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Counter Sales Jobs in Raleigh, NC (NOW HIRING)

Counter Sales Representative

Raleigh, NC

$17 - $21.25/hr

Develops value-selling content for sales teams with the support from product experts. * Ability to create, produce, plan, organize, write, and implement impactful promotional marketing and branding ...

Sales: Actively manage the front counter area, processing cash and credit transactions using POS systems. * Yard Coordination: Communicate directly with parts pullers to retrieve parts for customers ...

Sales - Automotive Retail Counter

Durham, NC · On-site

$14.75 - $19/hr

Sales: Actively manage the front counter area, processing cash and credit transactions using POS systems. * Yard Coordination: Communicate directly with parts pullers to retrieve parts for customers ...

Sales - Retail Counter

Clayton, NC · On-site

$17K - $21K/yr

Sales: Actively manage the front counter area, processing cash and credit transactions using POS systems. * Yard Coordination: Communicate directly with parts pullers to retrieve parts for customers ...

Sales - Retail Counter

Clayton, NC · On-site

$17K - $21K/yr

Sales: Actively manage the front counter area, processing cash and credit transactions using POS systems. * Yard Coordination: Communicate directly with parts pullers to retrieve parts for customers ...

Counter Sales-HVAC & Appliance

Raleigh, NC · On-site

$17 - $21.25/hr

Welcome and assist customers at the counter, over the phone, and through email * Help customers with product questions, pricing, orders, returns, and general support * Enter and process sales orders ...

Counter Sales-HVAC & Appliance

Raleigh, NC · On-site

$17 - $21.25/hr

Welcome and assist customers at the counter, over the phone, and through email Help customers with product questions, pricing, orders, returns, and general support Enter and process sales orders ...

Counter Sales-HVAC & Appliance

Raleigh, NC · On-site

$17 - $21.25/hr

... the counter, over the phone, and through email • Help customers with product questions, pricing, orders, returns, and general support • Enter and process sales orders, quotes, returns, and ...

Showing results 21-40

Counter Sales information

See Raleigh, NC salary details

$10

$17

$24

How much do counter sales jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for counter sales in Raleigh, NC is $17.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $19.62 per hour, depending on experience, location, and employer.

What is the difference between Counter Sales vs Customer Service Representative?

AspectCounter SalesCustomer Service Representative
Primary RoleAssist customers at sales counters, process transactions, and promote productsHandle customer inquiries, provide support, and resolve issues across various channels
Work EnvironmentRetail stores, showrooms, or warehousesCall centers, retail, or office settings
Required SkillsSales skills, product knowledge, communicationCommunication, problem-solving, interpersonal skills
Common CertificationsNone typically required, but sales or retail certifications can helpCustomer service certifications (e.g., CCSP) are beneficial

While both roles involve interacting with customers, Counter Sales primarily focuses on sales transactions and product promotion at physical locations, whereas Customer Service Representatives handle a broader range of customer inquiries and support across multiple channels. Understanding these differences can help job seekers identify the right career path based on their skills and interests.

What are some common challenges faced in a counter sales role, and how can they be managed effectively?

Counter Sales professionals often encounter challenges such as handling high customer volumes during peak hours, managing inventory efficiently, and addressing diverse customer needs quickly. Effective communication skills and familiarity with the products are crucial for providing excellent service and resolving issues on the spot. Staying organized and collaborating closely with warehouse and inventory teams can help prevent stockouts and ensure smooth transactions. Proactively seeking product knowledge and maintaining a positive attitude under pressure are key strategies for thriving in this role.

What is a counter sales?

Counter Sales refers to the role of selling products or services directly to customers from a sales counter, often in retail, wholesale, or parts supply environments. Counter Sales associates assist customers by answering questions, processing transactions, providing product recommendations, and handling returns or exchanges. They play a crucial role in customer service and are often responsible for maintaining product displays and inventory behind the counter. This position requires good communication skills, product knowledge, and the ability to work efficiently in a fast-paced setting.

What are the key skills and qualifications needed to thrive as a counter sales professional, and why are they important?

To thrive as a Counter Sales professional, you need strong product knowledge, sales acumen, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic computer skills is often required. Outstanding interpersonal skills, active listening, and the ability to resolve customer concerns set top performers apart. These abilities are crucial for driving sales, building customer loyalty, and ensuring smooth retail operations.
What are popular job titles related to Counter Sales jobs in Raleigh, NC? For Counter Sales jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Counter Sales jobs in Raleigh, NC look for? The top searched job categories for Counter Sales jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Counter Sales jobs? Cities near Raleigh, NC with the most Counter Sales job openings:
Infographic showing various Counter Sales job openings in Raleigh, NC as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $36,823 per year, or $17.7 per hour.

Bilingual Counter Sales

Johnstone Supply - J Team Group

Raleigh, NC • On-site

$20K - $24K/yr

Full-time

Re-posted 26 days ago


Job description

Job Responsibilities - Answers incoming telephone calls and greets customers who walk in the store. - Handles multiple customers and customer requests simultaneously while maintaining a friendly and professional manner.- Assists customers in making product selections by asking questions and actively listening to identify customer needs. Assists with system or product troubleshooting and answering technical questions. Identifies alternate or substitute products to meet customer needs.- Researches and sources product for customers using a variety of tools, including point-of-sale computer system, catalogs, websites, JXI, and industry and store contacts .- Enters sales orders into point-of-sale computer system for invoicing or cash payments. Processes customer returns and warranties following company guidelines.- Follows up promptly on all customer requests for information, quotes, alternative parts and delivery dates. Proactively communicates with customers about any expected delays or issues with their order.- Develops good working relationships and rapport with customers. Greets regular customers by name.- Maintains the highest standards in cleanliness and appearance of the showroom through stocking shelves, housekeeping, creating displays, etc.- Resolves customer complaints and disputes in a timely, professional manner that balances customer requests with business needs.- Follows company pricing and credit guidelinesSales Results and Responsibilities- Prepares and issues sales quotes following company guidelines. Follows up on quotes to secure sales.- Educates customers/prospects re: the variety of products available for sale and the benefits of shopping at Johnstone Supply- Increases customer satisfaction and store profitability by proactively recommending additional items a customer might need and promotions that might interest them.- Uncovers and communicates sales lead information to outside sales staff and management.- Promotes surplus, sale, discounted and obsolete inventory to customers in order to maintain proper inventory levels. Communicates unexpected increases or decreases in product demand and inventory to purchasing or management.RequirementsLanguage Proficiencies:- Proficient conversational English skills.- The ability read and write in English, as necessitated for data entry, order placement, reports, or related activities.- Conversational fluency in Spanish.Education and ExperienceRequired: - High School Diploma or G.E.D and minimum of two years related experience and/or training in the HVAC/R industry; OR equivalent combination of education and experience.Preferred: - 2 years experience as a Sales and Service Associate in the HVAC/R or similar industry.
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