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Credit Collections Manager Jobs in Washington (NOW HIRING)

Pratum Co

Community Manager - Tax Credit

Washington, DC · On-site

$65 - $70/hr

A Tax Credit Property Manager is responsible for the management of units, ensuring compliance with ... Collects rents and other monies due from residents; posts collections to resident account cards ...

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Financial Management Trainee

Sterling, VA · On-site

$28/hr

Through a combination of on-the-job training and formal learning opportunities, trainees will develop expertise in credit management, collections, financial analysis, construction risk management ...

LHH US

Collections & A/R Specialist

Washington, DC · On-site

$33 - $38/hr

Position Summary Our client is seeking a detail-oriented and results-driven B2B Collections ... Strong understanding of accounts receivable processes and credit management. * Experience working ...

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Credit Collections Manager information

See Washington salary details

$61.7K

$98.7K

$143.8K

How much do credit collections manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for credit collections manager in Washington is $98,659.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,400.00 and $113,300.00 per year, depending on experience, location, and employer.

What does a credit collections manager do?

The job duties of a credit and collections manager involve overseeing credit and collections operations for a company or organization. In this career, your responsibilities include running credit checks on each customer, client, or vendor to assess the risk involved in a loan, credit, or other financial agreement. You establish metrics for evaluating risk, and you maintain documentation for each of the accounts under your management. You also set limits on the amount of credit. If a customer builds too much debt, the credit and collections manager initiates collections proceedings. You also ensure quality customer service and approve reimbursement when necessary.

What are the key skills and qualifications needed to thrive as a credit collections manager?

To thrive as a Credit Collections Manager, you need expertise in credit management, debt collection practices, financial analysis, and typically a degree in finance, accounting, or a related field. Familiarity with collections software (such as SAP, Oracle, or FICO), CRM systems, and certification from organizations like the ACA International is often required. Strong negotiation, leadership, and communication skills are crucial for managing teams and resolving sensitive debtor situations. These skills ensure effective debt recovery, maintain positive client relationships, and minimize financial risk for the organization.

What are some typical challenges credit collections managers face when balancing customer relationships with collection targets?

Credit Collections Managers often navigate the delicate balance between achieving collection targets and maintaining positive customer relationships. Common challenges include handling sensitive conversations with clients experiencing financial hardship, negotiating payment arrangements that align with company policies, and ensuring timely collections without damaging long-term business rapport. Successful managers employ empathy, strong communication skills, and strategic negotiation to resolve issues while protecting the company's financial interests. Collaboration with sales, customer service, and finance teams is also essential to develop solutions that work for both the business and its clients.
More about Credit Collections Manager jobs

What are the most commonly searched types of Credit Collections jobs in Washington?

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For Credit Collections Manager jobs in Washington, the most frequently searched job titles are:

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Credit Collections Manager jobs near you
Infographic showing various Credit Collections Manager job openings in Washington as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $98,659 per year, or $47.4 per hour.

Regional Credit Manager Job at R.E. Michel Company, LLC in Glen Burnie, MD

R.E. Michel Company, LLC

Glen Burnie, MD • On-site

$52K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 20 days ago

Key responsibilities

  • Manage the credit management and account collections activity within a specific assigned territory.

  • Review new credit applications, assign credit limits and risk categories, and analyze the creditworthiness of customers.

  • Coordinate collection activities with sales reps, branch managers, and regional managers.

R.E. Michel Company rating

7.9

Company rating: 7.9 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

132nd of 429 rated retail wholesalers

Job description

Job Title: Regional Credit Manager
Full Time / Exempt
Location: Glen Burnie, MD
Reports To: Director of Credit
Attention Applicants: We are requesting that you submit your application with a resume attached OR complete question #5 with a full account of your work history. If you do not have a resume, please enter NA in the resume text box.
Any questions? Please contact Meghan Allen in HR @ 1-888-240-3636
R.E. MICHEL COMPANY LLC, a leading wholesale distributor of HVACR parts, equipment and supplies, with over 300 branch locations from coast to coast, has a potential career opportunity in our corporate offices for a full time Regional Credit Manager to join our busy Credit Department.
General Summary: Reporting directly to the Director of Credit, primary responsibility is to manage the credit management and account collections activity within a specific assigned territory; manage and supports one or more Credit Associates. The RCM has an understanding of the various state and federal statutes concerning liens, bonds, sales tax exemptions, collection practices, the Equal Credit Opportunity Act, Fair Credit Reporting Act, and the Robinson-Patman Act (anti-trust). The RCM also has a working understanding of a wide variety of customer organizational types, business sizes and R.E. Michel branch operations. Must demonstrate a positive, professional attitude about the company with co-workers and customers whether contact is by mail, email telephone, or in person.
Responsibilities:
  • Credit management functions to include: review new credit applications, assign credit limits and risk categories, analyze the credit worthiness and financial strength of new and existing customers using information provided by the customer and information obtained from other sources.
  • Analyze information provided by customer and other sources such as credit references, commercial credit reports from D&B and NACM, consumer credit reports, and customer financial statements.
  • Reconcile customer accounts, adjust and re-apply checks when necessary.
  • Enforce EPA regulations concerning the sale of CFC and HCFC refrigerants.
  • Provide overall direction to the Credit Associates to ensure the most effective effort is made to promptly collect outstanding receivables.
  • Collection of larger and/ or more critical accounts.
  • Coordinate collection activity with the sales reps, branch managers, and regional managers.
  • Participate and attend credit group meetings, visit customers and attend regional sales/managers meetings.
  • Maintain knowledge and understanding of current state and federal statutes, laws, regulations, and legal issues as they pertain to credit, collection activities and other job duties.
  • Perform other related duties as assigned.
Knowledge, Skills and Abilities:
  • Knowledge of general office practices, procedures and equipment.
  • Strong skills in customer service and handling problems tactfully and patiently.
  • Ability to multi-task in a fast-paced work environment, with a sense of urgency; excellent time management skills.
  • Outstanding administrative, organizational, and professional verbal and writing skills, typing on a personal computer; accuracy and attention to detail.
  • Excellent personal service skills with proven record of building effective relationships with both internal and external clients and personnel.
  • Strong analytical, evaluation & research skills. Positive innovative approach to problem solving.
  • Ability to exercise judgment and discretion.
  • Proficient with PC Skills, including Microsoft Word, Excel, Outlook and Internet.
Preferred Education and Qualifications:
  • Associates degree or equivalent experience.
  • 5 years previous credit management experience, preferably in a lead role.
  • Construction industry experience a plus, but not required.
  • NACM professional designation is a plus, but not required.

What is R.E Michel Company?
The R.E. Michel Company was founded in Baltimore, Maryland in 1935 as a supplier to the home heating oil burner industry. Still family owned and operated, we have grown to be one of our nation's leading wholesale distributors of HVACR and LP equipment, parts and supplies. We operate in more than 300 locations with employees who service our customers with pride!
Why Work for Us?
We can help you grow! At R.E. Michel Company, you will find many opportunities for advancement and training opportunities to help support your career. Our people are our greatest asset. From our local branch associates and field salespeople to our corporate support staff, they represent the finest professionals in the industry.
Interested in learning more about R.E. Michel Company? Listen to what our employees have to say by visiting: https://youtu.be/P8qN13teMPs
R.E. Michel Company Benefit Package for Full Time Employees Includes:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Prescription Plans
  • Wellness Discounts through Blue365
  • Access to 24-Hour Nurse Advice Hotline
  • Employee Assistance Program
  • 401(k)
  • Life and AD&D Insurance
  • Supplemental Life and AD&D Insurance for Employees, Spouses/Domestic Partners and Dependents
  • Short- and Long-term disability
  • Critical Illness/Accident Insurance/Hospital Indemnity Insurance
  • Employee Discount
  • Employee Uniform Program
  • Access to Working Advantage- Discounts on Entertainment, Shopping and MORE!
  • Access to LifeMart- Discounts on Hotels, Apple Products and MORE!
  • Career Advancement Opportunities & On-site training courses
  • Weekly Pay- Every Friday

R.E. Michel Company, LLC is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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