Correctional Records Technician Jobs (NOW HIRING)

The Department of Corrections (DOC) is seeking a highly motivated and qualified individual for the position of Correctional Records Technician at the Washington State Penitentiary. The Washington State Penitentiary is staffed 24-hours a day, 7-days a week. Whether the work is inside a prison, in community corrections, or in an administrative office, the Washington State Department of Corrections professional staff experience a high degree of personal satisfaction knowing they are creating environments in which all Incarcerated Individuals can learn to make choices that contribute to a safer society. The Department of Corrections (DOC), as a partner in the criminal justice system, enhances public safety, administers criminal sanctions and programs in accordance with the law and provides leadership for the future of corrections in Washington State. The Washington State Penitentiary (WSP) is comprised of 4 Close Custody Units, 3 Special Housing Units, 2 Intensive Management Units, 2 Medium Units, 2 Minimum Housing Units and a Health Services Building. In all, WSP houses approximately 2,000 Incarcerated Individuals and employs approximately 1,100 staff. DOC is an organization that respects individuals for their unique qualities and strives to create a safe environment for individual uniqueness.

As a custodian of Incarcerated Individuals records, the Correctional Records Technician (CRT) enters, audits and/or ensures the quality control of Incarcerated Individuals sentence structure information to include sentence revocations to be in compliance with state and federal laws, superior court sanctions and agency policies and processes. Verifies and maintains accurate Incarcerated Individuals criminal history record information provided by other criminal justice agencies.

Duty: Review and verify incarcerated individual sentence structure and criminal history information.

• Ensure the contents of incarcerated individual records are legal, accurate, and maintained in a secure setting.
• Review and verify accuracy of legal documents relating to convictions and sentencing.
• Establish and validate agency jurisdiction of incarcerated individuals.
• Verify electronic database information against source documents and resolve problems that relate to the incarcerated individual sentencing.
• Verify identification of incarcerated individuals to law enforcement through pictures, fingerprints, and other physical data.

Duty: Prepare incarcerated individual release documents and complete required notifications. Maintain electronic and physical files.

• Ensure the sentence structure and release is accurate, prepare all release documents, obtain release transportation arrangements, complete required notifications for release.
• Utilize, update, and maintain databases and programs containing information relative to incarcerated individuals' conviction, sentence, and violation history.
• Registers eligible sex offenders and kidnapping individuals prior to release;
• Enter information into the Department's electronic incarcerated individual database.
• Archive incarcerated individual records according to established procedures.
• Maintain confidentiality of information protected by agency policy or federal or state laws.
• Process Upcoming Transfers to Partial Confinement Run Wants/Warrants, complete timely Law Enforcement and Victim Witness notifications, chrono, prepare Valuables Envelope for Transfer Desk CRT, Update ID.

Duty: Provide effective communication and thorough and timely request processing.

• Respond to requests for public disclosure in compliance with federal and state public disclosure laws.
• Testify in court as an expert witness regarding the validity of incarcerated individual records and identity.
• Provide direct support to the Correctional Records Supervisor and all other Records staff.
• Complete Central File Reviews with incarcerated individuals.
• Prepares central files for review by the incarcerated individuals, attorney, or third party in accordance with applicable RCW's. Determines disclosable and non-disclosable materials based on RCW and who is viewing the file. Conducts file review with the requestor;
• Correspond with appropriate court or other legal staff to resolve sentence discrepancies or other issues related to the structure of the incarcerated individuals sentence.
• Coordinates transportation of incarcerated individuals for court appearances, transfers and releases;
• Complete appropriate incarcerated individual records paperwork affecting custody and release as required and within established timeframes.
• Reviews, evaluates, and responds to incarcerated individual's resolution requests as assigned; Completing investigation for level 1 resolutions, completing interview with individual, completing documentation from investigation.
• Complete Department of Licensing ID's. Receive request, place on callout, update photo using DOL standards, obtain signature at DOL standard, update and finalize the DOL application.
• Meet with incarcerated individuals and explain records processes and paperwork as appropriate.
• Respond professionally and appropriately to all correspondence.

Duty: All Other Tasks Assigned

• Responding to requests/questions from court, law enforcement agencies, incarcerated individuals, staff and the public.
• Make incarcerated individual and staff ID cards.
• Complete fingerprinting for incarcerated individuals and staff according to facility processes.
• Comply with requests from the chain of command involving facility operations.

Required Qualifications:

• High School Diploma or equivalent
• One year of clerical experience.
• Must respect and maintain confidentiality.
• Demonstrated ability to effectively communicate with co-workers, the public, and/or criminal justice agencies.
• Demonstrated ability to analyze and solve problems under highly stressful or adverse situations.

Observation - Observes and strategizes personal action based on environmental conditions and human behavior. Technology - Learns and utilizes computer based applications in the performance of job duties. Stress Tolerance - Remains calm and rational while handling difficult situations including, but not limited to, volatile, threatening, or other crisis/emergency situations. Professional Standards - Knows and applies relevant law, policy, procedure, and practice. Adheres to productivity standards and timelines established by law and policy. Identifies own training needs and proactively seeks training opportunities. Adaptability - Incorporates new information into an existing framework of understanding. Accepts change and supports the Agency through changes in law, policy and procedure.

Preferred/Desired Qualifications:

• Two years of experience maintaining or processing Incarcerated Individuals records, such as legal files, property files, grievance files, administrative files, medical files, parole files, counselor or custody files, in governmental law enforcement office, court setting or and adult or juvenile correctional agency.
• College-level course work in criminal justice, business administration, accounting, social science, or a related field will substitute for one year of experience.

For additional information about the agency, please visit doc.wa.gov.

Vision: Working together for safer communities. Mission: Improving public safety by positively changing lives. Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington. DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.

Important Notes:

• Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates. Phone number AND email address are required for all professional references.
• Answers to supplemental questions must be verifiable with provided work history.
• A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
• Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.
• We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances will be disqualified from consideration.
• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position