The Web Content Specialist is the creative and strategic owner of content on the company's websites ... Work environment is similar to most manufacturing operations. May be exposed to excessive noise ...
The Web Content Specialist is the creative and strategic owner of content on the company's websites ... Work environment is similar to most manufacturing operations. May be exposed to excessive noise ...
The Web Content Specialist is the creative and strategic owner of content on the company's websites ... Work environment is similar to most manufacturing operations. May be exposed to excessive noise ...
The Web Content Specialist is the creative and strategic owner of content on the company's websites ... Work environment is similar to most manufacturing operations. May be exposed to excessive noise ...
Provides insights and recommendations that guide content strategy, marketing activation, and operational decision-making. 5. Training & Communications * Creates training materials, documentation, and ...
Provides insights and recommendations that guide content strategy, marketing activation, and operational decision-making. 5. Training & Communications * Creates training materials, documentation, and ...
Manage content marketing operations to keep deliverables on schedule, publishing consistent, and priorities moving from plan to launch. * Leverage AI tools and resources to increase efficiency and ...
Manage content marketing operations to keep deliverables on schedule, publishing consistent, and priorities moving from plan to launch. * Leverage AI tools and resources to increase efficiency and ...
Marketing Manager
Nashville, TN · On-site
Manage content marketing operations to keep deliverables on schedule, publishing consistent, and priorities moving from plan to launch. * Leverage AI tools and resources to increase efficiency and ...
Marketing Manager
Nashville, TN · On-site
Manage content marketing operations to keep deliverables on schedule, publishing consistent, and priorities moving from plan to launch. * Leverage AI tools and resources to increase efficiency and ...
Knowledge Operations Manager
Nashville, TN · On-site
$120K - $165K/yr
Develop and maintain onboarding resources, intranet content, operational documentation, and standardized processes to support a distributed and collaborative team environment. Vendor & Administrative ...
Knowledge Operations Manager
Nashville, TN · On-site
$120K - $165K/yr
Develop and maintain onboarding resources, intranet content, operational documentation, and standardized processes to support a distributed and collaborative team environment. Vendor & Administrative ...
Knowledge Operations Manager
Nashville, TN · Remote
$120K - $165K/yr
Develop and maintain onboarding resources, intranet content, operational documentation, and standardized processes to support a distributed and collaborative team environment. Vendor & Administrative ...
Knowledge Operations Manager
Nashville, TN · Remote
$120K - $165K/yr
Develop and maintain onboarding resources, intranet content, operational documentation, and standardized processes to support a distributed and collaborative team environment. Vendor & Administrative ...
... content operations, and analytics * Managing delivery across timeline, scope, and client expectations using Agile methodologies * Translating business requirements into functional and technical ...
... content operations, and analytics * Managing delivery across timeline, scope, and client expectations using Agile methodologies * Translating business requirements into functional and technical ...
Product Owner-Learning Systems
Alcoa, TN · On-site
Partner with content, operations, and support teams to ensure the platform meets day-to-day business needs. * Represent learning systems in product strategy discussions and cross-functional ...
Product Owner-Learning Systems
Alcoa, TN · On-site
Partner with content, operations, and support teams to ensure the platform meets day-to-day business needs. * Represent learning systems in product strategy discussions and cross-functional ...
Partner with content, operations, and support teams to ensure the platform meets day-to-day business needs. * Represent learning systems in product strategy discussions and cross-functional ...
Quick apply
Partner with content, operations, and support teams to ensure the platform meets day-to-day business needs. * Represent learning systems in product strategy discussions and cross-functional ...
Product Owner-Learning Systems
Alcoa, TN · On-site
Partner with content, operations, and support teams to ensure the platform meets day-to-day business needs. * Represent learning systems in product strategy discussions and cross-functional ...
Product Owner-Learning Systems
Alcoa, TN · On-site
Partner with content, operations, and support teams to ensure the platform meets day-to-day business needs. * Represent learning systems in product strategy discussions and cross-functional ...
Marketing Operations Manager
Knoxville, TN · On-site
$60K/yr
This role is the operational engine behind our marketing team owning campaign execution, email/SMS ... Work with web and creative vendors to maintain accurate website content Listings & Reputation ...
Quick apply
Marketing Operations Manager
Knoxville, TN · On-site
$60K/yr
This role is the operational engine behind our marketing team owning campaign execution, email/SMS ... Work with web and creative vendors to maintain accurate website content Listings & Reputation ...
Forklift Operator 1st Shift
La Vergne, TN · On-site
$19.50/hr
Ingram Content Group (ICG) **** is hiring Forklift Operators to start with our Operations (Receiving) team in La Vergne, TN. Want to join a key team that helps the world read? The world is reading ...
Forklift Operator 1st Shift
La Vergne, TN · On-site
$19.50/hr
Ingram Content Group (ICG) **** is hiring Forklift Operators to start with our Operations (Receiving) team in La Vergne, TN. Want to join a key team that helps the world read? The world is reading ...
Ingram Content Group (ICG) **** is hiring forklift Associates to start with our Operations team in La Vergne, TN. Want to join a key team that helps the world read? At Ingram, the Operations team ...
Ingram Content Group (ICG) **** is hiring forklift Associates to start with our Operations team in La Vergne, TN. Want to join a key team that helps the world read? At Ingram, the Operations team ...
Client Services Coordinator
La Vergne, TN · On-site
$18.35 - $22.20/hr
Company Description Ingram Content Group (ICG) is hiring for a Client Services Coordinator to ... and operations. * Increase sales volume via clarification of special offerings and upselling.
Client Services Coordinator
La Vergne, TN · On-site
$18.35 - $22.20/hr
Company Description Ingram Content Group (ICG) is hiring for a Client Services Coordinator to ... and operations. * Increase sales volume via clarification of special offerings and upselling.
Key Account Sales Manager (TN)
La Vergne, TN · On-site
$74K - $94K/yr
Serves as the main salesperson and contact between publishers and Ingram Content Group from contracts, to operations, to relationships. * Gains a full understanding of each publisher's business and ...
Key Account Sales Manager (TN)
La Vergne, TN · On-site
$74K - $94K/yr
Serves as the main salesperson and contact between publishers and Ingram Content Group from contracts, to operations, to relationships. * Gains a full understanding of each publisher's business and ...
Maintenance Technician I - B Shift
Jackson, TN · On-site
$28/hr
Company Description Ingram Content Group (ICG) is hiring for a Maintenance Technician I to ... At Ingram, the Operations team serves a key role within the organization. We ensure that our ...
Maintenance Technician I - B Shift
Jackson, TN · On-site
$28/hr
Company Description Ingram Content Group (ICG) is hiring for a Maintenance Technician I to ... At Ingram, the Operations team serves a key role within the organization. We ensure that our ...
Forklift Operator - 3rd shift - $22/hour
La Vergne, TN · On-site
$22/hr
Company Description Ingram Content Group (ICG) is hiring forklift Associates to start with our Operations team in La Vergne, TN. Want to join a key team that helps the world read? At Ingram, the ...
Forklift Operator - 3rd shift - $22/hour
La Vergne, TN · On-site
$22/hr
Company Description Ingram Content Group (ICG) is hiring forklift Associates to start with our Operations team in La Vergne, TN. Want to join a key team that helps the world read? At Ingram, the ...
Ingram Content Group (ICG) is currently seeking a Java Software Engineer, Intermediate to join our ... Kafka, Kubernetes DevOps * JavaScript/Angular front-end technologies * PostgreSQL, MySQL
Quick apply
Ingram Content Group (ICG) is currently seeking a Java Software Engineer, Intermediate to join our ... Kafka, Kubernetes DevOps * JavaScript/Angular front-end technologies * PostgreSQL, MySQL
Forklift Operator - 1st Shift, $19.50/hr
La Vergne, TN · On-site
$19.50/hr
Company Description Ingram Content Group (ICG) is hiring Forklift Operators to start with our Operations (Receiving) team in La Vergne, TN. Want to join a key team that helps the world read? The ...
Forklift Operator - 1st Shift, $19.50/hr
La Vergne, TN · On-site
$19.50/hr
Company Description Ingram Content Group (ICG) is hiring Forklift Operators to start with our Operations (Receiving) team in La Vergne, TN. Want to join a key team that helps the world read? The ...
Content Operations information
See Tennessee salary details
$26.8K - $35K
2% of jobs
$35K - $43.2K
1% of jobs
$43.2K - $51.4K
1% of jobs
$51.4K - $59.6K
2% of jobs
$59.6K - $67.8K
2% of jobs
$67.8K - $76K
2% of jobs
$76K - $84.2K
1% of jobs
$84.2K - $92.5K
1% of jobs
$92.5K - $100.7K
1% of jobs
$100.7K - $108.9K
1% of jobs
$109.9K is the 25th percentile. Wages below this are outliers.
$108.9K - $117.1K
85% of jobs
$26.8K
$105.8K
$117.1K
How much do content operations jobs pay per year?
What are the key skills and qualifications needed to thrive in the Content Operations position, and why are they important?
To thrive in a Content Operations role, you need a solid understanding of content management systems (CMS), workflow optimization, and editorial processes, often paired with a degree in communications, marketing, or a similar field. Familiarity with tools such as WordPress, Asana, Jira, and analytics platforms like Google Analytics is common, and Agile methodology certifications can be beneficial. Strong organizational skills, attention to detail, and effective collaboration and communication are essential soft skills for streamlining content production. These competencies ensure content is produced efficiently, aligns with strategic goals, and maintains high quality across multiple channels.
What does a typical day look like for someone working in Content Operations?
A typical day in Content Operations often involves coordinating content calendars, tracking the progress of multiple projects, and ensuring that assets move smoothly through review and publication workflows. You’ll work closely with writers, editors, designers, and marketing teams to address bottlenecks and maintain consistent quality and timelines. Monitoring analytics, updating documentation, and troubleshooting any content management system issues are also common tasks. Collaboration and proactive communication are key, as you'll be the bridge between creative and technical teams, helping to keep all content initiatives aligned and on schedule.
What is a Content Operations job?
A Content Operations job focuses on managing the processes, tools, and workflows that enable efficient content creation, distribution, and optimization. It involves coordinating teams, maintaining content governance, streamlining workflows, and ensuring content meets quality and brand standards. This role typically works closely with content creators, marketers, and technology teams to improve efficiency and scalability. Strong organizational, analytical, and communication skills are essential for success in this position.

Job description
Position Overview:
The Web Content Specialist is the creative and strategic owner of content on the company's websites, responsible for delivering exceptional user experiences and high-performing content that drives results.
You will own the site's content strategy, search visibility, and continuous optimization. This position plays a key role in strengthening the brand, boosting e-commerce performance, and fueling overall business growth.
The ideal candidate lives at the intersection of persuasive storytelling and data-driven detail. You know how to craft marketing copy that converts humans while structuring data that feeds AI models like Perplexity, Gemini, ChatGPT, and Claude, and the ever-evolving ecosystem of generative and agentic AI.
Your goal is to maximize brand visibility, conversions, and growth across the entire digital discovery funnel. You won't just be managing basic keywords, you'll be architecting authority.
In-office/non-remote in Maryville, TN
Essential Duties and Responsibilities:
Own and manage the content of the company websites, ensuring optimal performance to increase traffic, engagement rates, conversion, and other key metrics.
Develop and execute search, generative, and answer engine optimization strategies backed by data and research.
Partner with web developers and Web Data Specialist on the technical foundation (schema markup, site speed, entity relationship) to ensure content is discoverable by both crawler and generative agents, and implement performance enhancements & design improvements.
Use Web Analytics (GA4, Search Console, etc.) to identify friction points in the user journey and deploy copy/UX fixes.
Leverage tools to help scale content production, perform deep sentiment analysis, and optimize for LLM citations.
Collaborate with Brand, ECommerce, and Digital teams to ensure a consistent look, feel, and messaging across the websites.
Utilize emerging AI tools to enhance efficiency.
Regularly monitor and analyze website performance metrics, reporting out on a regular basis.
NOTE: This list presents only the principal duties of the position and is not intended to be comprehensive. Duties may be changed or supplemented based on business needs.
Education and Experience:
Bachelor's degree in Marketing, Digital Media, Web Development, Communications, or related field preferred.
2+ years of experience managing or supporting websites, digital platforms, or web optimization initiatives.
Hands-on experience with SEO best practices, web analytics tools, and content management systems (CMS).
Experience working crossfunctionally with developers, designers, and digital marketing teams preferred.
Competencies and Skills:
Advanced Search Strategy (SEO, AEO, GEO)
Performance Copywriting
Analytics (Generative AI Analytics, Attribution Modeling, Schema Markup & Structured Data, A/B Testing)
AI Tool (LLM Prompting, Automated Content Audits)
Cross-Functional Communication
Basic Understanding of UI/UX and Website Architecture
Strategic thinker with attention to detail and a performance-driven mindset.
Ability to manage multiple projects in a fast-paced, deadline-oriented environment.
Advanced skills in Word, PowerPoint, and Excel required.
Physical Demands:
Continuous: sitting
Occasional: walking, standing, bending, kneeling, squatting, reaching, fine and gross upper body motor movement.
Extended time in a sitting position, prolonged use of a computer, and possible eye strain.
Occasional lift: 0 to 30 pounds
NOTE: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE: Reasonable accommodations may be made to enable individuals with disabilities to preform the essential functions.
Work Environment and Personal Protective Equipment:
PERSONAL PROTECTIVE EQUIPMENT:
Safety glasses with side shields and hearing protection (depending on work location) required when on manufacturing floor
The use of additional personal protective equipment (PPE) may be required when a job task(s) is being completed in or around your assigned department or in another department, this includes safety eyewear, hearing protection, and safety footwear.
All employees are required to apply ergonomic correctness to all job tasks
WORK ENVIRONMENT:
Office: Typical office environment and lighting with some exposure to plant environment, with fork lift and other general hazards.
Manufacturing/Warehouse: Within the Smith & Wesson manufacturing facility, employees may be exposed to manufacturing noise, airborne liquid chemicals, fine particulate dust, ambient temperatures, and industrial lighting. Work environment is similar to most manufacturing operations. May be exposed to excessive noise, temperatures, hazards associated with working around moving machinery, work in confined quarters, exposure to vibrations and shop lighting, continuous exposure to hot temperatures, may be humid, odors, dust, continuous exposure to mechanical hazards, and occasional exposure to chemical hazards.
Updated 5/20/2026
About Smith & Wesson Brands
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
Springfield, MA, US
Year founded
1852