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Contractual Service Manager Jobs (NOW HIRING)

Essel

Facility Service Manger

Pleasanton, CA

Ensure service delivery meets contractual SLAs and quality standards * Track budgets, labor costs ... Manage required monthly work order and revenue thresholds * Foster a positive, high-performing team ...

Enlightened, Inc.

Mailroom Manager

Albany, NY · On-site

$62K/yr

Maintain direct communication with client management and technical staff to ensure the project meets contractual service agreements. * Analyze workflow and assignments to ensure operations run ...

Essel

Facility Service Manger

Pleasanton, CA · On-site

Ensure service delivery meets contractual SLAs and quality standards * Track budgets, labor costs ... Manage required monthly work order and revenue thresholds * Foster a positive, high-performing team ...

Essel

Facility Service Manger

Pleasanton, CA · On-site

Ensure service delivery meets contractual SLAs and quality standards * Track budgets, labor costs ... Manage required monthly work order and revenue thresholds * Foster a positive, high-performing team ...

Allied Universal

Service Manager

Indianapolis, IN · On-site

As a Service Manager, you are the driving force behind daily security operations, ensuring the ... specific contractual hours while proactively minimizing unbilled overtime * Recruit, train ...

Allied Universal

Service Manager

Indianapolis, IN · On-site

As a Service Manager, you are the driving force behind daily security operations, ensuring the ... specific contractual hours while proactively minimizing unbilled overtime * Recruit, train ...

Allied Universal

Service Manager

Culver City, CA · On-site

$72K/yr

As a Service Manager, you are the driving force behind daily security operations, ensuring the ... specific contractual hours while proactively minimizing unbilled overtime * Recruit, train ...

Allied Universal

Service Manager

Culver City, CA · On-site

$72K/yr

As a Service Manager, you are the driving force behind daily security operations, ensuring the ... specific contractual hours while proactively minimizing unbilled overtime * Recruit, train ...

Allied Universal

Service Manager

Indianapolis, IN

As a Service Manager, you are the driving force behind daily security operations, ensuring the ... specific contractual hours while proactively minimizing unbilled overtime * Recruit, train ...

Allied Universal

Service Manager

Culver City, CA

$72K/yr

As a Service Manager, you are the driving force behind daily security operations, ensuring the ... specific contractual hours while proactively minimizing unbilled overtime * Recruit, train ...

Microsoft

Data Center Program Manager

Fayetteville, GA · On-site

$106K/yr

Overview Adheres to compliance with Data Center business units and contractual service agreements ... Manages assigned projects or programs within a single discipline to meet service delivery ...

Verida Inc

Logistics Manager

Villa Rica, GA · On-site

The Logistics Manager will make strategic decisions regarding driver deployment, including ... Determine when drivers may be assigned to areas outside their normal contractual service zones to ...

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Contractual Service Manager information

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How much do contractual service manager jobs pay per year?

As of Jun 28, 2026, the average yearly pay for contractual service manager in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as executive-level positions (CEOs, CFOs, COOs), specialized medical professionals (surgeons, anesthesiologists), and successful entrepreneurs can earn $500,000 or more annually. Contractual Service Managers typically do not reach this salary level unless they hold executive responsibilities or work in highly specialized industries with performance-based bonuses or profit sharing.

What are Contractual Service Managers?

Contractual Service Managers are professionals responsible for overseeing and managing service contracts between organizations and their clients or vendors. Their main duties include negotiating contract terms, ensuring compliance with agreed-upon service levels, monitoring contract performance, and addressing any issues that arise during the contract period. They act as the main point of contact for contract-related matters, working to ensure both parties meet their obligations and maintain a positive business relationship. This role often requires strong organizational, negotiation, and communication skills.

What is a contract services manager job description?

A contract services manager oversees the planning, negotiation, and management of service contracts between an organization and external vendors or clients. They ensure contractual obligations are met, monitor service delivery, and handle negotiations to optimize costs and performance, often requiring strong communication, negotiation skills, and knowledge of contract law. The role may involve coordinating with various departments and using contract management software.

How much do contract managers get paid?

Contractual Service Managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries can vary based on the complexity of contracts managed and certifications held, such as Certified Contract Manager (CCM).

What job makes $10,000 a month without a degree?

A Contractual Service Manager can earn around $10,000 a month through overseeing service contracts, managing client relationships, and negotiating terms, often in industries like IT, healthcare, or facilities management. Success in this role depends on experience, negotiation skills, and industry knowledge, rather than formal degrees.

What are some common challenges faced by Contractual Service Managers when coordinating between clients and service providers?

Contractual Service Managers often encounter challenges such as managing client expectations, ensuring service providers meet agreed-upon standards, and resolving disputes that may arise during contract execution. Balancing the needs of both parties while adhering to contractual terms requires strong communication and negotiation skills. Additionally, they must stay organized to monitor compliance, handle documentation, and adapt to any changes in service requirements or regulations.

What are the key skills and qualifications needed to thrive as a Contractual Service Manager, and why are they important?

To thrive as a Contractual Service Manager, you need expertise in contract management, negotiation, compliance, and a relevant degree in business, law, or a related field. Familiarity with contract management software, ERP systems, and knowledge of industry regulations or certifications like NCMA’s CPCM are often required. Strong organizational skills, attention to detail, and effective communication are vital soft skills for success in this role. These competencies ensure service agreements are executed efficiently, risks are minimized, and client relationships are maintained effectively.

What is the difference between Contractual Service Manager vs Contract Coordinator?

AspectContractual Service ManagerContract Coordinator
CredentialsRelevant certifications (e.g., PMP), experience in service managementBasic contract administration knowledge, administrative experience
Work EnvironmentOversees service delivery, manages client relationshipsSupports contract processes, handles documentation
Employer & IndustryService providers, facilities management, healthcareContract administration, procurement, project support
Search & Comparison IntentUnderstanding roles in service management and contract executionAssisting with contract documentation and coordination

The Contractual Service Manager typically has more strategic responsibilities, overseeing service delivery and client relationships, often requiring certifications and experience in service management. The Contract Coordinator focuses on supporting contract processes, documentation, and administrative tasks. Both roles are essential in contract-heavy industries but differ in scope and seniority.

What cities are hiring for Contractual Service Manager jobs? Cities with the most Contractual Service Manager job openings:
What are the most commonly searched types of Service Manager jobs? The most popular types of Service Manager jobs are:
What states have the most Contractual Service Manager jobs? States with the most job openings for Contractual Service Manager jobs include:
Contractual Service Manager jobs near you

Facility Service Manger

Essel

Pleasanton, CA

Full-time

Posted 11 hours ago

Job description

The Facility Service Manager is responsible for overseeing day-to-day service operations, managing field technicians and dispatch staff, and ensuring high-quality service delivery across all client accounts. This role blends leadership, operations, customer relations, and financial oversight. The Service Manager reviews and estimates incoming service requests, ensures SLA compliance, manages staffing needs, and drives operational efficiency while maintaining strong client and employee relationships

Operations & Service Delivery

  • Oversee all incoming service requests, preventative maintenance, and repair work
  • Review and prepare estimates in accordance with client SLAs
  • Ensure work orders are scheduled, staffed, and completed on time and within budget
  • Conduct daily coordination meetings with the Service Coordinator
  • Monitor work order volume, revenue, and productivity metrics

Team Leadership & Development

  • Hire, train, coach, and develop service technicians and support staff
  • Determine staffing needs and allocate resources per work order
  • Set performance goals and provide ongoing feedback
  • Identify training opportunities to strengthen technical and leadership skills
  • Maintain a safe working environment in compliance with OSHA standards

Client & Financial Management

  • Maintain daily communication with active clients
  • Build long-term client relationships through proactive engagement
  • Ensure service delivery meets contractual SLAs and quality standards
  • Track budgets, labor costs, and monthly financial performance
  • Increase work order volume from existing clients year over year

Process Improvement

  • Develop and implement systems and procedures to improve efficiency
  • Review performance data to drive operational and service improvements
  • Coordinate with subcontractors and vendors as needed
Results & Performance Expectations
  • Maintain strong client satisfaction and long-term relationships
  • Achieve targeted increases in service volume from existing clients
  • Manage required monthly work order and revenue thresholds
  • Foster a positive, high-performing team environment

Requirements

Preferred Qualifications
  • 5-8+ years of experience in trade, facilities, or service management
  • Experience managing teams of 10+ employees
  • Strong knowledge of commercial construction and maintenance trades
  • Familiarity with commercial building codes and ADA requirements
  • Proficiency in Microsoft Office and construction estimating software
  • Bachelor's degree or equivalent experience preferred
Key Competencies
  • Strong judgment and decision-making
  • Leadership, delegation, and team motivation
  • Planning, organization, and problem-solving
  • Excellent written and verbal communication
  • Ability to work under pressure and manage multiple priorities
  • Professional, flexible, and solutions-oriented mindset

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