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Contract It Support Jobs in Silver Spring, MD (NOW HIRING)

ICES, Inc.

IT Support Technician 2025-ACA-804

Springfield, VA · On-site

$22.50 - $30.75/hr

Join ICES on a new contract impacting national security IT Support Technician. This position is located in Springfield, VA. The positionrequires an active/current TS/SCI security clearance and be ...

Nooks

IT Support Specialist

Arlington, VA · On-site

As IT Support Specialist, you will be the frontline resource for day-to-day technical support and the hands that stand up IT during site buildouts: deploying workstations, running cable, and setting ...

New

TECHEAD

IT Support Specialist

Gaithersburg, MD · On-site

$25 - $27/hr

Compensation: $25-27/hr We are looking for a motivated IT Support Specialist to join our team. In this role, you will serve as the first point of contact for internal IT requests, providing essential ...

POWERX

IT Support Specialist

Chantilly, VA · On-site

The IT Support Specialist is responsible for supporting and maintaining the company's information technology infrastructure to ensure efficient and secure operations. This role involves executing day ...

Trustar Bank

IT Support Specialist

Mclean, VA · On-site

$72 - $88/hr

The IT Support Specialist will follow all established policies and procedures of the Bank. Detailed Job Duties will include * Resolve escalated Tier 1 service desk tickets. * Open and manage service ...

Nooks

IT Support Specialist

Arlington, VA · On-site

As IT Support Specialist, you will be the frontline resource for day-to-day technical support and the hands that stand up IT during site buildouts: deploying workstations, running cable, and setting ...

New

Trustar Bank

IT Support Specialist

Mclean, VA · On-site

The IT Support Specialist will follow all established policies and procedures of the Bank. Detailed Job Duties will include * Resolve escalated Tier 1 service desk tickets. * Open and manage service ...

Trustar Bank

IT Support Specialist

Mclean, VA

The IT Support Specialist will follow all established policies and procedures of the Bank. Detailed Job Duties will include * Resolve escalated Tier 1 service desk tickets. * Open and manage service ...

Trustar Bank

IT Support Specialist

Mclean, VA · On-site

The IT Support Specialist will follow all established policies and procedures of the Bank. Detailed Job Duties will include * Resolve escalated Tier 1 service desk tickets. * Open and manage service ...

SpaceX

IT Support Technician

Washington, DC · On-site

$38 - $45/hr

Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT Suppor ...

System One

IT Support Technician II

Washington, DC · On-site

$28.54/hr

Contract To Hire Compensation: $28.54 Security Clearance: Ability to obtain and maintain Public Trust Overview We are seeking an experienced Tier 2 IT Support Technician to provide hands-on technical ...

System One

IT Support Technician II

Washington, DC · On-site

$28.54/hr

Contract To Hire Compensation: $28.54 Security Clearance: Ability to obtain and maintain Public Trust Overview We are seeking an experienced Tier 2 IT Support Technician to provide hands-on technical ...

System One

IT Support Technician II

Washington, DC · On-site

$28.54/hr

Contract To Hire Compensation: $28.54 Security Clearance: Ability to obtain and maintain Public Trust Overview We are seeking an experienced Tier 2 IT Support Technician to provide hands-on technical ...

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All JobsContract It Support JobsContract It Support Jobs in Silver Spring, MD

Contract It Support information

See Silver Spring, MD salary details

$14

$25

$38

How much do contract it support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for contract it support in Silver Spring, MD is $25.92, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $29.33 per hour, depending on experience, location, and employer.

What is a contract IT support?

A Contract IT Support professional is an information technology specialist hired on a temporary or project basis to assist organizations with their IT needs. Their responsibilities often include troubleshooting technical issues, setting up hardware and software, maintaining networks, and ensuring the smooth operation of computer systems. Unlike permanent staff, contract IT support workers are typically engaged for a specific duration, project, or to cover peak periods. This flexibility allows companies to access specialized skills as needed without long-term commitments. Contract IT support roles can be found in various industries and may involve both onsite and remote work.

What are the key skills and qualifications needed to thrive as a contract IT support?

To thrive as a Contract IT Support, you need a strong understanding of computer hardware, software troubleshooting, networking, and commonly a degree or certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and standard office and security software is typically required. Excellent problem-solving, communication, and customer service skills help you resolve issues efficiently and build trust with clients. These skills are critical for minimizing downtime, ensuring smooth operations, and delivering high-quality technical support in dynamic business environments.

What are some common challenges faced by contract IT support, and how can they be addressed?

Contract IT Support professionals often encounter challenges such as adapting quickly to new systems, processes, and company cultures, since they may work with multiple clients or move between organizations. Building rapport and trust with permanent staff while understanding each client's unique technical environment is essential. To address these challenges, contract IT support workers should proactively communicate, document their work clearly, and stay up to date with the latest software and troubleshooting techniques. Flexibility and strong problem-solving skills also help ensure smooth transitions and successful project outcomes.

What is the difference between Contract It Support vs Help Desk Technician?

AspectContract It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+ (often required)CompTIA A+, HDI-SCA (common but not mandatory)
Work EnvironmentContract-based, often on-site or remote, project-focusedHelp desk, support center, remote or on-site
Employer & Industry UsageIT service providers, consulting firms, companies hiring temporary supportCorporate IT departments, MSPs, tech support centers
Search & Comparison IntentLooking for short-term or project-based IT support rolesSeeking entry-level or ongoing technical support roles

Contract It Support roles typically involve short-term, project-based work with specific client needs, often requiring relevant certifications. Help Desk Technicians usually provide ongoing support within a company's IT department or support center, focusing on troubleshooting and customer service. Both roles require similar certifications but differ mainly in employment type and work setting.

What are the most commonly searched types of It Support jobs in Silver Spring, MD?

The most popular types of It Support jobs in Silver Spring, MD are:

What are popular job titles related to Contract It Support jobs in Silver Spring, MD?

For Contract It Support jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Contract It Support jobs in Silver Spring, MD look for?

The top searched job categories for Contract It Support jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Contract It Support jobs?

Cities near Silver Spring, MD with the most Contract It Support job openings:

Contract It Support jobs near you
Infographic showing various Contract It Support job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $53,904 per year, or $25.9 per hour.

Bilingual Korean Tier 2 IT Support Specialist

Cinter Technology Services

Washington, DC • On-site

$30/hr

Contractor

Retirement

Posted 11 days ago

Key responsibilities

  • Provide Tier 2 technical support for laptops, desktops, mobile devices, and peripherals in Windows environments.

  • Troubleshoot Microsoft Active Directory issues involving user accounts, Group Policy, organizational units, permissions, and login access.

  • Support and document incidents related to Microsoft Office applications, system updates, and recurring issues, while collaborating with other support teams.

Job description

▶ Job Details
・Job Title: Bilingual Korean Tier 2 IT Support Specialist
・Client: Korean IT Services and IT Consulting
・Working Location: Washington, DC
・Working Style: Onsite
・Employment Type: 1-year Contract / W-2
・Salary: $55K-60K/year (DOE)
・Benefit: 401K Match and Insurance
・Visa Support: No
・Working Hours: 9:00 AM–6:00 PM
・Language: English and Korean (bilingual required)
▶ Position Overview
We are seeking a customer-focused, Korean/English bilingual Tier 2 IT Support Specialist with at least five years of enterprise IT support experience. This role focuses on troubleshooting Microsoft Active Directory and Windows environments while providing high-quality technical support to end users and executives.
▶ Key Responsibilities
  • Provide Tier 2 technical support for laptops, desktops, mobile devices, and peripherals in Windows environments.
  • Troubleshoot Microsoft Active Directory issues involving user accounts, Group Policy, organizational units, permissions, and login access.
  • Support Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.
  • Handle escalations from Tier 1 support and collaborate with Tier 3 and infrastructure teams.
  • Perform employee onboarding and offboarding and manage user access rights.
  • Provide onsite and after-hours VIP support for executives and urgent cases.
  • Document incidents and resolutions in ticketing or service-management systems.
  • Assist with software deployment, patching, and system updates.
  • Identify recurring issues and recommend long-term solutions and process improvements.
  • Ensure compliance with applicable IT security policies and procedures.
▶ The Right Candidate Will Possess
A customer-focused and dependable IT support professional with strong troubleshooting, communication, and time-management skills. The successful candidate will be comfortable supporting executives, managing multiple priorities, and resolving technical issues in a fast-paced enterprise environment.
▶ Required Qualifications & Skills
  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • At least five years of hands-on IT support experience in an enterprise environment.
  • Korean and English bilingual proficiency.
  • Strong proficiency with Microsoft Active Directory, including ADUC, Group Policy, DNS, and DHCP.
  • Experience supporting Windows 10/11, Microsoft Office, and common desktop applications.
  • Familiarity with SCCM, Remote Desktop, or similar remote-support tools.
  • Strong written and verbal communication skills.
  • Ability to prioritize and manage multiple assignments.
▶ Preferred Qualifications
  • CompTIA A+, Network+, Microsoft, or comparable certification.
  • Experience supporting IT service-desk environments with more than 500 end users.
  • Experience with VDI and macOS support.
  • Working knowledge of ITIL practices.
  • Basic PowerShell scripting experience.
  • Experience with Zendesk, ServiceNow, BMC Remedy, or similar ticketing systems.
  • Experience with mobile-device or enterprise-mobility management.
  • Experience with Windows Deployment Services and disk imaging or cloning tools.

▶ Important Notice
Beware of scams: Cinter Technology will never contact candidates from an email address ending in cintertechnology.work. Any such email is fraudulent.
No C2C: We do not accept Corp-to-Corp arrangements for this position.
 

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