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Cook County Clerk Office Jobs (NOW HIRING)

Lee County

Deputy County Clerk - Recording

Dixon, IL · On-site

$18 - $20/hr

Dixon, IL Join the Lee County Clerk & Recorder's Office!Lee County is seeking a dependable, detail-oriented, and customer-service focused individual to join the County Clerk & Recorder's Office as a ...

Grays Harbor County

Clerk IV

Montesano, WA

$60K - $70K/yr

... office. Case processing is at is most important level. Outside training and travel to other court sites is required. Work is performed at the direction of the County Clerk or Chief Deputy Clerk.

Lee County

Deputy County Clerk - Recording

Dixon, IL · On-site

$18 - $20/hr

Dixon, IL Join the Lee County Clerk & Recorder's Office! Lee County is seeking a dependable, detail-oriented, and customer-service focused individual to join the County Clerk & Recorder's Office as a ...

Lee County

Deputy County Clerk - Recording

Dixon, IL · On-site

$18 - $20/hr

Dixon, IL Join the Lee County Clerk & Recorder's Office! Lee County is seeking a dependable, detail-oriented, and customer-service focused individual to join the County Clerk & Recorder's Office as a ...

Gossett Motors

Experienced Tag / Title Clerk

Memphis, TN · On-site

$16.75 - $20.75/hr

Prepare the paperwork from title clerks(including copying) to send to Shelby County Clerk's Office for processing. * Confirm accuracy of VIN number, odometer reading, releases of liens and that all ...

Gossett Motor Cars

Experienced Tag / Title Clerk

Memphis, TN · On-site

$16 - $20/hr

Prepare the paperwork from title clerks (including copying) to send to Shelby County Clerk's Office for processing. * Confirm accuracy of VIN number, odometer reading, releases of liens and that all ...

GovernmentJobs.com

Record Clerk - All Positions

Fort Pierce, FL · On-site

$14 - $17.25/hr

... County Clerk of the Circuit Court and Comptroller as a Record Clerk. This position offers a great opportunity to start your career in public service by providing support within the Clerk's office. No ...

Lee County

Deputy County Clerk - Recording

Dixon, IL · On-site

$18 - $20/hr

Dixon, IL Join the Lee County Clerk & Recorder's Office! Lee County is seeking a dependable, detail-oriented, and customer-service focused individual to join the County Clerk & Recorder's Office as a ...

Gossett Motors

Experienced Tag / Title Clerk

Memphis, TN

$16.75 - $20.75/hr

Prepare the paperwork from title clerks(including copying) to send to Shelby County Clerk's Office for processing. * Confirm accuracy of VIN number, odometer reading, releases of liens and that all ...

Gossett Motors

Experienced Tag / Title Clerk

Memphis, TN · On-site

$17.50 - $21.75/hr

Prepare the paperwork from title clerks(including copying) to send to Shelby County Clerk's Office for processing. * Confirm accuracy of VIN number, odometer reading, releases of liens and that all ...

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Cook County Clerk Office information

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How much do cook county clerk office jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for cook county clerk office in the United States is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What does the Cook County Clerk Office do?

The Cook County Clerk's Office is responsible for a variety of important governmental functions in Cook County, Illinois. Its duties include maintaining vital records (such as birth, marriage, and death certificates), overseeing local elections, maintaining county records, processing tax services, and recording real estate documents. The office also manages ethics filings and provides access to a variety of public records for citizens. It serves as a key resource for individuals and businesses needing official documents or information related to the county.

What are some common responsibilities and challenges for employees working at the Cook County Clerk Office?

Employees at the Cook County Clerk Office typically handle a variety of administrative tasks, such as processing vital records, managing election data, and assisting the public with documentation requests. Common challenges include maintaining accuracy under pressure, dealing with high volumes of paperwork, and delivering customer service to a diverse population. The work environment is often fast-paced, requiring strong attention to detail and excellent organizational skills. Team members collaborate closely to ensure compliance with legal standards and to support efficient office operations.

What are the key skills and qualifications needed to thrive as a Cook County Clerk Office employee?

To thrive in the Cook County Clerk Office, you need strong organizational skills, attention to detail, and a background in administrative or clerical work, often supported by a high school diploma or relevant associate degree. Familiarity with office software like Microsoft Office Suite, electronic records management systems, and document processing tools is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively assist the public and collaborate with colleagues. These skills are crucial for ensuring accurate recordkeeping, efficient office operations, and responsive service to the community.

What is the difference between Cook County Clerk Office vs Cook County Recorder?

AspectCook County Clerk OfficeCook County Recorder
Primary ResponsibilitiesMaintains official records, issues licenses, manages electionsRecords and preserves property deeds, real estate documents
Required CredentialsTypically high school diploma; some roles may require additional certificationsHigh school diploma; knowledge of property records
Work EnvironmentGovernment office, administrative settingGovernment office, records management
Industry UsageUsed in government, public administrationUsed in real estate, legal documentation

The Cook County Clerk Office primarily handles election management, licensing, and official record-keeping, while the Cook County Recorder focuses on recording and maintaining property and real estate documents. Both roles serve government functions but differ in their specific duties and areas of expertise.

What cities are hiring for Cook County Clerk Office jobs?

Cities with the most Cook County Clerk Office job openings:

What job categories do people searching Cook County Clerk Office jobs look for?

The top searched job categories for Cook County Clerk Office jobs are:

Cook County Clerk Office jobs near you
Infographic showing various Cook County Clerk Office job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $35,989 per year, or $17.3 per hour.

Administrative Support VII (Customer Service and Phone Room Supervisor - Tax Services)

Cook County Clerk's Office

Chicago, IL • On-site

$84K/yr

Full-time

Posted 11 days ago

Job description

OFFICE OF THE COOK COUNTY CLERK
NOTICE OF JOB OPPORTUNITY
Administrative Support VII (Customer Service and Phone Room Supervisor - Tax Services)
Reference ID: COB - 00001
Posting Date: August 13, 2026
Closing Date: August 27, @ 11:59:00 PM
Status: Full-time
Shift Start Time: 9:00 A.M.
Shift End Time: 5:00 P.M.
Department: Accounting
Division: RE&TS
Location: 118 N. Clark Street
Salary Range: $84,054
Grade: 19
Job Code: 5845
Union Status: SEIU 73
Shakman Status: NON-EXEMPT
FLSA Status: Non-Exempt
Application Process: Internal/External
Job Summary
The Customer Service and Phone Room Supervisor ("Supervisor") reports directly to the Tax Redemptions Manager. And also supports the Director and Deputy Clerk of Real Estate & Tax Services. The Supervisor is responsible for overseeing the day-to-day operations of the Customer Service and Phone Room Department, including but not limited to, monitoring, processing and maintenance of property tax records and ensuring the accuracy of historical tax records. The Supervisor will oversee and validate staff work at Customer Service Counter, which conducts 20-year tax searches by PIN number, and verifies and presents prior year tax bills to customers. The Supervisor also oversees the Administrative Services counter, which handles the more complex customer inquiries, government agency requests, take notices, bankruptcy requests, orders for deeds, multiple PIN searches for potential bills, and notices of extension for redemptions and all mail correspondence. The Supervisor also directs staff in the Phone Room and ensures the proper handling of phone calls and customer questions as well as the proper processing of take notices and FOIA requests. The Supervisor handles complex tax issues and troubleshoots for solutions. The Supervisor must be able to communicate with internal team members and external customers and act as a subject matter expert to other county agencies, municipal officials, tax buyers and taxpayers as it relates to CCCO's historical property tax information.
Essential Job Duties
  • Research and partner with other CCCO staff to analyze, audit, review and prepare consistent RE&TS processes and operating procedures surrounding the Customer Service and Phone Room functions.
  • Collaborate with team members to develop, implement and promote new processes and new uses for technology throughout the Customer Service and Phone Room department.
  • Serve as the subject matter liaison to all other governmental agencies on Customer Service and Phone Room matters.
  • Monitor, review, recommend and ensure proper staffing levels within the Customer Service and Phone Room department.
  • Monitor, review, recommend and ensure proper supply levels within the Customer Service and Phone Room department together with other departments in RE&TS.
  • Manage and oversee the processing of tax searches and customer service matters in compliance with the applicable Illinois statutes and county ordinances.
  • Resolve all escalated customer service and phone room issues.
  • Support FOIA Officer and Communications team in the response to FOIA, Legal, and Media requests.
  • Prepare and report Customer Service and Phone Room department productivity and data metrics on a consistent basis.
  • Review staff preparation of tax bills, tax searches, and data entry for accuracy and efficiency.
  • Coordinate and validate the processing and maintenance of take notices and notices of extensions from tax buyers in compliance with the applicable Illinois statutes and county ordinances.
  • Manage and coordinate the posting of property tax information to the public record, both digitally and in paper formats, in compliance with the applicable Illinois statutes and county ordinances.
  • Coordinate the validation of property tax records in the preparation of tax searches and providing customer service.
  • Review all bankruptcy notices and delegate for processing.
  • The Supervisor is responsible for making sure all mail correspondence is processed and distributed accordingly.
  • Create and validate requested tax searches based upon historical and current year property tax data and complete fire insurance documentation for customer.
  • Train department staff on department initiatives, procedures, systems and policies.
  • Create, maintain and implement "how-to" guides and other resource aides in collaboration with applicable CCCO staff, which will be stored and accessible for all department and CCCO staff for training and development.
  • Coach counsel and train staff in the efficient and orderly handling of Customer Service, tax searches, data entry, prior year tax bills, take notices, notices of extension, and report preparation.
  • Collaborate with Communications team to update, develop, and improve existing and new materials and documentation used by the Customer Service and Phone Room Department.
  • Troubleshoot and resolve operational matters which occur throughout the course of each day.
  • Attend, facilitate and assist with CCCO presentations regarding the Customer Service and Phone Room Department.
  • Participate in internal and external property tax or related outreach functions which may include, but are not limited to, seminars, conferences, outreach events, legislative hearings, and court appearances.
  • Perform standard supervisory duties such as, but not limited to, administering discipline, monitoring attendance, and balancing department resource needs.
  • Ability to effectively resolve disputes with customers and/or staff or escalate to management as needed.

This list represents the essential tasks performed by the position. Employees may be assigned additional duties by management as required.
Minimum Qualifications
  • High school diploma, or the General Education Development (G.E.D.) Certificate.
  • Five (5)-years of customer service experience.
  • Three (3)-years of experience working on real estate taxation issues.
  • Proficient in Microsoft Office Suites and/or Office 365.

Preferred Qualifications
  • Bachelor's Degree or higher from an accredited college or university, with an emphasis in taxation, business, or closely related field.
  • Seven (7) years of customer service experience.
  • Experience supervising and/or managing employees.

Knowledge, Skills, Abilities and Other Characteristics
  • Familiarity with Cook County taxing districts, tax codes, property identification numbers, and tax maps.
  • Knowledge of ordinances, regulations and statutes, including the Illinois Property Tax Code, which govern tax search and customer service operations.
  • Excellent verbal and written communications skills.
  • Must be self-directed, innovative and possess a positive attitude.
  • Demonstrate keen attention to detail, accuracy and precision.
  • Analytical and capable of solving complex issues.
  • Skilled researcher, capable of analyzing large sets of data related to a single or multiple issue simultaneously.
  • Ability to work independently or as a member of a team.
Physical Requirements
  • Long periods of time working on a computer requiring vision and typing capability.
  • Standing and walking for moderate periods of time.
  • Ability to sit for at least two (2) hours at a time.
  • Must be able to lift 30 lbs. (this is the weight of a Judgment Record).

COOK COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER

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