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Cptd Jobs (NOW HIRING)

AWSPRODVK1

Corporate Learning Manager 1

Jericho, NY · On-site

Certification in training and development (e.g., CPTD, ATD) or similar credentials. Responsibilities: * Conduct needs assessments to identify skill gaps and training requirements across various ...

Delta-Soni

Operational Training Specialist

Buffalo, NY · On-site

$66.12/hr

Possess a valid CPTD, APTD, or SHRM professional certification Delta Sonic participates in the E-Verify Program. Delta Sonic has been awarded as a Top Place to Work! Equal Opportunity Employer This ...

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TechOp Solutions International, Inc.

$80 - $110/hr

... CPTD). * Minimum five (5) years of experience in training, quality assurance, learning and development, or contact center operations. * Experience developing instructional materials, quality ...

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Armison Tech

Instructional Designer

Chantilly, VA · On-site

$70 - $90/hr

Certified Professional in Learning Development (CPLP) or Certified Professional in Talent Development (CPTD) The duties and responsibilities listed in this description generally cover the nature and ...

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How much do cptd jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for cptd in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is a CPTD?

A CPTD (Certified Professional in Talent Development) is a credentialed expert in talent development, learning, and performance improvement. Professionals with this certification typically work in roles related to training, instructional design, leadership development, and organizational effectiveness. Their responsibilities often include designing and implementing employee training programs, assessing learning needs, and applying best practices to enhance workforce performance. The CPTD designation is awarded by the Association for Talent Development (ATD) and signifies advanced knowledge and expertise in the field.

What are the key skills and qualifications needed to thrive as a CPTD?

To thrive as a CPTD (Certified Professional in Talent Development), you need a strong background in learning and development, instructional design, and workforce performance improvement, typically supported by several years of experience in talent development. Familiarity with learning management systems (LMS), virtual training platforms, and earning the CPTD certification from the Association for Talent Development (ATD) are highly valued. Exceptional communication, facilitation, and collaboration skills help set candidates apart in this field. These competencies are crucial for effectively designing, delivering, and evaluating impactful employee development programs that align with organizational goals.

What are some common challenges faced by CPTDs in their day-to-day work?

CPTDs often face the challenge of keeping up with rapidly changing technology and ensuring training programs remain current and effective. They also need to balance the diverse learning styles and needs of employees across an organization while managing tight deadlines and limited resources. Collaboration with subject matter experts and other departments can present communication and coordination hurdles, especially in large or global organizations. However, overcoming these challenges allows CPTDs to make a tangible impact on employee growth and organizational success.

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The top searched job categories for Cptd jobs are:

Cptd jobs near you
Infographic showing various Cptd job openings in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Contract. Highlights an 78% Physical, 8% Hybrid, and 14% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

Training and Quality Assurance Manager (Call Center)

TechOp Solutions International, Inc.

Arlington, TX • On-site

$70 - $90/hr

Other

Re-posted 4 days ago

Job description

TechOp Solutions International is seeking an experienced Remote Manager to lead the training and quality assurance functions for a high-volume, remote call center. The Manager leads all training and quality assurance functions to ensure employees consistently deliver exceptional customer service while meeting organizational quality standards. This position oversees training development, quality monitoring, coaching initiatives, and continuous improvement programs.

Duties
  • Lead the daily operations of the Training and Quality Assurance team.
  • Develop, implement, and maintain training programs for new hires and existing staff.
  • Design and update training materials, job aids, and instructional resources.
  • Conduct instructor‑led, virtual, and self‑paced training programs.
  • Establish quality standards and performance evaluation methodologies.
  • Monitor customer interactions across multiple communication channels to ensure compliance and service quality.
  • Conduct calibration sessions with operational leadership and quality teams.
  • Analyze quality trends and identify opportunities for coaching and performance improvement.
  • Prepare quality assurance reports, dashboards, and performance analyses.
  • Develop corrective action plans and continuous improvement initiatives.
  • Coordinate with operational leadership to identify training needs and performance gaps.
  • Perform additional duties as assigned.
  • Bachelor's degree from an accredited institution
  • Professional certification : Must possess a current professional certification in Human Resources or Learning and Development, such as an HRCI Professional in Human Resources (PHR), SHRM Certified Professional (SHRM-CP), or ATD Certified Professional in Talent Development (CPTD)
  • Minimum five (5) years of experience in training, quality assurance, learning and development, or contact center operations.
  • Experience developing instructional materials, quality monitoring programs, and performance improvement initiatives.
  • Strong analytical, problem‑solving, and communication skills.
  • Must meet security eligibility requirements.

TechOp Solutions is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity or any other characteristic protected by applicable federal, state or local laws.

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