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Contract Remote Technical Account Manager Jobs in Springfield, NJ

The analyst will support users by phone, email, chat, and remote support tools while managing ... Troubleshoot and resolve user account issues, including password resets, account lockouts, multi ...

... technical division of the Contract Operations group. Develop new pricing and service strategies ... These are remote positions. Qualifications Education/Experience/Background: * Undergraduate degree.

Key Account Manager

Paramus, NJ · On-site +1

$110K - $150K/yr

... technical division of the Contract Operations group. Develop new pricing and service strategies ... These are remote positions. Qualifications Education/Experience/Background: * Undergraduate degree.

Strategic Account Manager, AMER

New York, NY · On-site +1

$220K - $260K/yr

This is a remote role; however, you must be located within commuting distance of one of our US hubs ... Partner closely with Customer Success Managers, Technical Account Managers, and Solution Engineers ...

Remote We are seeking a results-driven Account Manager to join our team and grow strategic customer ... and contract execution. * Achieve and exceed revenue, growth, and profitability targets across ...

Remote We are seeking a results-driven Account Manager to join our team and grow strategic customer ... and contract execution. * Achieve and exceed revenue, growth, and profitability targets across ...

Account Manager

New York, NY · On-site +1

$125K - $160K/yr

Account Manager - NYC Metro Engineered Corrosion Solutions is an exciting and fast-growing ... Present technical solutions to a variety of customers This is a remote position; however ...

Fully Remote (with annual team events) or able to commute to our NJ office Reports To: Sales ... Comfort with educating clients on technical platforms and presenting tailored solutions.

Our culture is people-first, fully remote, and rooted in grit, clarity, trust, and respect, because ... to align on account strategy, support technical discussions, and present a unified value ...

Our culture is people-first, fully remote, and rooted in grit, clarity, trust, and respect, because ... to align on account strategy, support technical discussions, and present a unified value ...

Our culture is people-first, fully remote, and rooted in grit, clarity, trust, and respect, because ... to align on account strategy, support technical discussions, and present a unified value ...

Showing results 21-40

Contract Remote Technical Account Manager information

See Springfield, NJ salary details

$41.7K

$90K

$176K

How much do contract remote technical account manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for contract remote technical account manager in Springfield, NJ is $89,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,600.00 and $104,700.00 per year, depending on experience, location, and employer.

What is a contract remote technical account manager?

A Contract Remote Technical Account Manager is a professional who oversees and manages the technical aspects of client accounts for a company, typically on a contract basis and working remotely. Their main responsibilities include serving as the main technical point of contact, understanding client needs, resolving technical issues, and ensuring customer satisfaction. They act as a bridge between the client and the company’s technical teams, often helping to implement solutions, provide technical guidance, and support ongoing projects. This role requires strong communication skills, technical expertise, and the ability to work independently from a remote location.

What are the key skills and qualifications needed to thrive as a contract remote technical account manager?

To thrive as a Contract Remote Technical Account Manager, you need strong technical expertise, account management experience, and a relevant degree in IT or business. Familiarity with CRM software, cloud platforms, ticketing systems, and certifications like ITIL or AWS are commonly required. Outstanding communication, problem-solving, and organizational skills set top performers apart, especially in remote environments. These skills ensure you can deliver technical solutions, build strong client relationships, and drive customer satisfaction from a distance.

What are some common challenges faced by contract remote technical account managers, and how can they be addressed?

Contract Remote Technical Account Managers often navigate challenges such as aligning client expectations with deliverable timelines, staying updated on rapidly changing technologies, and maintaining strong communication across distributed teams. To address these, it's important to set clear communication protocols, utilize robust project management tools, and schedule regular check-ins with both clients and internal teams. Building strong relationships and proactively identifying potential issues can help ensure smoother project execution and client satisfaction.

What is the difference between Contract Remote Technical Account Manager vs Contract Remote Customer Success Manager?

AspectContract Remote Technical Account ManagerContract Remote Customer Success Manager
CredentialsTechnical certifications, industry-specific knowledgeCustomer service, communication skills
Work EnvironmentTechnical support, client consultationsClient onboarding, relationship management
Industry UsageTechnology, SaaS, IT servicesSoftware, SaaS, subscription services
Search IntentTechnical support, account managementCustomer retention, satisfaction

The Contract Remote Technical Account Manager focuses on technical support and account management within tech industries, requiring technical certifications. In contrast, the Contract Remote Customer Success Manager emphasizes client relationships and satisfaction, often with a focus on onboarding and retention. Both roles are remote, client-facing, and vital for customer success but differ in technical depth and focus areas.

What job categories do people searching Contract Remote Technical Account Manager jobs in Springfield, NJ look for?

The top searched job categories for Contract Remote Technical Account Manager jobs in Springfield, NJ are:

What cities near Springfield, NJ are hiring for Contract Remote Technical Account Manager jobs?

Cities near Springfield, NJ with the most Contract Remote Technical Account Manager job openings:

Technical Account Manager (North East)

Jersey City, NJ • Remote

Ajax Systems
1 - 10 employees

Full-time

Medical, Life, Retirement

Re-posted 25 days ago


Job description

Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation.  The company employs 5, 000 specialists. 
 
We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems. 
 
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
 
Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
 
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Qualifications:
  • Minimum of 5 years’ professional experience in alarm systems, video surveillance, access control and fire systems.
  • Proven hands-on experience in designing and installing video surveillance, fire alarm, or other security systems.
  • Experience delivering offline and online technical training to technical audiences.
  • Excellent presentation, communication, and interpersonal skills.
  • Flexible and willing to travel for business trips, trade shows, and other professional events.
  • Self-motivated and independent, with an outgoing personality and a proactive approach to work.
  • NICET and ESA certifications
Responsibilities:
  • Conduct technical seminars, exhibitions, presentations, and webinars on Ajax products for both customers and company employees.
  • Present product roadmaps and new feature updates to Ajax Systems distributors and dealers.
  • Proactively manage and schedule open classes, private classes and on-demand requests for training and support for Ajax products and technologies.
  • Promote and demonstrate product solutions tailored to customer requirements; provide technical consultations and support to key clients.
  • Perform market research and competitive product analysis to identify strengths, opportunities, and areas for improvement.
  • Build and maintain long-term relationships with key company partners.
  • Test product features and prepare technical documentation for new products and solutions, collaborating closely with cross-functional teams.
  • Support the sales team by following up on leads through the company’s CRM portal.
  • Analyze customer needs in partnership with the sales department to identify optimal product solutions.
  • Actively participate in the beta testing of new products and services providing expert feedback to product management to refine solutions.
We offer:
  • Competitive compensation that includes a base salary and performance-based bonuses
  • Car allowance, petrol and all business costs covered by the company
  • Health & Life insurance
  • 401(k)
  • Growth Opportunities
  • Impactful work
  • Innovative Environment

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.