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Consumer Strategy Jobs (NOW HIRING)

Manager, Consumer Insights

Chicago, IL ยท On-site

$100K - $125K/yr

Provide strategic thought leadership to the marketing organization, including development & management of US consumer targets and key brand insights * Co-lead brand health tracking and marketing ...

Consumer Sales Representative-Retail

Nampa, ID ยท On-site

$17.66 - $26.48/hr

The Consumer Sales Representative-Retail is a key contributor in TDS's overall consumer strategy to grow, delight and retain our customers. Our motto is to grow revenue and achieve sales goals by ...

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Consumer Strategy information

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$54K

$100.9K

$150K

How much do consumer strategy jobs pay per year?

As of Jul 14, 2026, the average yearly pay for consumer strategy in the United States is $100,896.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,500.00 and $135,000.00 per year, depending on experience, location, and employer.

What is the difference between Consumer Strategy vs Consumer Insights?

AspectConsumer StrategyConsumer Insights
Required CredentialsBachelor's degree in marketing, business, or related field; often an MBABachelor's or master's in marketing, psychology, or data analysis
Work EnvironmentStrategic planning teams, marketing departments, consulting firmsResearch teams, data analysis units, marketing departments
Employer & Industry UsageUsed across retail, consumer goods, and service industries for planningUsed for understanding consumer behavior and preferences

Consumer Strategy focuses on developing long-term plans to reach target markets, while Consumer Insights involves analyzing data to understand consumer behaviors. Both roles are essential in marketing but serve different functions: strategy sets the direction, insights provide the understanding needed to inform those strategies.

What does a customer strategist do?

A customer strategist analyzes consumer data and behaviors to develop strategies that improve customer engagement, loyalty, and satisfaction. They often use market research, customer feedback, and analytics tools to identify opportunities and inform marketing or product development efforts.

What is the highest paying customer service job?

In customer service, roles such as Customer Service Manager, Client Services Director, or Customer Experience Executive tend to have the highest salaries, often exceeding $70,000 annually. These positions typically require leadership skills, industry experience, and sometimes advanced certifications, with compensation increasing based on company size and industry sector.

What is consumer strategy?

Consumer strategy refers to the process of understanding, targeting, and engaging customers to drive business growth and brand loyalty. Professionals in consumer strategy analyze market trends, customer behavior, and competitive landscapes to develop actionable plans that meet consumer needs and preferences. Their work often involves collaborating with marketing, product development, and sales teams to ensure that business offerings align with what consumers want. Effective consumer strategy can help companies differentiate themselves, increase customer satisfaction, and boost profitability.

Is strategy a high paying job?

Consumer strategy roles are generally considered well-paying positions within marketing and business development, often requiring skills in data analysis, market research, and strategic planning. Salaries vary based on experience, industry, and location but tend to be competitive compared to other corporate roles.

What are the four career fields in consumer services?

Consumer strategy professionals typically work across four main career fields: customer experience management, market research and analysis, product development and management, and sales and account management. These areas focus on understanding consumer needs, developing products, and maintaining customer relationships, often requiring skills in data analysis, communication, and strategic planning.

What are the key skills and qualifications needed to thrive in Consumer Strategy, and why are they important?

To thrive in Consumer Strategy, you need strong analytical abilities, market research expertise, and a background in business or marketing, often supported by a relevant degree. Familiarity with data analytics tools (such as Excel, Tableau, or Nielsen) and CRM platforms is typically required. Outstanding communication, strategic thinking, and collaboration skills help professionals synthesize insights and influence cross-functional teams. These competencies are crucial for developing effective consumer-centric strategies that drive business growth and competitiveness.

How does a Consumer Strategy professional typically collaborate with cross-functional teams to drive business objectives?

Consumer Strategy professionals regularly work alongside marketing, product development, sales, and analytics teams to ensure that consumer insights are effectively integrated into business initiatives. They often lead workshops, present findings, and facilitate alignment between departments to shape product offerings and go-to-market strategies. This cross-functional collaboration is essential for translating data-driven insights into actionable plans that resonate with target audiences and support company growth.
More about Consumer Strategy jobs
What cities are hiring for Consumer Strategy jobs? Cities with the most Consumer Strategy job openings:
What are the most commonly searched types of Consumer Strategy jobs? The most popular types of Consumer Strategy jobs are:
What states have the most Consumer Strategy jobs? States with the most job openings for Consumer Strategy jobs include:
Infographic showing various Consumer Strategy job openings in the United States as of July 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $100,896 per year, or $48.5 per hour.
Executive Director, Consumer Marketing

Executive Director, Consumer Marketing

Acadia Pharmaceuticals

South San Francisco, CA โ€ข Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

New


Job description

About Acadia Pharmaceuticals

Acadia is committed to turning scientific promise into meaningful innovation that makes the difference for underserved neurological and rare disease communities around the world. Our commercial portfolio includes the first and only FDA-approved treatments for Parkinsonโ€™s disease psychosis and Rett syndrome. We are developing the next wave of therapeutic advancements with a robust and diverse pipeline that includes mid- to late-stage programs in Alzheimerโ€™s disease psychosis and Lewy body dementia psychosis, along with earlier-stage programs that address other underserved patient needs. At Acadia, weโ€™re here to be their difference.

Position Summary

The Executive Director, Consumer Marketing leads the enterprise consumer and patient marketing strategy to drive brand growth, deepen patient engagement, and support long-term franchise success. As a key member of the brand and commercial leadership team, this role shapes strategic direction, influences senior stakeholders, and ensures seamless integration across Consumer, HCP, Sales, Market Access, Advocacy, and Corporate Affairs. This leader provides oversight of both Consumer Marketing and Patient Education, delivering a cohesive, end-to-end patient and caregiver experienceโ€”from disease awareness through treatment initiation and ongoing engagement. They own consumer and patient strategy across the brand and broader Neuroscience franchise, including lifecycle management of the inline brand and readiness for future indications and pipeline opportunities. Serving as a trusted strategic advisor, the Executive Director plays a critical role in shaping brand and franchise direction at the senior leadership level.

Location and Travel

The position can be based in San Diego, California; San Francisco, California; or Princeton, New Jersey. The hybrid model requires the employee to work in the office three days per week on average.

Primary Responsibilities
  • Owns and leads enterprise consumer marketing and patient engagement strategy, aligning across brand, franchise, and corporate priorities
  • Leads and develops senior leaders, including the Sr. Director, Consumer Marketing and Director, Patient Education, driving organizational performance
  • Represents the voice of the patient and caregiver in senior leadership forums, shaping brand and franchise strategy
  • Leads consumer strategy across the full lifecycle, including optimization of the inline brand and readiness for future indications and pipeline assets
  • Drives integrated strategic planning across Consumer Marketing and Patient Education, ensuring aligned messaging, engagement models, and execution across all patient touchpoints
  • Delivers a cohesive, end-to-end patient journey strategy connecting awareness, education, engagement, and adherence across channels
  • Ensures alignment between consumer and HCP strategies and strong integration between field-based Patient Educators and home office marketing
  • Leads cross-functional collaboration with HCP Marketing, Sales, Market Access, Medical Affairs, Advocacy, Corporate Affairs, and Commercial Operations, including enterprise engagement with Advocacy and Corporate Affairs partners
  • Oversees omnichannel consumer strategy, insights, and performanceโ€”spanning digital ecosystem, media, segmentation, journey mapping, and market dynamicsโ€”to drive measurable outcomes
  • Owns budgets, campaigns, patient engagement programs, agency strategy, and vendor management, ensuring high-impact execution, compliance with MLR standards, and support for evolving franchise and pipeline needs
  • Other duties as assigned
Education, Experience, and Skills
  • Bachelorโ€™s degree in Marketing, Business, Healthcare, or related field required. MBA or advanced degree strongly preferred. Minimum of 15 years of progressive experience in pharmaceutical or biotech marketing, with deep expertise in consumer marketing, digital strategy, and patient engagement models.
  • Demonstrated leadership experience required, including:
    • Leading senior leaders and/or managing second-line leadership
    • Driving cross-functional enterprise initiatives
  • Deep expertise in consumer, digital, and omnichannel marketing strategy
  • Proven ability to lead and develop leaders, driving performance through multiple layers
  • Strong track record of shaping enterprise strategy and influencing senior stakeholders
  • Experience integrating field-based patient engagement models with corporate marketing strategy
  • Demonstrated success driving end-to-end patient journey strategy and execution
  • Advanced consumer insights and analytics capabilities
  • Strong financial and budget management acumen
  • Exceptional communication, executive presence, and decision-making skills
  • Ability to operate effectively in a highly matrixed, fast-paced environment
  • Ability to travel up to ~40%
Physical Requirements

This role involves regular standing, walking, sitting, and the use of hands for handling or operating equipment. The employee may also need to reach, climb, balance, stoop, kneel, crouch, and maintain visual, verbal, and auditory communication both in a standard office environment and while working independently from remote locations. Employee must occasionally lift and/or move up to 20 pounds. This position requires the ability to travel independently overnight and/or work after hours as required by travel schedule or business needs.

Compensation and Benefits

Salary Range: $271,000โ€”$339,300 USD

Benefits (US-based Employees):

  • Competitive base, bonus, new hire and ongoing equity packages
  • Medical, dental, and vision insurance
  • Employer-paid life, disability, business travel and EAP coverage
  • 401(k) Plan with a fully vested company match 1:1 up to 5%
  • Employee Stock Purchase Plan with a 2-year purchase price lock-in
  • 15+ vacation days
  • 13-15 paid holidays, including office closure between December 24th and January 1st
  • 10 days of paid sick time
  • Paid parental leave benefit
  • Tuition assistance
EEO Statement

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications in the exact way they are described in job postings. We are committed to building a diverse, equitable, inclusive, and innovative company, and we are looking for the best candidate for the job. That candidate may be one who comes from a less traditional background or may meet the qualifications in a different way. We strongly encourage you to apply, especially if the reason you are the best candidate isnโ€™t exactly what we describe here.

It is the policy of Acadia to provide equal employment opportunities to all employees and employment applicants without regard to considerations of race, including related to hairstyle, color, religion or religious creed, sexual orientation, gender, gender identity, gender expression, gender transition, country of origin, ancestry, citizenship, age, physical or mental disability, genetic information, legally-protected medical condition or information, marital status, domestic partner status, family care status, military caregiver status, veteran or military status (including reserve status, National Guard status, and military service or obligation), status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, or any basis protected under federal, state or local law.

As an equal opportunity employer, Acadia is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation. Furthermore, you may request additional support if you are unable or limited in your ability to use or access Acadiaโ€™s career website due to your disability, along with any accommodations throughout the interview process. To request or inquire about your reasonable accommodation, please complete our Reasonable Accommodation Request Form or contact us at talentacquisition@acadia-pharm.com or 858-261-2923.

Please note that reasonable accommodations granted throughout the recruiting process are not guaranteed to be the same accommodations given if hired. A new request will need to be submitted for any ADA accommodations after starting employment.

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