Child Support Enforcement Jobs (NOW HIRING)

About this Job Department MISSION DCFS is working to keep children safe, helping individuals and families become self-sufficient, and providing safe refuge during disasters. Department VISION We care for the well-being and safety of Louisiana's people. Department VALUES Treating all people with dignity, compassion and respect, while providing services with integrity.

At The Department of Children and Family Services, our mission is to empower communities and improve lives by delivering responsive, inclusive, and forward-thinking public services. We are proud to serve the people of Louisiana with integrity, innovation, and a deep commitment to equity. This vacancy is located in the Caddo Parish Child Support Enforcement Office in Shreveport, LA.

This position is responsible for administration of the Child Support Enforcement (CSE) program within Department of Children and Family Services (DCFS), Division of Family Support. The goal of CSE is to ensure that parents fulfill their obligation to provide financial and medical support for their child/children. The incumbent in this position will also provide direct supervision over a unit of professional social services staff that provides customer service in the CSE program.

Minimum Qualifications Six years of experience in child support enforcement; OR Six years of full-time work experience in any field plus three years of experience in child support enforcement; OR A bachelor's degree plus three years of experience in child support enforcement; OR A master's degree plus two years of experience in child support enforcement. EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification The official job specifications for this role, as defined by the State Civil Service, can be found here. Job Duties and Other Information Job Duties: Responsible for the maintenance of acceptable standards for assigned child support enforcement program(s). Assumes lead responsibility for the conciliation procedure to resolve disputes related to an individual's participation in their assigned program; interviews complainants and investigates for resolution.

Prepares required reports relative to assigned unit activities, reviews and analyzes records for quality assurance, and compiles data and statistical information for written reports. Orients staff in all areas of staff development functions; conducts individual and group conferences with staff to increase their skill and efficiency. Maintains working relationships with local, state, and federal agencies both in the public and private sector.

Position-Specific Details: Work Location: This vacancy is located in the Caddo Parish Child Support Enforcement office in Shreveport, LA. Compensation: CSE Supervisor position has a Special Entrance Rate (SER): $24.35/hour. Appointment Type: This position may be filled as a probational appointment or a job appointment that may last up to 48 months

Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee. Work Schedule: Typically, work hours are 8:00 am to 4:30 pm, Monday - Friday.

Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts. How To Apply: No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete

Contact Information: For further information about this vacancy, please contact: Laura Milstead DCFS Human Resources Laura.Milstead..DCFS@LA.GOV DCFS is an "Equal Opportunity Employer", and Louisiana is a State as a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.