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Credit Collections Manager Jobs in Washington (NOW HIRING)

Collections Specialist

Rockville, MD · Hybrid

$45K - $63K/yr

The Collections Specialist will be an integral part of the Accounting team focusing on the ... and Accounts Receivable Manager when needed * Serve as backup with processing Credit Card ...

Collections Coordinator

Washington, DC · On-site

$85K - $105K/yr

... clients to manage payment timing, resolve invoice questions and maintain positive client ... and credit balances and assistance with reconciliations Respond promptly and professionally to ...

Collections Specialist

Rockville, MD · On-site

$45K - $63K/yr

The Collections Specialist will be an integral part of the Accounting team focusing on the ... and Accounts Receivable Manager when needed * Serve as backup with processing Credit Card ...

Collections Specialist

Rockville, MD · Hybrid

$45K - $63K/yr

The Collections Specialist will be an integral part of the Accounting team focusing on the ... and Accounts Receivable Manager when needed * Serve as backup with processing Credit Card ...

Museum Specialist

Washington, DC · On-site +1

$121K - $158K/yr

This position is organizationally located in Collections Management (OCM), Acquisitions and Special ... You will receive credit for all qualifying experience, including volunteer experience. Part-time ...

Accounts Receivable Manager

MD · On-site

$70K - $85K/yr

Oversee customer accounts, credit limits, and dispute resolution to maintain strong client ... Proven experience in Accounts Receivable leadership and collections management * Manufacturing and ...

Collector II

Laurel, MD

$29.21 - $36.51/hr

Performs collections efforts in accordance with Tower Federal Credit Union policies and procedures ... Always keeps management informed and updated of all activities and significant problems.

Showing results 21-40

Credit Collections Manager information

See Washington salary details

$61.7K

$98.7K

$143.8K

How much do credit collections manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for credit collections manager in Washington is $98,659.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,400.00 and $113,300.00 per year, depending on experience, location, and employer.

What are some typical challenges credit collections managers face when balancing customer relationships with collection targets?

Credit Collections Managers often navigate the delicate balance between achieving collection targets and maintaining positive customer relationships. Common challenges include handling sensitive conversations with clients experiencing financial hardship, negotiating payment arrangements that align with company policies, and ensuring timely collections without damaging long-term business rapport. Successful managers employ empathy, strong communication skills, and strategic negotiation to resolve issues while protecting the company's financial interests. Collaboration with sales, customer service, and finance teams is also essential to develop solutions that work for both the business and its clients.

What does a credit collections manager do?

The job duties of a credit and collections manager involve overseeing credit and collections operations for a company or organization. In this career, your responsibilities include running credit checks on each customer, client, or vendor to assess the risk involved in a loan, credit, or other financial agreement. You establish metrics for evaluating risk, and you maintain documentation for each of the accounts under your management. You also set limits on the amount of credit. If a customer builds too much debt, the credit and collections manager initiates collections proceedings. You also ensure quality customer service and approve reimbursement when necessary.

What are the key skills and qualifications needed to thrive as a credit collections manager?

To thrive as a Credit Collections Manager, you need expertise in credit management, debt collection practices, financial analysis, and typically a degree in finance, accounting, or a related field. Familiarity with collections software (such as SAP, Oracle, or FICO), CRM systems, and certification from organizations like the ACA International is often required. Strong negotiation, leadership, and communication skills are crucial for managing teams and resolving sensitive debtor situations. These skills ensure effective debt recovery, maintain positive client relationships, and minimize financial risk for the organization.

What are the most commonly searched types of Credit Collections jobs in Washington?

The most popular types of Credit Collections jobs in Washington are:

What are popular job titles related to Credit Collections Manager jobs in Washington?

For Credit Collections Manager jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Credit Collections Manager jobs in Washington look for?

The top searched job categories for Credit Collections Manager jobs in Washington are:

What cities in Washington are hiring for Credit Collections Manager jobs?

Cities in Washington with the most Credit Collections Manager job openings:

Infographic showing various Credit Collections Manager job openings in Washington as of August 2026, with employment types broken down into 100% Full Time. Highlights an 89% In-person, and 11% Hybrid job distribution, with an average salary of $98,659 per year, or $47.4 per hour.

Collections Specialist

Aramark

Rockville, MD • Hybrid

$45K - $63K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago


Aramark rating

5.9

Company rating: 5.9 out of 10

Based on 1,268 frontline employees who took The Breakroom Quiz

395th of 492 rated business services


Job description

Job Description

Position Summary:
The Collections Specialist will be an integral part of the Accounting team focusing on the collection of receivables for Avendra FF&E Services, US and Canada Divisions. This position will directly support the efforts to improve cash flow and increased cash collections. This position follows a hybrid work schedule and requires candidates to be located within commuting distance of our Rockville, MD office.


    
Position Reports to Accounts Receivable Supervisor for Avendra FF&E Services 

Job Responsibilities

Primary Responsibilities 

  • Improve cash flow by increasing collection efforts
  • Proactively identify problematic accounts to senior management  
  • Analyze, document and report customer issues to Avendra FF&E Services sales
  • Reconcile customer accounts to apply cash and assist with resolving billing discrepancies
  • Prepare collection letters to customers, as requested
  • Process daily cash receipts for checks, ACH and wires
  • Prepare journal entries as needed
  • Manage refund process by identifying and assigning refunds on a monthly basis
  • Reconcile specified general ledger accounts on a monthly and quarterly basis
  • Prepare A/R reports for monthly financial package for review
  • Manage the Creditsafe matching process by identifying and assigning accounts on a quarterly basis

Secondary Responsibilities  

  • Conduct month and year-end closing procedures to ensure the accuracy of Avendra Replenishment
  • Assist with developing and generating reports to monitor Replenishment receivables  
  • Identify and participate in process improvements to improve and streamline Replenishment accounting functions
  • Serve as backup to Accounting Administrator and Accounts Receivable Manager when needed  
  • Serve as backup with processing Credit Card transactions when needed
  • Assist with other Avendra International collection activities when needed

Primary Competencies

  • Quality & Continuous Improvement
  • Results Orientation
  • Relationship Building
  • Effective Written and Oral Communications
  • Taking Initiative
  • Business Conduct

Other Duties.  Please note this role description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job.  Duties, responsibilities and activities may change at any time with or without notice.

Work Environment.  This job operates in an office setting.  This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. 

Physical Demands. This is largely a sedentary role with some light lifting of files possibly needed.  

Qualifications
  • Proficiency in Accounting software, Excel and Word
  • Well-organized, able to effectively manage multiple priorities
  • Excellent interpersonal, written and oral communication skills with an ability to build relationships with all levels of management, field operations, and corporate business partners
  • Ability to take the initiative, to think out-of-the box to resolve issues and identify opportunities
  • Experience in collecting receivables preferred
  • Experience in performing account or customer reconciliations preferred

Years of Relevant Experience: 1-2 years of experience

Education Requirements:   BS/BA in relevant field required

Benefits

COMPENSATION: The salary range for this position is $45,000-$63,000. If both numbers are the same, that is the amount that Aramark expects to offer.  This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.  

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.   Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.  Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.  For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.   

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.


What Aramark employees say

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About Aramark

Sourced by ZipRecruiter

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.

Industry

Hospitality services and facilities support services

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US