Child Support Enforcement Jobs (NOW HIRING)

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose - for you, and those whobenefitfrom your passion,skillsandexpertise. Join our diverse,inclusiveand talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

What We Offer

The City and County of Denver offers a competitive salarycommensuratewith education and experience.New hires are typically brought into the organization between $23.89 - $29.86.We also offer generous benefits for full-time employees which include but are not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year + 12paid holidays, 1 personal holiday, 1 wellness dayand 1 volunteer day per year
• Competitive medical, dental and visionplanseffective within 1 month of start date

Location

The City and County of Denver supports a hybrid workplace model. Employees work where needed, at a job site several days a week and off-site as needed. In this position you can expect to work out of the Denver Human Services Castro building (1200 Federal Blvd, Denver, CO 80204) during in-office days. Employees must work within the state of Colorado on their off-site days.

WhatYou'llDo

AtDenver Human Services (DHS), we envision a healthy community where people are connected, supported, safe, and well. One in three people in Denver turn to DHS for support at all stages of life. Our employees help children, older adults, families, and individuals navigate social and economic pressures by connecting them to services and experts who support their overall well-being.

The Child Support Services (CSS) Division of Denver Human Services is currentlyseekinghighly skilled applicant for the position ofChild Support Enforcement Technician II.Child Support Services (CSS) partners with federal, state, tribal, and local governments, and others to promote parental responsibility so that children receive support from both parents, even when they live in separate households. Nationally, the child support program is one of the largest income-support programs for families, contributing money to family budgets to help pay for the basics: shelter, food, childcare, transportation, and school clothes. Child support makesa big differenceto children. We strive to provide family centered services and are incorporating innovative strategies that improve the reliability of child support payments.

CSS Vision: The vision of Child Support Services is to help build a world where children can count on their parents for the support and love that they need to be healthy and successful. CSS will put children first by both parents assuming responsibility for the economic and social well-being,healthand stability of their children. We recognize that childrenbenefitfrom positive, ongoing relationships with both parents.

Child Support Enforcement Technician II:

• Completes the early intervention process by interviewing obligors and obliges as well as researching and gathering any remaining relevant information and all necessary case documentation
• Effectively manage both automated (system-selected) and manual enforcement remedies to ensure appropriate application (and/or suppression) based upon unique case and individual situations, and further utilize critical thinking to determine whether any resources are available to assist families with breaking down barriers to compliance with court-ordered support obligations and financial stability in general
• Enforce orders when clients live in different states or different countries
• Utilize various systems and processes tolocateinformationregardingthe parties to support the enforcement of the child support orders. One party mayresideoutside of Colorado or in a different country
• Meets with and communicates with clientsregardingexplanation of child support enforcement services,processesand requirements as well as coordinates stipulations and settlements
• Assess, plan, monitors and evaluates cases to improve outcomes for assigned child support cases
• Prepares cases for by organizing case files to include relevant documents for legal proceedings as well as prepare legal documents for individual cases asrequired

WhatYou'llBring

We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels.You'llbe right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level.

Our ideal candidate has some or all the following experience, skills, and characteristics:

• Experience working with interstate child support cases
• A passion for public service and improving the lives of families through strong critical thinking skills, accuracy, and attention to detail
• Experience with managing multiplehigh prioritytasks in a fast-paced work environment
• Exhibits agility in an evolving work environment
• Experience engaging customers from diverse backgrounds with a solution-oriented approach through phone, email, and face-to-face contact
• Experience with ACSES, CBMS, Adobe and Microsoft suite is a plus
• Validdriverslicense preferred

Required Minimum Qualifications

• Education requirement: Graduation from high school or the possession of a GED,HiSETor TASC Certificate
• Experience Requirement: Four (4) years of experience performing child support initiation, enforcement, collections, investigations, casemanagementor a related field
• Education/Experience Equivalency: Additionalappropriate educationmay be substituted for the minimum experience requirements

Application Deadline

This position is expected to stay open untilAugust 9th, 2026. Pleasesubmityour application as soon as possible and no later thanAugust 9that midnight to ensure consideration.