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Credit Card Program Manager Jobs (NOW HIRING)

Bertelsmann

Credit Card Associate

Westminster, MD · On-site

$38K - $40K/yr

In this role, you'll manage prepay customer accounts by processing manual credit card payments, maintaining accurate account records, resolving billing issues, and collaborating with both customers ...

EquipmentShare

Credit Card Specialist

Columbia, MO · On-site

... Manager. This could require additional communication with Payroll and the Legal Department ... Gym membership stipend + wellness programs (earn PTO and prizes!) * Company events, food truck ...

OnPath Credit Union

Card Services Manager

Metairie, LA · On-site

$68K - $85K/yr

Card Program Management * Manage the Credit Union's debit and credit card programs from issuance through maintenance and ongoing program administration. * Oversee card production, instant issue ...

EquipmentShare

Credit Card Specialist

Columbia, MO · On-site

... Manager. This could require additional communication with Payroll and the Legal Department ... Gym membership stipend + wellness programs (earn PTO and prizes!) * Company events, food truck ...

Create Your Own Career

Credit Card Associate

$38K - $40K/yr

In this role, you'll manage prepay customer accounts by processing manual credit card payments, maintaining accurate account records, resolving billing issues, and collaborating with both customers ...

EquipmentShare

Credit Card Specialist

Columbia, MO · On-site

... Manager. This could require additional communication with Payroll and the Legal Department ... Gym membership stipend + wellness programs (earn PTO and prizes!) * Company events, food truck ...

Bertelsmann-Jobs

Credit Card Associate

$38K - $40K/yr

In this role, you'll manage prepay customer accounts by processing manual credit card payments, maintaining accurate account records, resolving billing issues, and collaborating with both customers ...

Bertelsmann-Jobs

Credit Card Associate

Westminster, MD · On-site +1

$38K - $40K/yr

In this role, you'll manage prepay customer accounts by processing manual credit card payments, maintaining accurate account records, resolving billing issues, and collaborating with both customers ...

Loram

Credit Card Administrator

Hamel, MN · On-site

The Credit Card Administrator manages Loram's global credit card program, including issuance, distribution, suspension, and cancellation of company credit cards. The role also provides accounting ...

Bertelsmann-Jobs

Credit Card Associate

Westminster, MD · On-site +1

$38K - $40K/yr

In this role, you'll manage prepay customer accounts by processing manual credit card payments, maintaining accurate account records, resolving billing issues, and collaborating with both customers ...

Bertelsmann

Credit Card Associate

Westminster, MD · On-site

$38K - $40K/yr

In this role, you'll manage prepay customer accounts by processing manual credit card payments, maintaining accurate account records, resolving billing issues, and collaborating with both customers ...

Centene

Program Manager IV (Gold Card Program)

$87K - $157K/yr

Proactively manage program risks, issues, dependencies, and budget forecasts across Gold Card initiatives. * Serve as the first point of escalation for program risks and issues; work directly with ...

Hirekeyz Inc

Credit Card SME

Berkeley Heights, NJ · On-site

Expert in card application, account management, credit & terms, rewards & benefits, payment processing, billing and collection * Expert in monetary processing, Non-Monetary processing, Credit Bureau ...

Scheels

Credit Card Specialist

Eden Prairie, MN · On-site

Execute Card Member Appreciation Days or other special promotions at a high level according to ... Proficiency in Microsoft Office programs such as Excel and ability to learn Google systems like ...

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Credit Card Program Manager information

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$25.5K

$67.7K

$129K

How much do credit card program manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for credit card program manager in the United States is $67,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $92,500.00 per year, depending on experience, location, and employer.

What does a credit card program manager do?

A Credit Card Program Manager oversees the development, implementation, and management of credit card products and services within a financial institution or company. Their responsibilities include product strategy, compliance with regulations, monitoring program performance, and coordinating with marketing, customer service, and risk management teams. They analyze market trends to enhance offerings, ensure profitability, and maintain customer satisfaction. This role requires strong analytical, communication, and project management skills.

What are the key skills and qualifications needed to thrive as a credit card program manager?

To excel as a Credit Card Program Manager, you need strong analytical skills, a solid understanding of credit card products, risk management, and typically a bachelor’s degree in finance, business, or a related field. Familiarity with card management systems, data analytics tools, and regulatory compliance frameworks such as PCI DSS is essential. Exceptional communication, leadership, and stakeholder management abilities help drive cross-functional collaboration and customer-focused program enhancements. These competencies ensure effective program oversight, regulatory compliance, and the ability to grow and optimize credit card portfolios in a competitive market.

What are some common challenges faced by a credit card program manager, and how can they be addressed?

Credit Card Program Managers often encounter challenges such as balancing regulatory compliance with innovation, managing cross-functional teams, and responding to shifting market trends. Staying updated with evolving regulations and maintaining strong partnerships with risk, compliance, and IT departments is essential. Additionally, program managers must be proactive in analyzing customer data and feedback to optimize card offerings and user experience. Effective communication and agile project management can help address these challenges and drive program success.
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Credit Card Program Manager jobs near you
Infographic showing various Credit Card Program Manager job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $67,658 per year, or $32.5 per hour.

Credit Card Associate

Bertelsmann

Westminster, MD • On-site

$38K - $40K/yr

Other

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Company Description
Bertelsmann is building a global network of Accounting Shared Service Centers (ASSC) to bundle and standardize the Group's accounting processes. This includes Accounting Shared Service Centers at existing Bertelsmann locations in core European countries, North America and China. Become part of the Shared Service Center organization at our Westminster (MD) location. We look forward to your application for this exciting and varied job at one of the world's largest media corporations.
Join us in shaping the world of media, services and education. We offer business challenges and exciting projects in attractive work environments, as well as individual career and development opportunities. Bertelsmann operates in some 50 countries around the world. It includes the broadcaster RTL Group, the trade book publisher Penguin Random House, the magazine publisher Gruner + Jahr, the music company BMG, the service provider Arvato, the Bertelsmann Printing Group, the Bertelsmann Education Group, and Bertelsmann Investments, an international network of funds.
Job Description
Credit Card Associate (Remote Opportunity)
We are seeking a detail-oriented Credit Card Associate to join our team. In this role, you'll manage prepay customer accounts by processing manual credit card payments, maintaining accurate account records, resolving billing issues, and collaborating with both customers and internal teams to ensure timely account resolution.
What You'll Do
As a Credit Card Associate, you will:
  • Review and process credit-held orders throughout the day.
  • Process manual credit card payments while ensuring PCI compliance.
  • Respond promptly and professionally to customer inquiries via phone and email.
  • Investigate claims and process debit, credit, or denial adjustments as appropriate.
  • Research and resolve internal and external customer account inquiries.
  • Build and maintain positive customer relationships across assigned territories.
  • Analyze account activity and maintain accurate customer account records.
  • Perform account maintenance, including documentation for write-offs when necessary.
  • Performs daily credit card reporting while utilizing multiple systems.
  • Work with customers to resolve outstanding balances and account discrepancies.
  • Recommend appropriate collection strategies, including payment plans, shipment holds, or other account actions.
  • Escalate complex issues or potential risks to management when appropriate.
  • Stay current on technology, tools, and best practices that improve efficiency and customer service.
  • Assist with special projects and other responsibilities as business needs evolve.
Why Join Us?
  • Remote position with potential hybrid work opportunities.
  • Collaborative and supportive team environment.
  • Opportunities to develop your financial, analytical, and customer service skills.
  • Exposure to a variety of clients and business challenges.
  • Ongoing learning and professional growth opportunities.
The salary range for this position is $38,000-$40,000 per year. Additional compensation may be awarded annually contingent upon the company's results, and at the sole discretion of the company.
Qualifications
What We're Looking For
We're seeking someone who is:
  • A strong communicator with excellent verbal and written communication skills.
  • Customer-focused with the ability to build positive, professional relationships.
  • Highly organized and able to manage multiple priorities in a fast-paced environment.
  • Comfortable making sound decisions and providing thoughtful recommendations.
  • Proficient in Microsoft Excel (intermediate level) and Outlook; SAP experience is a plus.
  • Skilled at tracking follow-ups, managing outstanding items, and meeting deadlines.
  • Detail-oriented with strong analytical and problem-solving abilities.
Qualifications
  • High school diploma or equivalent required.
  • Previous experience with PCI Compliance, accounting, account receivable, customer service, or other related fields
  • Have the availability to work Monday through Friday from 8:30AM to 5:00PM EST

Additional Information
All your information will be kept confidential according to EEO guidelines.
Bertelsmann Global Business Services values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.
Disclosure requirements pertaining to the collection of your personal data:
Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.
The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.
You can contact the company's Data Protection Officer at the above-mentioned postal address.
Further information on data protection and your rights can be found here.
We value the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
All your information will be kept confidential according to EEO guidelines.
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