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The Comprehensive Prenatal Health Worker (CPHW)/Medical Assistant provides support services, ongoing orientations, assessments, care plan development, appropriate nutrition, health education and psychosocial interventions and referral when needed, to UCHC's prenatal patients. Works under the Clinic Manager to assist with maintaining efficient patient flow and quality care during the clinic hours. Works as part of the health care team including physicians, NP/PA's and LCSW to provide comprehensive care in a non-judgmental manner. UCHC is a federally qualified health center providing comprehensive patient-centered primary care services including medical, dental, substance abuse treatment, mental health and outreach services to low income, multiethnic, uninsured and underinsured populations.
Essential Functions

1. Conducts face-to face interviews with all prenatal patients, screens patients forpresumptive eligibility (PE) and issuing of PE card if eligible; Issues the 2nd good thru extension for patients.
2. Identify opportunities and facilitate efforts to expand service or increase patient accessinto programs.
3. Assures client charts are documented whenever telephone & face-to-face contact is made.
4. Codes all super bills accordingly to type of visit and signs all chart entries using legalsignature and title.
5. Provides ongoing orientation, assessments, classes and makes the appropriate referrals when needed to our prenatal patients.
6. Prepares all Intake packets English/Spanish and makes sure all appointments have been given to patient accordingly. i.e. Intake, Initial, Medi-Cal, etc.
7. Assist patients in completing Medi-Cal forms (application) and follow-up on No show/missed appointments.
8. Orders all prenatal forms as needed and fax weekly PE enrollment Summary Forms tothe state.
9. Fax weekly schedules to Medi-Cal worker and advocate for patients with the Medi-Calworker.
10. Case management of the prenatal program, which includes reviewing all prenatal charts after each clinic visit with the provider, as well as reviewing each chart the day before thevisit with the provider. This is to assure that all procedures, tests, etc. that the providerhas ordered have been done and lab results have been received on a timely manner.
11. Attends recommended job-relatedtrainings provided by the CPSP County program.
12. Perform vital signs and record in eCW.
13. Triage and room patients for telehealth and in-person visits.
14. Provide back up support for the medical assistant team, which includes all functions of a medical assistant.
15. Assist with the training of medical assistants and volunteer staff.
16. Assist with daily and monthly quality assurance reviews including emergency kit check off.
17. Record and maintain the refrigerator and freezer temperature log.
18. Perform inventory and order VFC vaccine
19. Order laboratory and medical supplies
20. Check monthly supplies and medications for expiration and discard appropriately.

Non-Essential Functions

• As directed by the supervisor, performs other related and/or necessary tasks.

Professional Requirements

• Adhere to dress code, appearance is neat and clean.
• Maintain patient confidentiality at all times.
• Report to work on time and as scheduled.
• Maintain regulatory requirements, including all state, federal and local regulations.
• Represent the organization in a positive and professional manner at all times.
• Comply with all organizational policies and standards regarding ethical business practices.
• Communicate the mission, ethics and goals of the organization.
• Participate in performance improvement and continuous quality improvement activities.

Qualifications

• High school diploma or GED required. Medical Assistant (MA) certificate preferred
• Required: 1-year experience in a community health center setting

Knowledge, Skills, and Abilities

• Requires a comprehensive knowledge of prenatal care in outpatient settings.

• Excellent people skills, with an ability to partner with a dynamic leadership team.
• Possess personal qualities of integrity, credibility, and commitment to corporate mission.
• Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities.
• Maintain current knowledge of policies and procedures as they relate to safe work practices.
• Follow all safety procedures and report unsafe conditions.
• Follow all infection control procedures including blood-borne pathogen protocols
• Ability to work with a diverse population.
• Willing to work flexible hours, including evening and/or weekends.
• Must have reliable transportation and valid CA driver-s license and an insurable DMV record.
• Must be self-directed and work productively with minimal supervision.
• Good communication skills are necessary
• Requirement: Bilingual - Fluent and literate in Spanish

Physical Requirements and Environmental Conditions

• Exposure to blood and body fluids, communicable diseases, chemicals, radiation, and repetitive motions
• Pushing and pulling objects up to 25 lbs.
• Frequent wrist, hand and finger dexterity to perform fine motor function without tremor.
• Full range of body motion including twisting body, pushing, pulling
• Position requires light to moderate work with 25 lb. maximum weight to lift and carry.
• Position requires reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing.

Working Conditions

• Non-Ionizing Radiation (microwaves, sun)
• Hazardous Exposure (chemical [E.G. Latex] and infectious)

Work Schedule

• Monday - Friday: 9am - 6pm. Ability to work occasional evenings and Saturday's as needed.

May be traveling to all Unicare Health Center clinics to work or attend meetings as needed.