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Remote Consumer Services Jobs (NOW HIRING)

Reporting to the Global COO for this remote 'COOs number 2' job opening could be a Senior VP ... Consumer Financial Services / Health, Disability or Benefits Insurance Claims / Contact Centre ...

Reporting to the CEO and Global COO for this remote CRO / CMO / CMSO job opening based commutable ... Consumer Financial Services / Health, Disability or Benefits Insurance Claims / Contact Centre ...

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How much do remote consumer services jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for remote consumer services in the United States is $24.41, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $25.48 per hour, depending on experience, location, and employer.
What cities are hiring for Remote Consumer Services jobs? Cities with the most Remote Consumer Services job openings:
What are the most commonly searched types of Consumer Services jobs? The most popular types of Consumer Services jobs are:
What states have the most Remote Consumer Services jobs? States with the most job openings for Remote Consumer Services jobs include:
Infographic showing various Remote Consumer Services job openings in the United States as of June 2026, with employment types broken down into 1% Internship, 23% Full Time, 75% Part Time, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $50,768 per year, or $24.4 per hour.
Consumer Services Specialist

Consumer Services Specialist

Compana Pet Brands

Chesterfield, MO • Remote

Other

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago


Job description

Title: Consumer Services Specialist
Location: Remote

Compana Pet Brands is a global leader in pet care and nutrition dedicated to enriching the lives of pets and their families today and for generations to come.
We are actively seeking a Consumer Services Specialist to join our growing organization and help us Nurture What You Love!
This role's primary responsibility will be serve as a brand advocate and will respond to questions, complaints, and comments in a courteous, professional, and timely manner, helping to ensure consumer satisfaction. This role will also contribute to continuous improvement of process in support of cross-functional collaboration and information sharing.
As our Consumer Services Specialist, you’ll make an impact by:
  • Receiving and responding to consumer contacts via inbound calls, email, live chats, social media, mail, and other platforms.
  • Managing concerns and issues in a friendly, professional, and efficient manner while guiding and educating consumers to resolution.
  • Educating consumers in product selection and proper use.
  • Supporting communication and information sharing with internal stakeholders (i.e. Operations, Marketing, Technical Services):
  • Logging all consumer contacts and case correspondence into CRM software in an accurate and timely manner.
  • Contributing feedback and suggestions to process improvements or other opportunities for improving the consumer experience
  • Participating in stakeholder discussions or special projects as requested.
What you need to succeed:
  • High School Diploma required, some college preferred .
  • 1-3 years direct experience in providing consumer/customer support, in the consumer packaged goods industry preferred.
  • Proven competency with data management software. 
  • Excellent written and oral communication skills.
  • Consumer-centric approach to all consumer interaction.
  • To better ensure for the operational performance and safety of the business and the individual, the ability to understand and follow written and verbal instructions in English is required. 
What we have for you:
  • A growing team making a difference in the lives of pets and pet families.
  • Great work/life balance with PTO, paid holidays and more!
  • Medical, dental, vision and an employee assistance program to support your well-being.
  • 401k with company match.
  • Casual work environment with a focus on teamwork.
  • Paid parental leave.
  • Opportunity to enroll in voluntary pet insurance and access to free 24/7 veterinary tele help line.
To learn more about us:
https://companapetbrands.com/careers
Disclaimer: This description is representative only and is not exhaustive of the tasks this position may be required to perform.
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