Senior Associate - Content Manager (Work From Home) Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer Operations role may ...
Senior Associate - Content Manager (Work From Home) Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer Operations role may ...
Proficiency in using content management systems * Advanced skills in UX writing and information architecture; Intermediate ability in adjacent skills such as user research, interaction design and ...
Proficiency in using content management systems * Advanced skills in UX writing and information architecture; Intermediate ability in adjacent skills such as user research, interaction design and ...
Proficiency in using content management systems * Advanced skills in UX writing and information architecture; Intermediate ability in adjacent skills such as user research, interaction design and ...
Proficiency in using content management systems * Advanced skills in UX writing and information architecture; Intermediate ability in adjacent skills such as user research, interaction design and ...
Content Design Vice President - Global Mobility
Newark, DE · On-site
$118K - $180K/yr
Proficiency in using content management systems * Advanced skills in UX writing and information architecture; Intermediate ability in adjacent skills such as user research, interaction design and ...
Content Design Vice President - Global Mobility
Newark, DE · On-site
$118K - $180K/yr
Proficiency in using content management systems * Advanced skills in UX writing and information architecture; Intermediate ability in adjacent skills such as user research, interaction design and ...
Advanced Technologies Architect
Wilmington, DE · On-site +1
$90K - $149K/yr
Define site structures, taxonomies, metadata models, permissions, and lifecycle management standards to support global content needs. * Ensure the platform supports scalability, usability, and ...
Advanced Technologies Architect
Wilmington, DE · On-site +1
$90K - $149K/yr
Define site structures, taxonomies, metadata models, permissions, and lifecycle management standards to support global content needs. * Ensure the platform supports scalability, usability, and ...
Play a role in managing matter descriptions and developing more robust matter case studies for use ... Ensure all content is accurate, timely, and aligned with firm and practice priorities; written in a ...
Play a role in managing matter descriptions and developing more robust matter case studies for use ... Ensure all content is accurate, timely, and aligned with firm and practice priorities; written in a ...
Partner GTM Enablement Content Specialist
Wilmington, DE · On-site
$94K - $140K/yr
Working closely with the Partner Enablement Program Manager, this role develops enablement ... Create andmaintainpartner-facing content across key platforms, including the Partner Portal and ...
Partner GTM Enablement Content Specialist
Wilmington, DE · On-site
$94K - $140K/yr
Working closely with the Partner Enablement Program Manager, this role develops enablement ... Create andmaintainpartner-facing content across key platforms, including the Partner Portal and ...
Social media accounts you've managed * Photography examples * Video/Reel examples * Graphic design ... content that feels authentic instead of overly produced. If you're the kind of person who ...
Social media accounts you've managed * Photography examples * Video/Reel examples * Graphic design ... content that feels authentic instead of overly produced. If you're the kind of person who ...
Social media accounts you've managed * Photography examples * Video/Reel examples * Graphic design ... content that feels authentic instead of overly produced. If you're the kind of person who ...
Social media accounts you've managed * Photography examples * Video/Reel examples * Graphic design ... content that feels authentic instead of overly produced. If you're the kind of person who ...
Social media accounts you've managed * Photography examples * Video/Reel examples * Graphic design ... content that feels authentic instead of overly produced. If you're the kind of person who ...
Quick apply
Social media accounts you've managed * Photography examples * Video/Reel examples * Graphic design ... content that feels authentic instead of overly produced. If you're the kind of person who ...
You will bring expertise in content management, customer and offer data, and targeting to deliver best-in-class experiences that support our product vision. We value collaboration, innovation, and a ...
You will bring expertise in content management, customer and offer data, and targeting to deliver best-in-class experiences that support our product vision. We value collaboration, innovation, and a ...
You will bring expertise in content management, customer and offer data, and targeting to deliver best-in-class experiences that support our product vision. We value collaboration, innovation, and a ...
You will bring expertise in content management, customer and offer data, and targeting to deliver best-in-class experiences that support our product vision. We value collaboration, innovation, and a ...
You will bring expertise in content management, customer and offer data, and targeting to deliver best-in-class experiences that support our product vision. We value collaboration, innovation, and a ...
You will bring expertise in content management, customer and offer data, and targeting to deliver best-in-class experiences that support our product vision. We value collaboration, innovation, and a ...
You will bring expertise in content management, customer and offer data, and targeting to deliver best-in-class experiences that support our product vision. We value collaboration, innovation, and a ...
You will bring expertise in content management, customer and offer data, and targeting to deliver best-in-class experiences that support our product vision. We value collaboration, innovation, and a ...
Java Architect
Delaware City, DE · On-site
$60K/yr
IBM Content Manager, Rational Application Developer, Clear Case, Clear Quest, DB2 on z/os, AIX. * Mobile application development * SQL fine tuning and optimization using reporting engines
Java Architect
Delaware City, DE · On-site
$60K/yr
IBM Content Manager, Rational Application Developer, Clear Case, Clear Quest, DB2 on z/os, AIX. * Mobile application development * SQL fine tuning and optimization using reporting engines
Marketing Content Implementation Lead - AEM (Hybrid)
Wilmington, DE · On-site
$114K - $172K/yr
The Marketing Content Implementation Lead will support Citi's digital marketing automation and personalization efforts leveraging Adobe Experience Manager (AEM) to engage with new and existing ...
Marketing Content Implementation Lead - AEM (Hybrid)
Wilmington, DE · On-site
$114K - $172K/yr
The Marketing Content Implementation Lead will support Citi's digital marketing automation and personalization efforts leveraging Adobe Experience Manager (AEM) to engage with new and existing ...
Experience creating and promoting compelling content such as articles, social media content ... Experience managing budgets and optimizing outcomes based on campaign results * Excellent ...
Experience creating and promoting compelling content such as articles, social media content ... Experience managing budgets and optimizing outcomes based on campaign results * Excellent ...
Digital Marketing Coordinator
Wilmington, DE · On-site +1
$30.99 - $48.35/hr
Edit, update, and publish webpages on the firm website and microsites using the content management system * Build and publish new webpages using established templates and components within the ...
Digital Marketing Coordinator
Wilmington, DE · On-site +1
$30.99 - $48.35/hr
Edit, update, and publish webpages on the firm website and microsites using the content management system * Build and publish new webpages using established templates and components within the ...
Manage equipment associated with course content. * Ability to discuss and demonstrate skills on the level appropriate for occupational therapy assistants. Demonstrated technical/professional ...
Manage equipment associated with course content. * Ability to discuss and demonstrate skills on the level appropriate for occupational therapy assistants. Demonstrated technical/professional ...
Senior Clinical Content Consultant - Pharmacist (Surveillance & Customer Support)
Wilmington, DE · Hybrid
$115K - $137K/yr
Participates in the design and enhancement of tools used to manage content. * Responds promptly to marketing and sales feedback (when appropriate) to introduce new information and/or concepts into ...
Senior Clinical Content Consultant - Pharmacist (Surveillance & Customer Support)
Wilmington, DE · Hybrid
$115K - $137K/yr
Participates in the design and enhancement of tools used to manage content. * Responds promptly to marketing and sales feedback (when appropriate) to introduce new information and/or concepts into ...
Content Manager information
See Delaware salary details
$15.16 - $20.82
10% of jobs
$25.96 is the 25th percentile. Wages below this are outliers.
$20.82 - $26.49
17% of jobs
The median wage is $31.68 / hr.
$26.49 - $32.15
26% of jobs
$32.15 - $37.82
17% of jobs
$41.28 is the 75th percentile. Wages above this are outliers.
$37.82 - $43.48
10% of jobs
$43.48 - $49.15
6% of jobs
$49.15 - $54.81
4% of jobs
$54.81 - $60.48
2% of jobs
$60.48 - $66.14
2% of jobs
$66.14 - $71.81
3% of jobs
$71.81 - $77.47
3% of jobs
$15
$38
$77
How much do content manager jobs pay per hour?
What is a Content Manager?
What is the role of a content manager?
What jobs will no longer exist in 2030?
What is the difference between Content Manager vs Content Strategist?
| Aspect | Content Manager | Content Strategist |
|---|---|---|
| Primary Focus | Overseeing content creation, editing, and publishing processes | Developing overall content plans and long-term strategies |
| Responsibilities | Managing content teams, ensuring content quality, and maintaining schedules | Researching target audiences, setting content goals, and aligning content with brand strategy |
| Required Skills | Content management systems, editing, project management | Market research, content planning, analytics |
| Work Environment | Collaborative teams, marketing or media companies | Strategic planning sessions, cross-department collaboration |
While both roles focus on content, the Content Manager handles day-to-day content operations, whereas the Content Strategist focuses on creating and guiding the overall content strategy to meet business goals.
What are some common challenges Content Managers face in balancing creativity with brand consistency?
What are the key skills and qualifications needed to thrive as a Content Manager, and why are they important?
What Is a Content Manager?
A content manager, or a web content manager, creates and oversees content produced for a website. In most cases, they lead or collaborate with a marketing team to develop online material relevant to a site’s overall purpose. The content manager’s responsibilities often include creating, editing, posting, or updating content. This content is often in various media formats, like written pieces, videos, and photos.
What kind of jobs in media bring in $150,000 a year?
What jobs in the US pay 300,000 a year?

Full-time
Posted 26 days ago
Capital One rating
7.7
Based on 145 frontline employees who took The Breakroom Quiz
91st of 170 rated banks
Job description
Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer Operations role may be the role for you! To be eligible for this role, candidates must live within 100 miles radius of one of the following zip codes (excluding CA) and report in person, when required, with at least 24 hours notice.
23060 (Richmond, VA)
23320 (Chesapeake, VA)
33634 (Tampa, FL)
89144 (Las Vegas, NV)
75024 (Plano, TX)
19801 (Wilmington, DE)
68521 (Lincoln, NE)
56301 (St. Cloud, MN)
Capital One's Card Shared Services: Learning & Knowledge (L&K) team ensures that customer service agents and their leaders have the knowledge and skills to help our agents solve problems for millions of customers. We're a team of learning, knowledge, technology, and data experts who are passionate about enabling agent performance through innovative skill development and content solutions.
It's an exciting time to join our team. We're on a content transformation journey - one that involves redesigning how we approach, create, present and manage agent content experiences. We need folks like you who find this exciting and want to jump in head first to deliver significant results and first-class content experiences for our agents.
The ideal candidate for this role is a/an:
Communicator & Influencer You can communicate complex ideas in a clear and transparent manner regardless of your audience.
Do-er - You try new things and sometimes fail. You like a new challenge and can be comfortable navigating ambiguity, steering around roadblocks and staying focused on your goals.
Go With the Flow - Our work is evolving at the speed of business. You have a knack for adapting to change, taking it in stride when we need to pivot to align with our stakeholders' needs.
Passionate & Customer Focused - You're always advocating for the agent experience and enabling the most intuitive content experiences possible.
Learner - You are passionate about knowledge content and stay up-to-date on the skills needed to finesse your craft. You embrace a growth mindset and seek out feedback for improving your content from a user experience perspective.
Team Player - You enjoy working and collaborating with diverse people and seeking different points-of-view to assure the quality of your work. You put the goals of the team in the forefront and excel at establishing trusting relationships with your peers, partners and stakeholders.
This is a visible role with the ability to impact change and drive how learning and knowledge is built and consumed.
Core responsibilities include:
Partner and Strategize
Partner with stakeholders to understand and analyze business needs and project objectives to inform content strategies.
Develop comprehensive strategies for agent-facing content to enable agent performance and deliver on customer servicing needs.
Quality and Governance
Review and approve content strategies and content prior to publication.
Use established content standards to assure consistency and quality.
Follow governance processes and understand the downstream impacts of content solutions.
Write
Write simple, easy-to-understand, human-centric content to intuitively guide agents on what to say or do when helping customers.
Research
Understand how content is performing by leveraging data to identify and propose opportunities for improvement.
Use call listening tools to understand current agent experience and customer perspective.
Lead or contribute to agent focus groups to gain insight into current experiences and test proposed content solutions.
Connect and Contribute
Collaborate with business partners to assure a shared understanding of what's needed and how our content strategies and solutions will deliver on the intended value.
Advocate for the agent experience on projects and related work that impact the content experience.
Basic Qualifications:
High School Diploma, GED or equivalent certification
At least 2 years of writing experience in content strategy, UX research, communications, or marketing
Preferred Qualifications:
3+ years of experience writing for digital products or UX research
Work from Home Technology Requirements
Secure home office environment that is free from background noise and distractions
Reliable private internet connection that is not supplied via cellular data or hotspot is required
A private network that is password protected where you have ownership or line of site sight to every device on the network
Internet service must be provided by Cable or Fiber Internet Service Providers (ISP)
Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions
ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred
To validate ISP speeds from a Chrome browser, go to www.google.com, type Speed Test and run from the Google landing page
Both Hardwire and WiFi internet connections are acceptable as long as speed and security requirements are met
Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology is delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience.
Work from Home Location Requirements
Candidates must live within 100 mile radius of 23060 (Richmond, VA), 23320 (Chesapeake, VA), 33634 (Tampa, FL), 89144 (Las Vegas, NV), 75024 (Plano, TX), or 19801 (Wilmington, DE), 68521 (Lincoln, NE), or 56301 (St Cloud, MN) and report in person, when required, with at least 24 hours notice.
We are unable to consider applicants who:
Do not maintain network-compatible internet access
Live or work beyond the 100 mile radius of their dedicated location, or
Live or work in the state of California.
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Plano, TX: $80,800 - $92,200 for Content Manager IICandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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