Creative Operations Coordinator Jobs in Ohio (NOW HIRING)

Marks, part of the Propelis Group, Marks is a consumer experience agency creating engaging moments across the entire brand spectrum—from brand design and packaging, to content and consumer connections. We are a collaborative global network of 1,900+ team members across 25+ studios and 20+ countries, partnering with some of the world’s most recognized brands to solve complex business challenges through design, strategy, and craft.

Job Summary

The Project Manager (Creative Design) is responsible for planning, organizing, and overseeing the execution of projects within Marks. This role ensures that projects are delivered on time, within budget and agreed margin and to the highest quality standards by coordinating teams, managing workflows, and maintaining clear communication with clients. The ideal candidate is a detail-oriented multitasker who thrives in a fast-paced, collaborative environment and has a passion for creative excellence.

Key Responsibilities

Project Coordination

• Develop project plans, schedules, and budgets in collaboration with the team and client.
• Owns all gates, risk and commercial controls to run the project they are accountable for, for best utilisation, workflows, and delivery. 
• Manage day-to-day operations of assigned projects, ensuring smooth execution and delivery.
• Track project performance in partnership with the PMO, ensuring adherence to timelines, budgets, and resource allocation.
• Collaborate closely with team members to ensure projects align with organizational goals and governance standards.

Team Collaboration

• Serves as the main day-to-day contact on current projects for internal project teams, collaborating internally with the design and production teams.
  
• Attends project planning meetings as needed; serves as subject matter expert regarding workflow, processes, capacity, timelines, etc.
• Participates in cross-functional teams to develop and/or adapt processes, policies, and workflows to improve efficiency, accuracy, speed, quality, etc.

Client Relationship Management

• Ensure alignment between client objectives and project deliverables.
• Manage expectations and build strong relationships to foster trust and satisfaction.

Budget & Timeline Management

• Monitor project budgets and margin, ensuring all costs are accounted for and within scope.
• Proactively address scope changes, ensuring client approval and proper documentation.
• Manage project timelines, identifying risks and adjusting plans as needed to meet deadlines.

Problem Solving & Risk Mitigation

• Identify potential challenges and develop solutions to keep projects on track.
• Escalate issues to the Senior Project Manager or Account Director when necessary, ensuring transparency.

Process Improvement

• Contribute to improving project management workflows and tools for greater efficiency.
• Document lessons learned and best practices for future projects.

About Propelis: Propelis is a portfolio of global marketing services and technology companies with a combined legacy of 150+ years, 2,000+ clients, 9,000 employees, and operations across 30 countries. Propelis provides the scale and support of a global organization while preserving the unique culture and identity of each company in its portfolio.

For more information visit: www.MakeMarks.com

EEO Statement: We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need. We offer equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled.

We strive to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team.

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $70,000 USD - $75,000 USD annually. Ultimately, in determining pay, we will consider the successful candidate’s location, experience, and other job-related factors.
Group benefits currently include a selection of health care plans with prescription drug coverage, dental plan, vision plan, basic and supplemental life insurance, a flexible spending account for medical and dependent care expenses or a health savings account based on plan selection, short/long term disability and 401(k) Savings Plan.

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