ZipRecruiter

Log In

1

Credit Collections Associate Jobs in Rochester, NY

FAA Filters LLC

Accounting Clerk

Newark, NY

$23 - $26/hr

Match credit card transactions and proper processing of receipts * Review and reconcile Purchase ... Collections: Send statements and appropriate communications to customers per established collection ...

U.S. Navy

RETAIL SERVICES SPECIALIST

Rochester, NY · On-site

Serving as cash collections agents * Operating and maintaining vending and cash collection machines ... College credit hours toward a bachelor's or associate degree through the American Council on ...

U.S. Navy

RETAIL SERVICES SPECIALIST

Geneseo, NY · On-site

Serving as cash collections agents * Operating and maintaining vending and cash collection machines ... College credit hours toward a bachelor's or associate degree through the American Council on ...

LHH US

AR Accountant

Rochester, NY · Hybrid

$40 - $45/hr

Interact with customers regarding collections and other issues, * Reconcile subsidiary accounts ... Bert Baloga Benefit offerings available for our associates include medical, dental, vision, life ...

next page

Showing results 1-20

All JobsCredit Collections Associate JobsCredit Collections Associate Jobs in Rochester, NY

Credit Collections Associate information

See Rochester, NY salary details

$18

$23

$26

How much do credit collections associate jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for credit collections associate in Rochester, NY is $23.09, according to ZipRecruiter salary data. Most workers in this role earn between $21.59 and $23.94 per hour, depending on experience, location, and employer.

What are some common challenges Credit Collections Associates face when working with customers, and how are these challenges typically addressed?

Credit Collections Associates often encounter challenges such as negotiating payment plans with customers who are experiencing financial difficulties or handling situations where customers are unresponsive. These challenges are typically addressed through developing strong communication and negotiation skills, maintaining professionalism, and following company protocols for escalation. Team collaboration is also essential, as associates often work closely with supervisors or legal teams to resolve complex cases and ensure compliance with regulations.

What are the key skills and qualifications needed to thrive as a Credit Collections Associate, and why are they important?

To thrive as a Credit Collections Associate, you need strong analytical abilities, attention to detail, and a background in finance or accounting, often supported by a high school diploma or associate degree. Familiarity with collections management software, CRM systems, and basic Excel functions is typically required. Outstanding communication, negotiation skills, and resilience help build rapport with clients and manage challenging conversations. These skills ensure effective debt recovery, minimize financial risk, and maintain positive customer relationships for the organization.

What is the difference between Credit Collections Associate vs Credit Analyst?

AspectCredit Collections AssociateCredit Analyst
Primary RoleFocuses on collecting overdue payments and managing delinquent accountsAssesses creditworthiness of clients and analyzes credit data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer service settingsFinance, banking, lending institutions
CertificationsTypically none required; some roles may prefer collections or finance certificationsOften requires finance or credit certifications (e.g., CFA, credit certifications)

While both roles operate within the credit industry, a Credit Collections Associate primarily handles debt recovery and account management, whereas a Credit Analyst evaluates credit risk and financial data to inform lending decisions. They share some skills but serve different functions within financial organizations.

What does a Credit Collections Associate do?

A Credit Collections Associate is responsible for contacting customers to collect outstanding payments on overdue accounts. They review account histories, negotiate payment arrangements, and provide information regarding invoices and payment terms. Their role also involves maintaining accurate records of communications and payments, and escalating unresolved accounts as needed. The goal is to ensure timely payment while maintaining positive relationships with customers.
What are the most commonly searched types of Credit Collections jobs in Rochester, NY? The most popular types of Credit Collections jobs in Rochester, NY are:
What are popular job titles related to Credit Collections Associate jobs in Rochester, NY? For Credit Collections Associate jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Credit Collections Associate jobs in Rochester, NY look for? The top searched job categories for Credit Collections Associate jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Credit Collections Associate jobs? Cities near Rochester, NY with the most Credit Collections Associate job openings:
Credit Collections Associate jobs near you

Accounting Clerk

FAA Filters LLC

Newark, NY

$23 - $26/hr

Full-time

Posted 14 days ago

Job description

We are seeking a detail-oriented and organized professional to support daily accounting operations and help ensure accurate financial records. The ideal candidate is comfortable working with numbers, maintaining confidentiality, and collaborating with team members across departments to keep processes running smoothly. Job is an onsite, in-person position (not remote).

Duties and Responsibilities
  • Accounts Payable (40%) Timely processing of all accounts payable invoices including:
    • Confirm 3-way match for all PO invoices
    • Obtain approvals for non-PO invoices
    • Match credit card transactions and proper processing of receipts
    • Review and reconcile Purchase Order Received Not Invoiced Report
    • Process weekly payment runs and email remittances to vendors
  • Accounts Receivable (30%)
    • Cash Receipts: Apply customer payments daily, maintaining Open Receivables Report
    • Collections: Send statements and appropriate communications to customers per established collection guidelines. Escalate accounts and issues in a timely manner
    • Invoicing: Crosstrain and provide support to billing process
  • General Ledger (15%)
    • Record weekly payroll journal entries
    • Assist with month end close, including account reconciliations and expense analysis
    • Maintain Fixed Asset files for all new acquisitions
  • Reporting and Admin (15%)
    • Produce ad hoc reports as needed
    • Update and maintain existing reporting and documentation for vendors, including management of prepaid balances with vendors, Certificates of Insurance, and W9s for year end 1099 preparation
    • Support Continuous Improvement projects
  • Performs other related duties as assigned

Skills

  • Excellent communication skills (oral and written)
  • Responsible and ethical handling of sensitive financial information, professional
  • Familiarity with 3-way matching in accounts payable
  • Previous ERP experience and experience with Office 365 suite
  • Proficiency with Microsoft Excel, including Pivot Tables and VLOOKUP’s (or a willingness to learn)
  • Working knowledge of GAAP
  • Strong math skills
  • Strong organization skills

Education/Experience

  • Associate degree in accounting, finance, or a related field preferred
  • Previous experience in accounting, bookkeeping, or a similar clerical role preferred
  • Strong attention to detail and accuracy in data entry and recordkeeping
  • Basic understanding of accounting principles and financial processes
  • Proficiency with Microsoft Excel and other common office software