Consumer Services Jobs (NOW HIRING)

Salary: $0.00 Annually
Location : Chesterfield County, SC
Job Type: FTE - Full-Time
Job Number: 190526
Agency: Northeastern Technical College
Opening Date: 07/15/2026
Closing Date: 7/29/2026 5:00 PM Eastern
Class Code:: UD14
Position Number:: 61130546/130657
Normal Work Schedule:: Other
Pay Grade: Unclassified
EEO Statement: Equal Opportunity Employer
Agency Specific Application Procedures:: Persons interested in this opportunity may apply online athttps://www.governmentjobs.com/careers/sc/netc. Please complete the State application to include current and previous work history and education. A resume may be attached but not substituted for completing work history and education sections of the application or to determine if an applicant has met the minimum qualifications and additional requirements for the position. Copies of transcripts may be submitted with the employment application; official transcripts are required upon offer of employment. Northeastern Technical College provides affirmative action and equal opportunity in employment for all qualified persons regardless of race, color, sex, -including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, or disability. South Carolina is making our veterans a priority for employment in state agencies and institutions.
Normal Work Schedule (Other):: The college operating hours (open to the public) are Monday-Thursday, 8:00 AM-5:00 PM. Employees are offered one flexible work schedule option. All schedules consist of three full days and one shorter day, which totals 37.5 hours per week.
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities
The Consumer Services Department Chair/Head provides strategic academic, administrative, and instructional leadership for the Consumer Services Department, including the Business, Early Care and Education, and Information Technology programs. This position is responsible for supervising faculty, ensuring instructional excellence, maintaining compliance with accreditation and institutional standards, overseeing curriculum development, managing departmental operations and budgets, and fostering a collaborative learning environment that promotes student success. The Department Chair/Head supports faculty development, advances innovative teaching and learning practices, provides academic advisement, and serves as a liaison between the department, college leadership, and the community to advance the College's mission and strategic goals.
Job Responsibilities of the Consumer Services Department Chair/Head:

• Department Leadership - Manages and supervises Consumer Services Faculty, including recruitment of full-time and adjunct faculty, recommendations for employment, instructional orientation, and performance management and review. Ensures the Consumer Services Department adheres to accreditation standards. Directly administers teaching evaluations to assess teaching performance of Consumer Services Faculty. Coordinates with department faculty regarding development and maintenance of course documentation and textbook/OER selections. Coordinates and facilitates professional development, including continuing education for all General Studies Faculty to promote their individual growth.
• Program Coordination - Provides academic and administrative leadership for the Consumer Services Programs (Business, Early Care and Education, and Information Technology). Creates and maintains an environment conducive to teaching a range of diverse students. Represents Consumer Services to central administration of the College and the community, informally and formally. Manages student issues within the Consumer Services Department. Develops and manages the Consumer Services Departmental budgets.
• Instructional Development - Develops, revises, and maintains courses, syllabi, lesson plans, and curriculum.
• Teaching Performance - Demonstrates ability to present course materials through appropriate instructional strategies to facilitate the learning process.
• Professional Development - Participates in professional development activities, both internally and externally, to expand knowledge and skills.
• Instructional Management - Manages and controls classroom activities. Observes required office hours. Timely and accurately submits grades and reports.
• Student Advisement - Advises students by assisting students in personal and professional development and providing academic guidance to assigned advisees and students enrolled in classes.
• College and/or Community Service - Participates in college activities, including committees and teams, recruitment, and promotion events, and promotes the college through public service.
• Performs other duties as assigned.

Minimum and Additional Requirements
Department Chairs/Heads will meet, at a minimum, the faculty requirements as listed below and will have three (3) years of progressively responsible related work experience. A Master's Degree in a Consumer Services field or a Master's Degree in a closely related field with at least 18 graduate credit hours in a Consumer Services field. Must have a valid driver's license.
Preferred Qualifications
Knowledge of principles and procedures pertaining to higher education. Knowledge of standard business practices and accepted protocol for areas of responsibility. Knowledge of practices related to grant funding from state and federal sources. Knowledge of college mission, goals, and objectives. Ability to relate areas of responsibility to college goals and objectives. Ability to supervise and coordinate the activities of a professional level staff. Ability to establish good working relationship with alumni, businesses, students, media, faculty, legislators, and others in the college community. Ability to interpret and apply Federal and State regulations. Teaching ability is a must, with a concern for student success and willingness to advise students on a regular basis. Excellent written and verbal skills and ability to facilitate open communication between college employees, administrators, and students.
Additional Comments
Limited supervision provided by the Dean of Arts and Sciences. Teaching environments include classroom and lab. Local travel to business/industry and community campuses required. Some short-term travel may be required for professional meetings. Professional development may require some overnight stays. Teaching locations include State, Federal, and Juvenile correctional facilities, high schools, community campuses, and industry.
Benefits
Northeastern Technical College (NETC) offers exceptional benefits packages for positions that include:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• Attractive leave policy in addition to most State Holidays
• Work/Life Balance Work Schedule: The college operating hours (open to the public) are Monday-Thursday, 8:00 AM-5:00 PM. Employees are offered one flexible work schedule option. All schedules consist of three full days and one shorter day, which totals 37.5 hours per week.
• State Retirement Plan and Deferred Compensation Programs
• Professional Development opportunities

NETC is a qualified employer for Public Service Loan Forgiveness (PSLF) program. The PSLF Program forgives the remaining balance on your Direct Loans after you have made 120 qualifying monthly payments under a qualifying repayment plan while working full-time at NETC. To qualify for PSLF, you must:

• be employed by a U.S. federal, state, local, or tribal government or not-for-profit organization (federal service includes U.S. military service)
• work full-time for that agency or organization
• have Direct Loans (or consolidate other federal student loans into a Direct Loan)
• repay your loans under an income-driven repayment plan*
• make 120 qualifying payments

Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.