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Consumer Strategy Jobs (NOW HIRING)

Position Overview Betty is looking for a Director of Consumer Strategy who doesn't just understand culture-but knows how to turn that understanding into ideas that shape it. This role is for a ...

Position Overview Betty is looking for a Director of Consumer Strategy who doesn't just understand culture-but knows how to turn that understanding into ideas that shape it. This role is for a ...

Position Overview Betty is looking for a Vice President of Consumer Strategy who doesn't just understand culture-but knows how to inspire ideas and work that shapes it. This role is for a strategic ...

VP, Consumer Strategy

Chicago, IL · On-site

$178K - $226K/yr

Position Overview Betty is looking for a Vice President of Consumer Strategy who doesn't just understand culture-but knows how to inspire ideas and work that shapes it. This role is for a strategic ...

Manager, Consumer Insights

Chicago, IL · On-site

$100K - $125K/yr

Provide strategic thought leadership to the marketing organization, including development & management of US consumer targets and key brand insights * Co-lead brand health tracking and marketing ...

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Consumer Strategy information

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$54K

$100.9K

$150K

How much do consumer strategy jobs pay per year?

As of Jun 15, 2026, the average yearly pay for consumer strategy in the United States is $100,896.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,500.00 and $135,000.00 per year, depending on experience, location, and employer.

What is the highest paying job in customer service?

The highest paying roles in customer service are typically senior management positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles often require extensive experience, leadership skills, and knowledge of customer relationship management (CRM) tools.

What is the difference between Consumer Strategy vs Consumer Insights?

AspectConsumer StrategyConsumer Insights
Required CredentialsBachelor's degree in marketing, business, or related field; often an MBABachelor's or master's in marketing, psychology, or data analysis
Work EnvironmentStrategic planning teams, marketing departments, consulting firmsResearch teams, data analysis units, marketing departments
Employer & Industry UsageUsed across retail, consumer goods, and service industries for planningUsed for understanding consumer behavior and preferences

Consumer Strategy focuses on developing long-term plans to reach target markets, while Consumer Insights involves analyzing data to understand consumer behaviors. Both roles are essential in marketing but serve different functions: strategy sets the direction, insights provide the understanding needed to inform those strategies.

How to get a job in consumer behavior?

To pursue a career in consumer behavior, candidates typically need a bachelor's degree in marketing, psychology, or related fields, along with strong analytical and research skills. Gaining experience through internships or entry-level roles in market research or data analysis can be beneficial, and familiarity with tools like SPSS or Excel is often required. Advanced positions may require a master's degree or specialized certifications in consumer insights or market research.

What is consumer strategy?

Consumer strategy refers to the process of understanding, targeting, and engaging customers to drive business growth and brand loyalty. Professionals in consumer strategy analyze market trends, customer behavior, and competitive landscapes to develop actionable plans that meet consumer needs and preferences. Their work often involves collaborating with marketing, product development, and sales teams to ensure that business offerings align with what consumers want. Effective consumer strategy can help companies differentiate themselves, increase customer satisfaction, and boost profitability.

What is a customer strategy job description?

A customer strategy job involves developing plans to improve customer experience, retention, and satisfaction by analyzing customer data, market trends, and feedback. Professionals in this role often collaborate with marketing, sales, and product teams, and may use tools like CRM software to inform strategic decisions.

What are the four career fields in consumer services?

Consumer strategy professionals typically work across four main career fields: customer experience management, market research and analysis, product development and management, and sales and account management. These areas focus on understanding consumer needs, developing offerings, and maintaining customer relationships to drive business growth.

What are the key skills and qualifications needed to thrive in Consumer Strategy, and why are they important?

To thrive in Consumer Strategy, you need strong analytical abilities, market research expertise, and a background in business or marketing, often supported by a relevant degree. Familiarity with data analytics tools (such as Excel, Tableau, or Nielsen) and CRM platforms is typically required. Outstanding communication, strategic thinking, and collaboration skills help professionals synthesize insights and influence cross-functional teams. These competencies are crucial for developing effective consumer-centric strategies that drive business growth and competitiveness.

How does a Consumer Strategy professional typically collaborate with cross-functional teams to drive business objectives?

Consumer Strategy professionals regularly work alongside marketing, product development, sales, and analytics teams to ensure that consumer insights are effectively integrated into business initiatives. They often lead workshops, present findings, and facilitate alignment between departments to shape product offerings and go-to-market strategies. This cross-functional collaboration is essential for translating data-driven insights into actionable plans that resonate with target audiences and support company growth.
More about Consumer Strategy jobs
What cities are hiring for Consumer Strategy jobs? Cities with the most Consumer Strategy job openings:
What are the most commonly searched types of Consumer Strategy jobs? The most popular types of Consumer Strategy jobs are:
What states have the most Consumer Strategy jobs? States with the most job openings for Consumer Strategy jobs include:
Infographic showing various Consumer Strategy job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, 2% Temporary, and 4% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $100,896 per year, or $48.5 per hour.
Director of Consumer Strategy

Director of Consumer Strategy

Quad

Minneapolis, MN • On-site

$140K - $165K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago


Quad rating

6.8

Company rating: 6.8 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

410th of 518 rated manufacturers


Job description

Job Description
Position Overview
Betty is looking for a Director of Consumer Strategy who doesn't just understand culture-but knows how to turn that understanding into ideas that shape it.
This role is for a strategic thinker and doer who believes the most effective ideas today are built for how people actually connect, create, and engage-especially in social and modern channels. You know how to develop strategies that unlock bold, socially fluent creative that doesn't just capture attention, but drives real impact for brands.
You'll play a key role in leading strategy for priority clients and new business, working closely with account and creative teams to shape work that is both culturally relevant and commercially effective. You're not removed from the work-you're in it-guiding briefs, sharpening insights, and helping ideas get better at every stage.
You'll also be a critical contributor in new business, helping craft clear, compelling strategic narratives that show how brands can win in a fast-moving, social-first landscape.
Betty is a fully integrated agency within Quad, and this role partners across disciplines to deliver connected, modern solutions that drive growth.
Key Responsibilities
Social-First Strategic Development
Develop strategies grounded in how people actually engage today-across social platforms, communities, creators, and culture. Ensure briefs and outputs are designed to inspire work that is native to social and built to perform in-market.
Creative Partnership
Work side-by-side with creative teams to shape ideas from the start. Bring sharp insights, clear tensions, and strategic direction that lead to modern, participation-driven creative-not just traditional campaigns.
Hands-On Leadership on Key Business
Lead strategy for key clients and new business opportunities. Stay close to the work-guiding thinking, elevating output, and ensuring strategies translate into ideas that move the needle.
New Business Contribution
Play a central role in pitches-helping develop and present strategic narratives that are clear, differentiated, and rooted in how brands grow in today's landscape.
Cultural & Consumer Insight Development
Leverage data, research, and cultural fluency to uncover insights that fuel ideas people care about-ideas designed to be engaged with, shared, and acted on.
Integrated Strategy Development
Partner across creative, media, and Quad teams to ensure strategies are connected, actionable, and optimized for how ideas show up across channels.
Team Contribution & Mentorship
Support and mentor junior strategists, helping elevate their thinking and craft while contributing to a collaborative, creatively ambitious strategy team.
Core Agency Values
People Obsessed We start with people-their behaviors, passions, and communities-and build strategies that reflect how they actually live and engage today.
Creatively Fresh We reject bland. We push for ideas that feel current, culturally relevant, and impossible to ignore.
Always Tenacious We fight for the work-bringing energy, conviction, and persistence to deliver ideas that truly break through
Who You Are
• 7+ years of strategy experience, ideally agency-side.
• Proven record of award-winning, growth-driving work.
• A strong, inspiring storyteller.
• A generous collaborator and mentor.
• Fluent in data and curious about AI and social
Travel
• Availability to travel approximately once per month for client meetings
Why Betty
We don't do bland. We do work that matters and ideas that move people. At Betty, you'll help shape the future of strategy - and how modern agencies work.
Good. Better. Betty.
Employees can be expected to be paid an annualized salary range of $140,000 - $165,000, based on variations in knowledge, skills, experience and market conditions.
#LI-RH1
About Us
Betty is a fully integrated creative agency devoted to building better. You name it, we probably want to improve it. And we want to work with someone who feels the same way. We're looking for an energetic, inclusive, fun-loving person who'd rather lead than follow. Someone who prioritizes creating remarkable work, strengthening client relationships, contributing to agency growth, and building consumer experiences for an increasingly multicultural and global world.
About the Team
We offer comprehensive benefits for eligible employees including medical, prescription, dental and vision insurance, 401(k) retirement savings, paid time off, holidays and additional benefits.
Betty and Quad are proud to be equal opportunity employers. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Betty and Quad do not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Betty and Quad also prohibit harassment of applicants and employees based on any of these protected categories.
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