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Contractual Service Manager Jobs (NOW HIRING)

Mission Filtration

HVAC Service Dispatcher

Des Plaines, IL · On-site

$55K - $65K/yr

... contractual service requirements. * Ensure all service tickets are completed for invoicing by pre-established weekly deadline. * Collaborate cross-functionally and in conjunction with Service Manager ...

MSM Technology, LLC

IT Project Manager

Gainesville, VA · On-site

$100K - $130K/yr

Ensure all contractual Service Level Agreements (SLAs) and performance metrics are achieved or ... Leading service management processes aligned with ITIL and ISO 20000 best practices * Monitoring ...

Venteon

Customer Service Manager

Middletown, CT · On-site

This role serves as the primary link between customers and internal teams to ensure contractual, technical, and delivery requirements are met. The Customer Service Manager drives customer ...

ON.energy

Associate BESS Asset Manager

Houston, TX · On-site

... with contractual service levels. * Review operational reports, maintenance records, and performance data to identify issues, trends, or opportunities for improvement. * Support the tracking and ...

Barfield Inc

Customer Service Manager

Miami, FL · On-site

The Customer Service Manager is responsible for overseeing key client relationships and ensuring the successful delivery of services aligned with contractual commitments. This role acts as the ...

New

Liquid Personnel

Service Manager

Lincoln, NE · Hybrid

Lead and support service teams to deliver outstanding care aligned with contractual and regulatory standards. * Monitor and manage budgets, ensuring financial targets and KPIs are met across all ...

Barfield Inc

Customer Service Manager

Miami, FL · On-site

The Customer Service Manager is responsible for overseeing key client relationships and ensuring the successful delivery of services aligned with contractual commitments. This role acts as the ...

New

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Contractual Service Manager information

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How much do contractual service manager jobs pay per year?

As of Jun 28, 2026, the average yearly pay for contractual service manager in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as executive-level positions (CEOs, CFOs, COOs), specialized medical professionals (surgeons, anesthesiologists), and successful entrepreneurs can earn $500,000 or more annually. Contractual Service Managers typically do not reach this salary level unless they hold executive responsibilities or work in highly specialized industries with performance-based bonuses or profit sharing.

What are Contractual Service Managers?

Contractual Service Managers are professionals responsible for overseeing and managing service contracts between organizations and their clients or vendors. Their main duties include negotiating contract terms, ensuring compliance with agreed-upon service levels, monitoring contract performance, and addressing any issues that arise during the contract period. They act as the main point of contact for contract-related matters, working to ensure both parties meet their obligations and maintain a positive business relationship. This role often requires strong organizational, negotiation, and communication skills.

What is a contract services manager job description?

A contract services manager oversees the planning, negotiation, and management of service contracts between an organization and external vendors or clients. They ensure contractual obligations are met, monitor service delivery, and handle negotiations to optimize costs and performance, often requiring strong communication, negotiation skills, and knowledge of contract law. The role may involve coordinating with various departments and using contract management software.

How much do contract managers get paid?

Contractual Service Managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries can vary based on the complexity of contracts managed and certifications held, such as Certified Contract Manager (CCM).

What job makes $10,000 a month without a degree?

A Contractual Service Manager can earn around $10,000 a month through overseeing service contracts, managing client relationships, and negotiating terms, often in industries like IT, healthcare, or facilities management. Success in this role depends on experience, negotiation skills, and industry knowledge, rather than formal degrees.

What are some common challenges faced by Contractual Service Managers when coordinating between clients and service providers?

Contractual Service Managers often encounter challenges such as managing client expectations, ensuring service providers meet agreed-upon standards, and resolving disputes that may arise during contract execution. Balancing the needs of both parties while adhering to contractual terms requires strong communication and negotiation skills. Additionally, they must stay organized to monitor compliance, handle documentation, and adapt to any changes in service requirements or regulations.

What are the key skills and qualifications needed to thrive as a Contractual Service Manager, and why are they important?

To thrive as a Contractual Service Manager, you need expertise in contract management, negotiation, compliance, and a relevant degree in business, law, or a related field. Familiarity with contract management software, ERP systems, and knowledge of industry regulations or certifications like NCMA’s CPCM are often required. Strong organizational skills, attention to detail, and effective communication are vital soft skills for success in this role. These competencies ensure service agreements are executed efficiently, risks are minimized, and client relationships are maintained effectively.

What is the difference between Contractual Service Manager vs Contract Coordinator?

AspectContractual Service ManagerContract Coordinator
CredentialsRelevant certifications (e.g., PMP), experience in service managementBasic contract administration knowledge, administrative experience
Work EnvironmentOversees service delivery, manages client relationshipsSupports contract processes, handles documentation
Employer & IndustryService providers, facilities management, healthcareContract administration, procurement, project support
Search & Comparison IntentUnderstanding roles in service management and contract executionAssisting with contract documentation and coordination

The Contractual Service Manager typically has more strategic responsibilities, overseeing service delivery and client relationships, often requiring certifications and experience in service management. The Contract Coordinator focuses on supporting contract processes, documentation, and administrative tasks. Both roles are essential in contract-heavy industries but differ in scope and seniority.

What cities are hiring for Contractual Service Manager jobs? Cities with the most Contractual Service Manager job openings:
What are the most commonly searched types of Service Manager jobs? The most popular types of Service Manager jobs are:
What states have the most Contractual Service Manager jobs? States with the most job openings for Contractual Service Manager jobs include:
Contractual Service Manager jobs near you

HVAC Service Dispatcher

Filter Services Inc./ Mission Filtration

Des Plaines, IL • On-site

$55K - $65K/yr

Other

Posted 28 days ago

Job description

Description

About Filter Services Inc./Mission Filtration (FSI/M):


Filter Services, Inc. believes that by helping maintain our customer's filtration systems, we help them protect their most valuable assets: their people, their equipment, and their products. Our filter change-out services provide optimal air quality and return precious time back to our customers that allows them to focus on other important tasks within their facilities.


Filter Services Inc., (FSI) is a leading Master Distributor of filtration-related products, catering to diverse industries. FSI changes over 2200 filters daily at more than 4000 accounts, serving large and small industrial facilities, commercial establishments, contractors, chain accounts, hospitals, and public buildings. FSI prides itself on a distinctive market position, prioritizing individuals with outstanding communication skills and valuing personal growth for superior performance. FSI is rapidly growing and expanded into the Minneapolis, Indianapolis and St. Louis metro areas under the subsidiary, Mission Filtration. 


Top performers at FSI/M demonstrate integrity, teamwork, a passion for a remarkable customer experience, and an unwavering commitment to continuous improvement. 


Team & Position Description: 


The HVAC Service Dispatcher is responsible for the daily administration and logistical support to the Filter Services Inc/Mission Filtration Service Technician team.  This role is primarily responsible for the efficient execution of the service schedule, maintenance of service information, updating the CRM software, and managing all related service documentation.  The position will set, maintain and reschedule service dates in coordination with FSI end users, and the service manager and tech leads. It also plays an intrinsic role with on-call support of technicians and customers, resolution and escalation of service issues, management of service ticket routing, and assisting with special service-related projects.


What you'll do day to day:  

  • Coordinate and route service drivers/technicians to ensure timely and efficient HVAC filter replacement services across assigned territories.
  • Develop, adjust, and optimize daily and weekly service schedules to balance workload, meet service frequencies, and minimize travel time.
  • Maintain accurate, real-time schedules within the company CRM, including service dates, site details, and technician assignments.
  • Provide on-call support for all field technicians to address immediate concerns and service issues, which can include pulling equipment lists, documentation, on-site client contacts, identifying units, etc.
  • Serve as the primary administrative point of contact for service changes, including reschedules, additions, cancellations, and emergency requests.
  • Create, track, and administer cases related to scope changes, frequency adjustments, site modifications, and customer requests.
  • Ensure all cases are properly documented, approved, and reflected in the NetSuite.
  • Review service tickets and work orders for accuracy, completeness, and alignment with contractual service requirements.
  • Ensure all service tickets are completed for invoicing by pre-established weekly deadline.
  • Collaborate cross-functionally and in conjunction with Service Manager to ensure smooth transition from contract to execution.
  • Sort and organize weekly service tickets and production orders.
  • Track and revise survey (customer equipment list) forms 
  • Respond to all customer inquiries within 4 hours, escalating issues as necessary. 
  • When requested, send copies of completed service tickets to customers within 24 hours of service completion.
  • Assist the Service Manager with special projects as needed.
  • Other duties as required.

Requirements: 

  • Must have strong organizational skills and attention to detail.
  • Previous experience in a similar administrative or support role, preferably in the HVAC or industrial distribution industry.
  • Ability to handle multiple tasks and prioritize effectively.
  • High school education or equivalent.
  • Additional education or training in HVAC preventative maintenance, or a related field is a plus.
  • Stand-alone experience in Microsoft Office or Google Work Space platforms.
  • Experience with NetSuite or other Oracle Platforms is a plus.
  • Comfortable and willing to interface regularly with contemporary technology.
  • Excellent communication and interpersonal skills.
  • Flexibility to be on-call and respond to urgent service needs.
  • Bilingual Spanish is a plus
  • Demonstrated experience managing service routes, installation schedules, and field operations across multiple customer sites
  • Able to work with and be responsive to a cross functional team 
  • Exceptional customer service proficiency 

Please note: This role will be filled by our internal talent acquisition team, so no assistance is needed from any outside staffing agency at this time.

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