relocate to Indiana.

Job Summary:

The Crisis Intervention Licensed Therapist provides evidence-based crisis assessment, intervention, and stabilization services to individuals and families. As part of a 24/7 interdisciplinary Crisis Response Team, this role collaborates with community partners, including law enforcement, hospitals, and first responders, to deliver crisis services through a combination of in-person, community-based, and virtual interventions while coordinating ongoing care.

Responsibilities:

  • Conduct crisis assessments through telephonic, walk-in, mobile and virtual crisis response.
  • Provide crisis intervention, safety planning, and stabilization services.
  • Coordinate psychiatric hospitalization and connect individuals to community resources.
  • Complete timely and accurate clinical documentation in the electronic health record (EHR).
  • Collaborate with interdisciplinary teams, community partners, and emergency responders to coordinate care.
  • Participate in treatment planning, case management, training, and ongoing quality improvement activities.
  • Perform other duties as assigned.

Education/Experience:

  • Master's degree in behavioral health, social work, counseling, or other related field; and
  • Licensure in the state of Indiana as an LCSW, LMHC, LCAC and/or LMFT; 

Benefits Include:

  • Competitive salaries.
  • Excellent work life balance.
  • Professional training, leadership training, and advancement available.
  • Generous paid time off.
  • Eight paid holidays yearly.
  • Diverse career tracts.
  • Comprehensive insurance package.
  • Clinical support from leaders in field.
  • Matching contributions to your 401K program.

As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health, Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being.

Cummins is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Employment Type: FULL_TIME

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