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Conversational Ai Director Jobs (NOW HIRING)

NICE

AI Transformation Strategist

OR · On-site +1

You will primarily engage at the VP and Director level - with CX, Operations, Technology, and ... Design, build, and iteratively refine conversational AI agents from inception through deployment ...

Pwc

Conversational AI and Agentic AI - Manager

Atlanta, GA · On-site

$99K - $232K/yr

... a Conversational AI and Agentic AI - Manager, you will lead the charge in developing innovative ... At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship ...

Pwc

Conversational AI and Agentic AI - Manager

Boston, MA · On-site

$99K - $232K/yr

... a Conversational AI and Agentic AI - Manager, you will lead the charge in developing innovative ... At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship ...

Pwc

Conversational AI and Agentic AI - Manager

Houston, TX · On-site

$99K - $232K/yr

... a Conversational AI and Agentic AI - Manager, you will lead the charge in developing innovative ... At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship ...

Pwc

Conversational AI and Agentic AI - Manager

Denver, CO · On-site

$99K - $232K/yr

... a Conversational AI and Agentic AI - Manager, you will lead the charge in developing innovative ... At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship ...

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Conversational Ai Director information

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$92.1K

$175K

How much do conversational ai director jobs pay per year?

As of Sep 2, 2026, the average yearly pay for conversational ai director in the United States is $92,073.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $110,000.00 per year, depending on experience, location, and employer.

What is a Conversational AI Director?

A Conversational AI Director is a leadership role responsible for overseeing the strategy, design, development, and deployment of conversational artificial intelligence solutions, such as chatbots and virtual assistants, within an organization. They collaborate with cross-functional teams including product, engineering, and customer experience to ensure AI-powered solutions effectively meet user needs and business goals. This role also involves staying updated with emerging AI technologies, setting best practices, and measuring the impact of conversational AI initiatives.

How does a Conversational AI Director typically collaborate with cross-functional teams to drive successful AI initiatives?

A Conversational AI Director works closely with product managers, engineers, data scientists, UX designers, and business stakeholders to ensure that AI-driven conversational solutions align with both technical feasibility and business goals. They facilitate communication between teams, set strategic roadmaps, and oversee the development and deployment of conversational systems. Regular cross-functional meetings and collaborative planning sessions are common, as the role requires balancing innovation with user experience and operational constraints. This collaborative approach helps deliver AI solutions that are both effective and scalable within the organization.

What are the key skills and qualifications needed to thrive as a Conversational AI Director, and why are they important?

To thrive as a Conversational AI Director, you need deep expertise in AI, natural language processing, and product management, often supported by advanced degrees in computer science or related fields. Familiarity with machine learning frameworks, conversational AI platforms (such as Dialogflow or Rasa), and relevant certifications is important. Strong leadership, stakeholder management, and strategic communication skills help drive cross-functional alignment and innovation. These competencies ensure effective development and deployment of conversational AI solutions that meet business goals and deliver exceptional user experiences.

What is the difference between Conversational Ai Director vs Conversational Ai Engineer?

AspectConversational Ai DirectorConversational Ai Engineer
Required CredentialsTypically a bachelor’s or master’s in computer science, AI, or related fields; leadership experienceDegree in computer science, AI, or software engineering; coding certifications
Work EnvironmentStrategic leadership, project management, cross-team collaborationHands-on development, coding, model training, and testing
Industry UsageUsed in organizations to oversee AI projects and strategyInvolved in building and deploying conversational AI systems
Common Search/ComparisonYesNo

The Conversational Ai Director focuses on strategic oversight, team leadership, and project management of conversational AI initiatives. In contrast, the Conversational Ai Engineer is primarily responsible for developing, coding, and deploying AI models. Both roles are essential but differ significantly in scope and responsibilities.

More about Conversational Ai Director jobs

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Conversational Ai Director jobs near you
Infographic showing various Conversational Ai Director job openings in the United States as of August 2026, with employment types broken down into 76% Full Time, 20% Part Time, and 4% Contract. Highlights an 66% Physical, 4% Hybrid, and 30% Remote job distribution, with an average salary of $92,073 per year, or $44.3 per hour.

Expert Data Scientists, Conversational AI

Walmart

Bellevue, WA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,580 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers

Job description

Position Summary...What you'll do...
As part of the Emerging Tech team, this role sits at the forefront of how AI shifts from reactive to proactive by moving from simply answering questions to anticipating customer needs. As a Distinguished or Principal Data Scientist, you will define strategy and system level architecture across agent-led decision systems, generative media foundations, and conversational AI evaluation. Your work powers intelligent agents that guide and elevate how customers shop at Walmart at massive scale.

*Immigration Sponsorship is not available in this role

About Emerging Tech:
Our Emerging Tech team drives Walmart's AI transformation by building intelligent systems that influence how millions shop every day across our global retail ecosystem. We develop state-of-the-art generative and conversational AI that powers more proactive, connected, and personalized experiences. At this scale, every innovation you create not only reaches millions of customers worldwide but also comes to life in the very communities where you live, work, and shop.

As a Principal or Distinguished Data Scientist you will:
  • Shape the long-term vision for AI systems and platforms, setting the direction for what's next.
  • Lead architectural decisions across key areas like agentic systems, evaluation, and generative platforms.
  • Serve as a trusted technical advisor to directors and senior leaders, influencing strategy at the highest level.
  • Establish standards, frameworks, and best practices that guide teams toward excellence.
  • Showcase technical leadership externally through publications, patents, open-source contributions, and thought leadership.

Experience we are looking for:
  • 10+ years of experience building and deploying advanced ML and AI systems at scale
  • Proven track record of owning architecture-level decisions for LLMs, agentic systems, evaluation frameworks, or generative platforms
  • Deep expertise in one domain with the ability to influence adjacent areas
  • Experience turning ambiguous product or business goals into clear, long-term technical strategies
  • A strong record of production impact and technical leadership
  • External credibility through publications, patents, open-source contributions, speaking engagements, or similar achievements

About Walmart Global Tech:
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That's what we do at Walmart Global Tech. Were a team of software engineers, data scientists, cybersecurity experts and service professionals within the world's leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.
Walmart's culture is a competitive advantage, and its fostered by being together. Working together in person allows us to collaborate, align quickly and innovate with greater speed. We use our campuses to create purposeful connection rooted in deepening understanding and investing in the development of our associates.
Our hubs: Walmart is a global company with offices across the United States and around the world. Our global headquarters is in Bentonville, Arkansas, with primary hubs in the San Francisco Bay area and New York/New Jersey.
Benefits:
Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, andvaluing uniquestyles, experiences, identities, ideas, and opinions - whilebeing inclusive of all people.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Your Career Journey at Walmart
At Walmart, we want to make sure your experience connecting with us is seamless and straightforward. Here's what to expect when interacting with us as recruiters:
We'll reach out via verified LinkedIn profiles or emails ending in "@walmart.com." or "@samsclub.com". All job opportunities and applications are hosted on our official careers site: http://careers.walmart.com. There is no cost or payment required to apply or be considered for a position.
If you have any doubts about a communication, feel free to visit our careers page to verify authenticity. Thank you for exploring opportunities at Walmart!

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Sunnyvale, California US-11656: The annual salary range for this position is $143,000.00 - $286,000.00
Bellevue, Washington US-11663: The annual salary range for this position is $132,000.00 - $264,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- StockMinimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelors degree in Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field and 5 years' experience in an analytics related field. Option 2: Masters degree in Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field and 3 years' experience in an analytics related field. Option 3: 7 years' experience in an analytics or related fieldPreferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Data science, machine learning, optimization models, PhD in Machine Learning, Computer Science, Information Technology, Operations Research, Statistics, Applied Mathematics, Econometrics, Publications or active peer reviewer in related journals or conference, Successful completion of one or more assessments in Python, Spark, Scala, or R, Using open source frameworks (for example, scikit learn, tensorflow, torch), We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.Primary Location...1375 Crossman Ave, Sunnyvale, CA 94089-1114, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

What Walmart employees say

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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

Social media

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