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Credit Card Manager Jobs in Washington (NOW HIRING)

The ideal candidate combines deep credit risk expertise with proven experience managing credit card portfolios and building high-performing teams. Key Responsibilities International Credit Strategy ...

Process customer credit card payments and resolve unapplied cash and long-standing credit issues. * Prepare bi-weekly, monthly, and quarterly accounts receivable and collection reports for management.

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Credit Card Manager information

See Washington salary details

$28.9K

$76.6K

$146.1K

How much do credit card manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for credit card manager in Washington is $76,630.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $104,800.00 per year, depending on experience, location, and employer.

What are the key responsibilities of a credit card manager?

A Credit Card Manager is responsible for overseeing the development and management of credit card products, monitoring portfolio performance, and implementing strategies to drive growth and minimize risk. This often includes analyzing data reports, collaborating with marketing, underwriting, and compliance teams, and resolving escalated customer concerns. They may also be involved in setting credit policies, ensuring regulatory compliance, and introducing product enhancements. This multifaceted role offers the opportunity to work closely with various departments and provides valuable experience for those interested in advancing to senior leadership positions within the financial services industry.

What are the key skills and qualifications needed to thrive as a credit card manager?

To thrive as a Credit Card Manager, you need strong analytical skills, knowledge of credit risk assessment, financial regulations, and generally a bachelor's degree in finance or a related field. Familiarity with customer relationship management (CRM) software, credit scoring systems, and regulatory compliance tools is often required. Excellent communication, leadership, and problem-solving abilities help you excel when coordinating cross-functional teams and addressing customer issues. These skills ensure effective portfolio management, risk mitigation, and the growth of credit card products in a competitive market.

What is a credit card manager?

A Credit Card Manager oversees the development, management, and performance of a company's credit card products and services. They analyze market trends, set pricing and rewards strategies, ensure regulatory compliance, and enhance customer experience. Additionally, they collaborate with marketing, risk management, and customer service teams to drive cardholder engagement and profitability. Their role is crucial in maximizing portfolio growth while minimizing risk and fraud.

What are the most commonly searched types of Credit Card jobs in Washington? The most popular types of Credit Card jobs in Washington are:
What are popular job titles related to Credit Card Manager jobs in Washington? For Credit Card Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Credit Card Manager jobs in Washington look for? The top searched job categories for Credit Card Manager jobs in Washington are:
What cities in Washington are hiring for Credit Card Manager jobs? Cities in Washington with the most Credit Card Manager job openings:
Infographic showing various Credit Card Manager job openings in Washington as of July 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $76,630 per year, or $36.8 per hour.

Full-time

Posted 18 days ago


Job description

Position Summary 

The Vice President, Credit Card Portfolio is responsible for leading the growth, profitability, and strategic direction of the credit card business for a $2.69B credit union. This executive owns portfolio performance, including new account growth, activation, spend, balances, interchange income, retention, and credit quality. The role combines portfolio management, analytics, product strategy, marketing optimization, and cross-functional leadership to drive sustainable growth while maintaining alignment with the credit union's risk appetite and member-first mission. 

Key Responsibilities 

  • Develop and execute a credit card growth strategy designed to increase card penetration, new account acquisition, active cardholders, purchase volume, outstanding balances, and overall portfolio profitability. 

  • Own portfolio performance and growth objectives, including new accounts, activation rates, card usage, outstanding balances, revolving balances, purchase volume, interchange revenue, net interest income, and return on assets. 

  • Lead acquisition strategies through pre-approved, pre-qualified, cross-sell, digital, branch, and partnership channels while optimizing approval rates, activation rates, and cost of acquisition. 

  • Drive activation and engagement strategies that improve first-use rates, increase active cardholders, and accelerate card usage and spend. 

  • Develop initiatives to increase purchase volume, transaction frequency, wallet share, rewards engagement, and average spend per active account. 

  • Lead retention and loyalty strategies designed to reduce portfolio attrition, improve active card retention, and increase customer lifetime value. 

  • Manage portfolio profitability through optimization of pricing, rewards, credit line management, balance transfer programs, promotional offers, and member engagement strategies. 

  • Oversee portfolio analytics across acquisition, activation, utilization, spend, revolve rate, attrition, profitability, and lifetime value to identify growth opportunities. 

  • Conduct segmentation, cohort, and vintage analyses to improve card penetration, utilization, balances, and profitability. 

  • Develop predictive models and forecasting methodologies to project portfolio growth, purchase volume, revolving balances, interchange revenue, profitability, attrition, and lifetime value. 

  • Evaluate and optimize credit line assignment, credit limit increase programs, and utilization strategies to increase responsible balance growth while maintaining acceptable risk levels. 

  • Work with Risk to monitor delinquency, charge-offs, loss rates, fraud losses, and credit quality indicators. 

  • Partner with Marketing to monitor campaign effectiveness using performance metrics and ROI analysis to improve conversion, activation, spend growth, and retention outcomes. 

  • Assess channel effectiveness across digital, branch, direct mail, and partnerships and adjust investment based on performance and ROI. 

  • Build business cases and financial projections for new products, enhancements, partnerships, and growth initiatives. 

  • Develop executive dashboards that track portfolio growth, active accounts, card penetration, balances, profitability, activation rates, retention, and credit quality. 

  • Present portfolio performance, forecasts, growth opportunities, and strategic recommendations to executive leadership and the Board. 

  • Lead, develop, and mentor a high-performing team focused on portfolio growth, analytics, profitability, and member engagement. 

Qualifications 

  • 10+ years of progressive experience in credit card portfolio management, consumer lending, payments, or retail banking. 

  • Bachelor’s degree required; advanced degree preferred. 

  • Demonstrated success growing a credit card portfolio within a credit union, regional bank, or similar-sized financial institution. 

  • Strong experience with portfolio analytics, P&L management, forecasting, segmentation, and growth strategy. 

  • Experience leading cross-functional initiatives across Marketing, Risk, Finance, Operations, and Product. 

  • Executive-level communication and leadership skills.Â