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Counter Sales Jobs in Raleigh, NC (NOW HIRING)

Johnstone Supply - J Team Group

Counter Sales

Durham, NC · On-site

$15.50 - $20/hr

Counter Sales Are you friendly, organized, and great at helping people find the right solution? Join Johnstone Supply and be the go-to expert our customers rely on every day! What You'll Do:Greet ...

Johnstone Supply - J Team Group

Counter Sales

Raleigh, NC · On-site

$15.75 - $20.50/hr

Counter Sales Are you friendly, organized, and great at helping people find the right solution? Join Johnstone Supply and be the go-to expert our customers rely on every day! What You'll Do:Greet ...

Johnstone Supply - J Team Group

Counter Sales

Durham, NC · On-site

$15.50 - $20/hr

Counter Sales Are you friendly, organized, and great at helping people find the right solution? Join Johnstone Supply and be the go-to expert our customers rely on every day! What You'll Do: * Greet ...

Johnstone Supply - J Team Group

Counter Sales

Durham, NC

$15.50 - $20/hr

Counter Sales Are you friendly, organized, and great at helping people find the right solution? Join Johnstone Supply and be the go-to expert our customers rely on every day! What You'll Do: * Greet ...

Cross Technologies Inc.

Counter Sales

Raleigh, NC · On-site

$17 - $21.25/hr

This Counter Sales is a vital part of our Hose and Fittings Group, operating on the front line of industrial service and custom fabrication. Check out what our associates love about their job here!

Johnstone Supply - J Team Group

Counter Sales

Raleigh, NC · On-site

$15.75 - $20.50/hr

Counter Sales Are you friendly, organized, and great at helping people find the right solution? Join Johnstone Supply and be the go-to expert our customers rely on every day! What You'll Do: * Greet ...

Johnstone Supply - J Team Group

Counter Sales

Raleigh, NC · On-site

$15.75 - $20.50/hr

Counter Sales Are you friendly, organized, and great at helping people find the right solution? Join Johnstone Supply and be the go-to expert our customers rely on every day! What You'll Do: * Greet ...

Kelly Services

Counter - Parts Sales

Raleigh, NC

$27/hr

Parts Counter Sales Raleigh, NC | Onsite Direct Hire | $21-$27/hour+ DOE Kelly Services is hiring a Parts Counter Sales professional for a growing distribution operation in Raleigh, NC. This is a ...

GPC - Genuine Parts Company

Store Counter Sales

Zebulon, NC

$13.75 - $17.75/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You do ...

Genuine Parts Company

Store Counter Sales

Zebulon, NC · On-site

$13.75 - $17.75/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You do ...

Reece Group

Counter Sales Representative

Raleigh, NC

$17 - $21.25/hr

To learn more about our purpose and values, visit our career site at Counter / Parts Sales IMPACT YOU MAKE: The parts sales role is empowered to use expertise to help our customers keep their ...

Reece Group

Counter Sales Representative

Raleigh, NC · On-site

$17 - $21.25/hr

To learn more about our purpose and values, visit our career site at Counter / Parts Sales IMPACT YOU MAKE: The parts sales role is empowered to use expertise to help our customers keep their ...

Brady Services

Counter Sales Representative

Raleigh, NC · On-site

$17 - $21.25/hr

Develops value-selling content for sales teams with the support from product experts. * Ability to create, produce, plan, organize, write, and implement impactful promotional marketing and branding ...

Brady Services

Counter Sales Representative

Raleigh, NC · On-site

$17 - $21.25/hr

Develops value-selling content for sales teams with the support from product experts. * Ability to create, produce, plan, organize, write, and implement impactful promotional marketing and branding ...

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All JobsCounter Sales JobsCounter Sales Jobs in Raleigh, NC

Counter Sales information

See Raleigh, NC salary details

$10

$17

$24

How much do counter sales jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for counter sales in Raleigh, NC is $17.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $19.62 per hour, depending on experience, location, and employer.

What is the difference between Counter Sales vs Customer Service Representative?

AspectCounter SalesCustomer Service Representative
Primary RoleAssist customers at sales counters, process transactions, and promote productsHandle customer inquiries, provide support, and resolve issues across various channels
Work EnvironmentRetail stores, showrooms, or warehousesCall centers, retail, or office settings
Required SkillsSales skills, product knowledge, communicationCommunication, problem-solving, interpersonal skills
Common CertificationsNone typically required, but sales or retail certifications can helpCustomer service certifications (e.g., CCSP) are beneficial

While both roles involve interacting with customers, Counter Sales primarily focuses on sales transactions and product promotion at physical locations, whereas Customer Service Representatives handle a broader range of customer inquiries and support across multiple channels. Understanding these differences can help job seekers identify the right career path based on their skills and interests.

What are some common challenges faced in a counter sales role, and how can they be managed effectively?

Counter Sales professionals often encounter challenges such as handling high customer volumes during peak hours, managing inventory efficiently, and addressing diverse customer needs quickly. Effective communication skills and familiarity with the products are crucial for providing excellent service and resolving issues on the spot. Staying organized and collaborating closely with warehouse and inventory teams can help prevent stockouts and ensure smooth transactions. Proactively seeking product knowledge and maintaining a positive attitude under pressure are key strategies for thriving in this role.

What is a counter sales?

Counter Sales refers to the role of selling products or services directly to customers from a sales counter, often in retail, wholesale, or parts supply environments. Counter Sales associates assist customers by answering questions, processing transactions, providing product recommendations, and handling returns or exchanges. They play a crucial role in customer service and are often responsible for maintaining product displays and inventory behind the counter. This position requires good communication skills, product knowledge, and the ability to work efficiently in a fast-paced setting.

What are the key skills and qualifications needed to thrive as a counter sales professional, and why are they important?

To thrive as a Counter Sales professional, you need strong product knowledge, sales acumen, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic computer skills is often required. Outstanding interpersonal skills, active listening, and the ability to resolve customer concerns set top performers apart. These abilities are crucial for driving sales, building customer loyalty, and ensuring smooth retail operations.
What are popular job titles related to Counter Sales jobs in Raleigh, NC? For Counter Sales jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Counter Sales jobs in Raleigh, NC look for? The top searched job categories for Counter Sales jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Counter Sales jobs? Cities near Raleigh, NC with the most Counter Sales job openings:
Counter Sales jobs near you
Infographic showing various Counter Sales job openings in Raleigh, NC as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $36,823 per year, or $17.7 per hour.

Counter Sales Associate

East Coast Metal Distributors

Raleigh, NC • On-site

$15.50 - $19.50/hr

Full-time

Re-posted 5 days ago

East Coast Metal Distributors rating

5.8

Company rating: 5.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

360th of 412 rated retail wholesalers

Job description

Job Objective: Generate sales orders while ensuring optimal customer service. Increases sales dollars and profits through communication with customers and Branch management. Possesses or attains knowledge of all products and services offered by East Coast Metal Distributors and has the ability to communicate this knowledge.
Duties and Responsibilities:
* Greets customers and enters their sales orders.
* Communicates to the customer products and services offered by E.C.M.D.
* Helps customers by suggesting associated and additional products related to their sales order.
* Helps customers to obtain items located within the branch
* Communicates to warehouse personnel that items from the counter sales area are in the customer's possession.
* Verifies that correct items and quantities are delivered to the dock for customer pickup.
* Answers the phone and assists customers.
* Helps customer with technical inquiries of all E.C.M.D. products.
* Invoices counter sales orders, including ALL orders shipped via customer pick up.
* Generates C.O.D. account deposits.
* Invoices and reconciles all cash sales in preparation for the end of day Cash Sales Reconciliation report.
* Requests Cash Sales Reconciliation Report.
* Matches sales orders, voided orders and C.O.D. deposits to Cash Reconciliation report. Then forward this report to Branch Operations Manager.
* Generates warranty credit memos for customers.
* Issues customer credit memos with Branch Operations Manager's approval.
* Voids sales orders with Branch Operations Manager's written approval for each voided ticket.
* Maintains displays for stock items sold from counter sales area.
* Ensures counter area is neat and organized.
* Performs and completes other duties assigned by Branch Operations Manager.
Special Requirements: Willing to work overtime, holidays and weekends as requested by the Branch Operations Manager.
Job Objective: Generate sales orders while ensuring optimal customer service. Increases sales dollars and profits through communication with customers and Branch management. Possesses or attains knowledge of all products and services offered by East Coast Metal Distributors and has the ability to communicate this knowledge.
Duties and Responsibilities:
* Greets customers and enters their sales orders.
* Communicates to the customer products and services offered by E.C.M.D.
* Helps customers by suggesting associated and additional products related to their sales order.
* Helps customers to obtain items located within the branch
* Communicates to warehouse personnel that items from the counter sales area are in the customer's possession.
* Verifies that correct items and quantities are delivered to the dock for customer pickup.
* Answers the phone and assists customers.
* Helps customer with technical inquiries of all E.C.M.D. products.
* Invoices counter sales orders, including ALL orders shipped via customer pick up.
* Generates C.O.D. account deposits.
* Invoices and reconciles all cash sales in preparation for the end of day Cash Sales Reconciliation report.
* Requests Cash Sales Reconciliation Report.
* Matches sales orders, voided orders and C.O.D. deposits to Cash Reconciliation report. Then forward this report to Branch Operations Manager.
* Generates warranty credit memos for customers.
* Issues customer credit memos with Branch Operations Manager's approval.
* Voids sales orders with Branch Operations Manager's written approval for each voided ticket.
* Maintains displays for stock items sold from counter sales area.
* Ensures counter area is neat and organized.
* Performs and completes other duties assigned by Branch Operations Manager.
Special Requirements: Willing to work overtime, holidays and weekends as requested by the Branch Operations Manager.

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